Owner was charming and we got on well. Bedding and towels were v clean. The breakfast room looked more modern but I didn't use it. Overall,carpets & furnishings were dated. However I would stay there again. My friend's son has had a massive stroke & is in a care home just around the corner, so suitable to be in the area
Parking was limited to 3 narrow spaces at the rear of the guesthouse but there is the option of residents parking in a nearby street (we were given a residents parking permit).
We were in an en-suite room in the basement, with use of the fridge and microwave in the basement kitchen area which was useful. There were a couple of cobwebs in the corners of the room but the shower, toilet, sink and bed were spotless. Breakfast was great, with a varied menu. The dining room was clean and welcoming. The guesthouse was well within walking distance of the Hoe, where we walked for dinner in the evenings. The owner could not have been more welcoming. We would stay there again. For the price we paid we were happy.
Absolutely appalling - if I could give it no stars I would. We booked 2 rooms for 3 nights. Ours was ok but friends was disgusting - shower was mouldy, chair in the room stained with God knows what and room smelt stagnant. So bad they didn't want to stay there so we checked straight out. Now refusing to follow their own refund policy as stated on their website.
Hotels.com no better. Keep referring to a different refund policy, offering nominal compensation in US dollars (not much use as I live in the UK) and last correspondence refers to a different accommodation booked through a different website.
Unbelievably bad customer service from both accommodation and Hotels.com.
Venlig vÊrt. Vi skulle selv bede om rene hÄndklÊder efter tre dage. GennemtrÊngende stank af bacon om morgenen pga baconstegning i kÞkkenet i stueetagen - vi var pÄ 3. sal - der burde installeres et udsugningsanlÊg. OK afstand til city og banegÄrd. PrismÊssigt fint.