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Ruins Chaaya Hotel

4.0 star property

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Enjoy al fresco dining amidst lush greenery and elegant architecture.
Stroll through the tranquil courtyard surrounded by lush greenery and mature trees.
Enjoy meals in this stylish dining area with a long table, comfortable chairs, and a glass display case.
Relax in a sophisticated lounge area with sofas, armchairs, and coffee tables.
Surrounded by lush greenery, this tranquil water feature offers a serene escape with a central fountain and covered pavilion.

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
2nd Canal, New Town, Polonnaruwa, North Central Province, 51000
  • Polonnaruwa Archaeological Museum
    ‪2 min drive‬
  • Polonnaruwa Vatadage
    ‪3 min drive‬
  • Hatadage
    ‪3 min drive‬

Room options

View all photos for Deluxe Twin Room, 1 Bedroom, Garden View

Deluxe Twin Room, 1 Bedroom, Garden View | Minibar, in-room safe, desk, rollaway beds

Deluxe Twin Room, 1 Bedroom, Garden View

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Ruins Chaaya Hotel

Hotel in Polonnaruwa with free breakfast and free valet parking
This smoke-free hotel features a restaurant, a bar/lounge and concierge services. Free English breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Ruins Chaaya Hotel offers 12 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Polonnaruwa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Ruins Chaaya Hotel, you'll be within walking distance of Parakrama Samudra. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent and a playground
  • Just a 3-minute drive from Polonnaruwa Archaeological Museum and a few minutes from Parakrama Samudra
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Ruins Chaaya Hotel. Self parking and valet parking are free.

This 4-star Polonnaruwa hotel is smoke free.

Guests are served a free English breakfast daily from 7 AM to 10 AM.
Ruins Chaaya Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free English breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 15

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

Ruins Chaaya Hotel Polonnaruwa
Ruins Chaaya Polonnaruwa
Ruins Chaaya
Ruins Chaaya Hotel Hotel
Ruins Chaaya Hotel Polonnaruwa
Ruins Chaaya Hotel Hotel Polonnaruwa

Ruins Chaaya Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3 out of 14 reviews
Rating 8 - Good. 10 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great value.

Great hotel, lovely room and good food. This was the best value for money hotel we stayed at of the 10 we used in Sri Lanka. It was quiet, looked after and welcoming. With views of the rice fields and even eagles flying over them this place was perfect. You can cycle to the ruins in about 10 minutes and yet avoid the hustle of some other areas. Very recommended.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Good place to stay. Management is very friendly. But staff need to be trained more.
Stayed 1 night in Dec 2018

8/10 Good

KayB, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice hotel & staff. Comfortable rooms. Good quality food in restaurant 👍
Stayed 1 night in Apr 2018

8/10 Good

Paragi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2018

8/10 Good

NEIL

Liked: Cleanliness, staff & service, room comfort

Ruins chaaya could do better

Hi this hotel is huge but we were the only people in the restaurant why because they had no guests possibly because of the time of year. We did have an issue with serving our room butt he operations manager soon sorted out the problem. It was evident that the staff needed hospitality training but they did their best. This could be a very could hotel but they need to concentrate on their staff the hotel itself is minders and comfortable.
Stayed 2 nights in Sep 2017

8/10 Good

Richard, east Sussex

Liked: Cleanliness, staff & service, room comfort

Impressive reception

Very impressive entrance & reception area & very attentive staff. Food good but restaurant very large & more suited to large functions such as weddings. Room excellent but no other facilities not even a bar.however very good for overnight stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
夜到着し、従業員に翌朝のトクトク手配を依頼していたにも関わらず、朝確認すると「予約していない。 「これから手配する」との回答で30分近く待たされた。 列車時間ギリギリに間に合ったが、こちらから確認しないと不安を覚える対応が残念ですネ。
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
中心地から少し離れていますが、周りを美しい田園に囲まれた素晴らしい環境のホテルです。 その割にお客さんがあまりいなかったので穴場といってよいでしょう。 壊れた靴を従業員の方が直してくださったのも良い思い出です。
Stayed 1 night in Jan 2019

8/10 Good

Jørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Nice place to stay. They only had one bottle of redwine and no beer. But it was no problem to bring our own wine and beer and drink it in the restaurant. The food is freshly made and very tasty. Reception is smiling and helpfull. Good clean rooms - really wothe a visit.
Stayed 1 night in Dec 2018

8/10 Good

Stefan, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large hotel

Big hotel, a little bit off-site. Nice staff, lots of breakfast
Stayed 2 nights in Aug 2018

8/10 Good

carla cecilia

Liked: Staff & service, property conditions & facilities, room comfort

Ótima localização

Ótima localização perto dos pontos turísticos o hotel possui bicicletas para alugar Café da manhã simples mas saboroso Quarto espaçoso e silencioso
Stayed 1 night in Jul 2018

8/10 Good

Artem

Liked: Staff & service, property conditions & facilities, room comfort

Нормально для одной ночи

Отель как отель, ничего особенного. В ванной на полу грязновато, кровать чистая, кондиционер работает. Для остановки на ночь в ходе поездки по местам культурного интереса острова сойдёт. Учитывая, что мы были единственными постояльцами отеля, вышедшими на завтрак, видимо, есть места и поинтереснее
Stayed 1 night in May 2018

8/10 Good

Cecilie

Liked: Cleanliness, property conditions & facilities, room comfort

Fint til en enkelt nat

Pænt og rent hotel, rigtig flot værelse og fin udsigt. Stedet bærer lidt præg af manglende gæster - personalet er langsomme og der er en lidt spøgelsesagtig stemning i restauranten. Morgenmaden er ikke fantastisk, men ok.

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017