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Hilton Ponce Golf & Casino Resort

4.5 star property

Choose dates to view prices

Photo gallery for Hilton Ponce Golf & Casino Resort

2 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
View from room
2 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Front of property
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1150 Caribe Avenue, Ponce, 00716
  • Place, Playa Hilton Ponce
    ‪8 min walk‬
  • Place, La Guancha
    ‪5 min drive‬
  • Place, Hacienda Buena Vista
    ‪22 min drive‬
  • Airport, Ponce (PSE-Mercedita)
    ‪15 min drive‬

Room options

View all photos for Oceanview Balcony Deluxe Room with 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Oceanview Balcony Deluxe Room with 2 Double Beds

9.0 out of 10
Wonderful
(22 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

View all photos for Oceanview Balcony Deluxe Room with 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Oceanview Balcony Deluxe Room with 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Balcony Pool View Room with 2 Double Beds

Balcony Pool View Room with 2 Double Beds | Premium bedding, in-room safe, laptop workspace, soundproofing

Balcony Pool View Room with 2 Double Beds

8.6 out of 10
Excellent
(53 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

View all photos for Balcony Pool View Room with 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Balcony Pool View Room with 1 King Bed

9.0 out of 10
Wonderful
(71 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Partial ocean view

View all photos for Oceanfront Patio Room with 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Oceanfront Patio Room with 2 Double Beds

8.4 out of 10
Very good
(5 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds
  • Garden view

View all photos for Oceanfront Deluxe Patio Room with 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Oceanfront Deluxe Patio Room with 1 King Bed

7.8 out of 10
Good
(12 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Oceanfront Deluxe Patio Room with 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Oceanfront Deluxe Patio Room with 2 Double Beds

8.4 out of 10
Very good
(6 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

View all photos for Ocean Tower Suite with Parlor 1 King and 2 Doubles

Premium bedding, in-room safe, laptop workspace, soundproofing

Ocean Tower Suite with Parlor 1 King and 2 Doubles

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Ocean Tower Suite with Parlor 1 King or 2 Doubles

Ocean Tower Suite with Parlor 1 King or 2 Doubles | Premium bedding, in-room safe, laptop workspace, soundproofing

Ocean Tower Suite with Parlor 1 King or 2 Doubles

  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Ocean view

View all photos for Studio Suite Terrace Room with 1 King Bed

Studio Suite Terrace Room with 1 King Bed | Premium bedding, in-room safe, laptop workspace, soundproofing

Studio Suite Terrace Room with 1 King Bed

  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Oceanview 1 King Mobility Access Roll In Shower

Oceanview 1 King Mobility Access Roll In Shower | Premium bedding, in-room safe, laptop workspace, soundproofing

Oceanview 1 King Mobility Access Roll In Shower

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Partial ocean view

View all photos for Oceanview 2 Double Mobility Access Roll In Shower

Premium bedding, in-room safe, laptop workspace, soundproofing

Oceanview 2 Double Mobility Access Roll In Shower

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

View all photos for Pool View Mobility Access 1 King Roll In Shower

Pool View Mobility Access 1 King Roll In Shower | Premium bedding, in-room safe, laptop workspace, soundproofing

Pool View Mobility Access 1 King Roll In Shower

9.0 out of 10
Wonderful
(10 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Garden View 1 King Mobility Access Roll In Shower

Premium bedding, in-room safe, laptop workspace, soundproofing

Garden View 1 King Mobility Access Roll In Shower

  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Garden View 2 Double Mobility Access Roll In Shower

Premium bedding, in-room safe, laptop workspace, soundproofing

Garden View 2 Double Mobility Access Roll In Shower

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

View all photos for Pool View 2 Double Mobility Access Roll In Shower

Premium bedding, in-room safe, laptop workspace, soundproofing

Pool View 2 Double Mobility Access Roll In Shower

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds
  • Partial ocean view

King Room with Pool View and Balcony

  • Sleeps 3

Two Double Room with Pool View and Balcony

  • Sleeps 4

Oceanfront Deluxe King Room with Patio

  • Sleeps 3

Oceanfront Deluxe Two Double Room with Patio

  • Sleeps 4

Oceanfront King Room

  • Sleeps 3

Terrace Suite with Ocean View

  • Sleeps 3

Mobility Accessible King Room with Garden View Roll in Shower

  • Sleeps 3

Mobility Accessible Two Double Room with Garden View Roll in Shower

  • Sleeps 4

Mobility Accessible King Room with Ocean View Roll in Shower

  • Sleeps 3

Mobility Accessible Two Double Room with Ocean View Roll in Shower

  • Sleeps 4

Mobility Accessible King Room with Pool View Roll in Shower

  • Sleeps 3

Mobility Accessible Two Double Room with Pool View Roll in Shower

  • Sleeps 4

Deluxe King Room with Ocean View and Balcony

  • Sleeps 3

Deluxe Two Double Room with Ocean View and Balcony

  • Sleeps 4

View all photos for Caribbean Oceanview 1 King with Terrace

Premium bedding, in-room safe, laptop workspace, soundproofing

Caribbean Oceanview 1 King with Terrace

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Ocean view

Ocean Tower Suite W/Parlor 1King Or 2 Dbls

  • Sleeps 4

Ocean Tower Suite W/Parlor 1King And 2Dbls

  • Sleeps 6

View all photos for Oceanfront Patio Room with 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Oceanfront Patio Room with 1 King Bed

8.8 out of 10
Excellent
(20 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Caribbean Ocean View Room With 1 King Bed And Terrace

  • Sleeps 3

Ocean Front Patio Room With 2 Double Beds

  • Sleeps 4

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About this property

Hilton Ponce Golf & Casino Resort

Luxury resort on the beach, with 2 outdoor pools
Spend the day relaxing at the beach or practising your swing at Hilton Ponce Golf & Casino Resort's golf course. Then enjoy a meal at one of the resort's 3 restaurants.
Hilton Ponce Golf & Casino Resort offers 255 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Rooms open to balconies or patios. Beds feature premium bedding. 49-inch LCD televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the water park with waterslides. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Hilton Ponce Golf & Casino Resort. During your stay, you're just a quick walk from Playa Hilton Ponce. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.
  • Free WiFi
  • Enjoy local and international cuisine with garden views at La Terraza, one of the property's 3 restaurants and 3 bars/lounges
  • Continental breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, 4 outdoor tennis courts and a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from La Guancha and 7 minutes from Parque de Bombas
As a guest of Hilton Ponce Golf & Casino Resort, you'll find a golf course, a complimentary water park, and 2 outdoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and 16 meeting rooms are available. Event space at this resort measures 26910 square feet (2500 square metres) and includes conference space. A casino, a children's pool, and a fitness centre are also featured at the luxury Hilton Ponce Golf & Casino Resort. Parking is available for a fee.

This 4.5-star Ponce resort is smoke free.

For a fee, guests can enjoy a continental breakfast on weekdays from 6:30 AM and 10:00 AM.
La Terraza – Overlooking the pool and garden, this restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
La Cava – This fine-dining restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open selected days.
El Bohio – This poolside family restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Coffee Shop – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 12 per day; includes in/out privileges)
  • Valet parking on site (USD 22 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 14 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Coffee Shop
  • El Bohio
  • La Cava
  • La Terraza

Things to do

  • 2 outdoor pools
  • 27-hole golf course
  • 330 slot machines
  • 4 outdoor tennis courts
  • 7 gaming tables
  • Basketball
  • Beach volleyball
  • Casino (10,800 square foot of space)
  • Children's pool
  • Free water park
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Mini golf
  • Optional golf privileges
  • Playground
  • Pro golf shop
  • Tennis lessons
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16 meeting rooms
  • 26,910 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lift (104 centimetre wide door)
  • Phone accessibility kit
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 12 2026 to January 30 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 18 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 14.00 per person
  • Self-parking fee: USD 12 per day (in/out privileges)
  • Valet parking fee: USD 22 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for golf tee times and massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 18 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Ponce Casino
Hilton Ponce Golf & Casino Resort
Hilton Ponce Golf Casino
Hilton Ponce Golf And Casino Resort
Hilton Ponce Golf Hotel Ponce
Hilton Ponce Hotel
Hilton Ponce Resort
Hilton Ponce Golf Casino Resort
Hilton Golf Casino Resort
Hilton Golf Casino
Hilton Ponce Golf And Casino Resort
Hilton Ponce Resort
Hilton Ponce Hotel
Hilton Ponce Resort Ponce
Hilton Ponce Golf & Casino Resort Ponce
Hilton Ponce Golf & Casino Resort Resort
Hilton Ponce Golf & Casino Resort Resort Ponce

Hilton Ponce Golf & Casino Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1017 reviews
Rating 8 - Good. 210 out of 1017 reviews
Rating 6 - Okay. 91 out of 1017 reviews
Rating 4 - Poor. 38 out of 1017 reviews
Rating 2 - Terrible. 41 out of 1017 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Carlos

I had to check out at least 30 minutes after the check out time but the Hotel did no let me do a late check out and did not grant me the 30 minutes that i need
Stayed 1 night in Oct 2025

2/10 Terrible

Ariel Susset, Raleigh

Disliked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

6/10 Okay

Ariel Susset, Raleigh

Disliked: Amenities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really nice.
Stayed 3 nights in Oct 2025

10/10 Excellent

samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for friends and family to enjoy and relax.
Stayed 3 nights in Oct 2025

10/10 Excellent

Blanca N.

Stayed 3 nights in Oct 2025

10/10 Excellent

Yesenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place every time I go to that area of Puerto Rico. Always a pleasure to stay here, never had any problems.
Stayed 1 night in Oct 2025

4/10 Poor

LUZ, New Haven

Stayed 4 nights in Oct 2025

10/10 Excellent

Erick

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
❤️
Stayed 2 nights in Oct 2025

10/10 Excellent

Oscar, Flushing

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great pool area
Stayed 1 night in Oct 2025

6/10 Okay

Agnes

Liked: Staff & service, amenities
Need to upgrade the rooms. More information ln Check in.
Stayed 4 nights in Oct 2025

10/10 Excellent

Emily

Stayed 4 nights in Sep 2025

10/10 Excellent

Genesis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed during the off-season, so the atmosphere was quite peaceful. It's definitely a family-friendly hotel, very clean, and the staff is very friendly. I think they need to update the facilities to give them a more modern feel. The food at La Terraza restaurant is very good. There are a lot of mosquitoes in the evening, so be prepared.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dizly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es otra cosa por dentro. Tiene demasiado entretenimiento ya sea para parejas o familiar. Excelente hotel, lo recomiendo
Stayed 1 night in Oct 2025

8/10 Good

Franklin

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

pedro

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful....besides mosquito
Stayed 1 night in Oct 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Mabel

Pet Friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

José aD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was enchanted
Stayed 2 nights in Oct 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Oct 2025

10/10 Excellent

Carolyn, Chicopee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Sharon, Caguas

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
When I checked in, I mentioned that I was a Gold member with Expedia to see if there were any benefits. I was informed that there were none. I requested the room that was available at 2:00 PM, but they told me I had to pay $50. The elevator was not working, so we had to walk up three floors.
Stayed 1 night in Sep 2025

10/10 Excellent

Arleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy the stay, staff very friendly and the food are so good
Stayed 1 night in Sep 2025

10/10 Excellent

Damarys, Mayaguez

Stayed 2 nights in Oct 2025

10/10 Excellent

Danyja

Stayed 2 nights in Sep 2025