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Ponce Plaza Hotel & Casino

3.5 star property
VIP Access

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Photo gallery for Ponce Plaza Hotel & Casino

Lobby
Outdoor pool, pool umbrellas, pool loungers
Standard Room, 1 King Bed | Pillow-top beds, in-room safe, desk, laptop workspace
Front of property
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Pool
  • Pet-friendly
  • Laundry

Explore the area

View in a map
Reina Street, Ponce, 00731
  • Place, Plaza of Delights
    ‪1 min walk‬
  • Place, Cathedral of Our Lady of Guadalupe
    ‪1 min walk‬
  • Place, Parque de Bombas
    ‪3 min walk‬
  • Airport, Ponce (PSE-Mercedita)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Double Room, 2 Queen Beds

9.6 out of 10
Exceptional
(34 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Single Room

Junior Single Room | Pillow-top beds, in-room safe, desk, laptop workspace

Junior Single Room

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Ponce Plaza Hotel & Casino

Art Deco hotel with casino and fitness centre
Along with a casino, this smoke-free hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking and concierge services. Change of towels is available on request
Ponce Plaza Hotel & Casino offers 69 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and free newspapers. Rooms open to balconies. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 42-inch LCD televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Ponce Plaza Hotel & Casino's great location gets high marks from our customers. During your stay, you're just a quick walk from Plaza of Delights. Features include free WiFi in public areas, plus an outdoor pool and a casino.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Casa Armstrong-Poventud and Cathedral of Our Lady of Guadalupe
  • Pets welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site. WiFi and wired Internet are free in public spaces. Ponce Plaza Hotel & Casino offers its guests an outdoor pool and a fitness centre. A casino, a library, and a vending machine are also featured at the historic Ponce Plaza Hotel & Casino. For a fee, parking is available. A complete renovation of Ponce Plaza Hotel & Casino was completed in March 2023.

This Art Deco Ponce hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10 AM.
Melao – This coffee shop serves breakfast, brunch, lunch and light fare. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 11.15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10 AM for a fee: USD 10 per person
  • A coffee shop/cafe

Restaurants on site

  • Melao

Things to do

  • 260 slot machines
  • Bingo
  • Casino
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Lift
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2006
  • Renovated entire property - March 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per stay, plus a deposit of USD 100 per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 10.00 per person
  • Self-parking fee: USD 11.15 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ponce Ramada
Ramada Hotel Ponce
Ramada Ponce
Ponce Plaza Hotel Casino
Ponce Plaza Casino
Ponce Plaza & Casino Ponce
Ponce Plaza Hotel & Casino Hotel
Ponce Plaza Hotel & Casino Ponce
Ponce Plaza Hotel & Casino Hotel Ponce

Ponce Plaza Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1005 reviews
Rating 8 - Good. 190 out of 1005 reviews
Rating 6 - Okay. 87 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 23 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mirsandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed so much the room, very quiet and neat. We will be returning soon!
Stayed 1 night in Sep 2025

10/10 Excellent

Gustavo, Guaynabo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and modernly designed. Staff is very friendly. Lots going on close by. Just a quick walk to many nice places. Hotel has a casino, bar, pool, and gym on the premises. Recommended!
Stayed 1 night in Sep 2025

10/10 Excellent

Leslie

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and all staff was cordially
Stayed 1 night in Sep 2025

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio, bonito, cómodo y staff amable. Buenas opciones alrededor para comer y entretenerse. Recomendado !
Stayed 1 night in Aug 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's my second time here and no complaints at all. Super clean, laundry in same floor. Restaurant has the best avena. Location!! In front of Parque de Bombas & Cathedral. Walking distance of several restaurants. Definitely coming back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Juan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nellivette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 3 nights in Aug 2025

6/10 Okay

Carlos Antonio, Zephyrhills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid extra to have the city view but no warning about the constant noise. Dogs barking, cars loud speakers, people talking. We were on the 2nd floor. I complain and the counter person just said that’s what happens in this location. No suggestions from desk rep.
Stayed 2 nights in Aug 2025

10/10 Excellent

mayra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Miguel Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, amabilidad del personal y atentos a los detalles. Excelente hotel para descansar
Stayed 1 night in Aug 2025

10/10 Excellent

Luis M.

Stayed 1 night in Aug 2025

10/10 Excellent

Gabriel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Casino
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Xirmarie

Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Stayed 4 nights in Aug 2025

10/10 Excellent

ALBERTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in great condition. Their main restaurant is closed but they still have a breakfast place which is amazing.
Stayed 1 night in Aug 2025

10/10 Excellent

gilberto, Hialeah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La proximidad a los lugares historicos
Stayed 3 nights in Aug 2025

10/10 Excellent

Erasto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Felsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so happy to be here. Founded was a excellent place. We had breakfast at the hotel. Was delicious 😋 😍 👌
Stayed 2 nights in Aug 2025

10/10 Excellent

Brenda, BAYAMON, PR

Travelled with family
Liked: Cleanliness, staff & service
N/a
Stayed 2 nights in Aug 2025

8/10 Good

ANA I.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

8/10 Good

Sigfredo

Travelled with partner
Many comments, but the room was good.
Stayed 1 night in Aug 2025

4/10 Poor

Jose

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Poor condition.

To get into your room you must get by the garage that was full of wood and trash type The way to the building was uncovered, you wil get wet if rains.
Stayed 3 nights in May 2025

10/10 Excellent

Sheile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, everything is great. Highly recommended
Stayed 1 night in Aug 2025

10/10 Excellent

Mayra

Stayed 4 nights in Aug 2025