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Solace by the Sea

3.0 star property

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Photo gallery for Solace by the Sea

Reception
Standard Single Room, 1 Double Bed | Desk, laptop workspace, blackout curtains, soundproofing
Reception
Exterior
Beach nearby

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Highway 2 at km 220.1, Ponce, 00733
  • Place, Vicens Coliseum
    ‪7 min drive‬
  • Place, Parque de Bombas
    ‪9 min drive‬
  • Place, La Guancha
    ‪10 min drive‬
  • Airport, Ponce (PSE-Mercedita)
    ‪18 min drive‬

Room options

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | Desk, laptop workspace, blackout curtains, soundproofing

Standard Single Room, 1 Queen Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room, 2 Double Beds

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room, 2 Double Beds

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, Accessible

Single Room, Accessible | Desk, laptop workspace, blackout curtains, soundproofing

Single Room, Accessible

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Desk, laptop workspace, blackout curtains, soundproofing

Family Triple Room

  • Garden view
  • 37 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed | Desk, laptop workspace, blackout curtains, soundproofing

Standard Single Room, 1 Double Bed

  • Garden view
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior
Costa Bahia Hotel & Convention Center
  • Pool
  • Breakfast included
  • Kids’ pool
  • Parking included
4.5 out of 5, Wonderful, 1,952 reviews
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About this property

Solace by the Sea

This hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a microwave in a common area and a children's pool.
Solace by the Sea offers 101 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Satellite televisions are provided. Bathrooms include baths or showers and complimentary toiletries. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Solace by the Sea, you'll be within walking distance of Playa Cayo Cardona. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Palmares, a family restaurant that serves local and international cuisine
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, a terrace and a vending machine
  • On-site recreation includes a playground
  • Just a 5-minute drive from Vicens Coliseum and a few minutes from Carribbean Cinemas Ponce Towne
  • Cats and dogs welcome for a fee (restrictions apply)
Solace by the Sea offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and a garden are also featured at the family-friendly Solace by the Sea. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Ponce hotel.

Palmares – This family restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 3 per stay)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palmares

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Built in 1970
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per stay, plus a deposit of USD 100.0 per stay
  • Only dogs and cats are allowed
  • Weight limit: 50 lb per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 3.00 per stay
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

El Tuque
Quality El Tuque
Quality El Tuque Ponce
Solace Sea Hotel Ponce
Quality Inn El Tuque Ponce
El Tuque Hotel
El Tuque Ponce
Hotel El Tuque Ponce
Ponce Quality Inn
Quality Inn El Tuque Hotel Ponce
Quality Inn Ponce
Solace Sea Hotel
Solace Sea Ponce
Solace Sea
Solace by the Sea Hotel
Solace by the Sea Ponce
Solace by the Sea Hotel Ponce

Solace by the Sea Reviews

Reviews

6.2
Rating 10 - Excellent. 231 out of 1001 reviews
Rating 8 - Good. 179 out of 1001 reviews
Rating 6 - Okay. 208 out of 1001 reviews
Rating 4 - Poor. 144 out of 1001 reviews
Rating 2 - Terrible. 239 out of 1001 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jacqueline

Stayed 1 night in Dec 2025

6/10 Okay

Luz

It was ok
Stayed 2 nights in Dec 2025

8/10 Good

edilberto

Stayed 2 nights in Dec 2025

2/10 Terrible

LEE

Disliked: Cleanliness, staff & service, amenities
No hot water and no water pressure . Requested towels and cleaning service not provided . 😞😞😞
Stayed 2 nights in Nov 2025

2/10 Terrible

Angel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was on a 4 night. There was no water, it return my las day at the stay. No hot water, hotel said they have internet. None of the clerks knew the password, when they find the pass, the internet didnt work. Everything on the hotel was old. The hoise keeping only cones when you left the hotel. For the price paid it was a terrible experience, im adking for a refund.
Stayed 4 nights in Nov 2025

2/10 Terrible

Yamara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dejaron que generara el chekin sin informas que la.propiedad no contaba con servicio de Agua.
Stayed 1 night in Nov 2025

8/10 Good

Valeria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

2/10 Terrible

Freddie

Stayed 3 nights in Nov 2025

6/10 Okay

LEE

Ok
Stayed 1 night in Nov 2025

2/10 Terrible

giselle

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This was not a good experience. The hotel had no water for 2 days. They didn’t even offer some gallons of water so we can shower. We had to purchase water bottles. The TV never worked because no internet. Room needs a lot of upgrades
Stayed 2 nights in Nov 2025

2/10 Terrible

Yvette

Travelled with family
Disliked: Amenities, property conditions & facilities
I'm sorry, I never do this, but it was horrible. First, when I arrived at the facilities, I had doubts because the entrance was flooded. When I got there, the staff were kind, but when I entered the room, it was terrible—the stench of mold and humidity was overwhelming. The air was hot and full of dust, it seems like maintenance hasn't been done in a long time. When I tried to turn on the light near the coffee maker, it didn’t work. There was no water or cups to make coffee. When I went into the bathroom, there was no water pressure—neither hot nor cold. The bathtub was dirty and moldy, but the worst part was the unbearable stench. What guarantee was there that the water would even come back hot? I had trouble breathing and experienced fatigue caused by all those odors and dust. I left and returned the key, and I informed the staff. They said that around midnight there was a malfunction and the house manager was working on it. It’s impossible to stay in such an unsuitable place. In front of the room, there were dogs and cats.
Stayed 1 night in Nov 2025

4/10 Poor

Luis

Travelled with family
Disliked: Amenities
Not the best place to be with the family
Stayed 1 night in Oct 2025

6/10 Okay

FLAVIA

Travelled with family
Liked: Cleanliness, property conditions & facilities
There was no water!
Stayed 1 night in Nov 2025

2/10 Terrible

Annie

Disliked: Cleanliness, amenities, property conditions & facilities
No había agua potable
Stayed 1 night in Nov 2025

10/10 Excellent

frank

Stayed 1 night in Oct 2025

10/10 Excellent

Gilberto

Travelled with family
Liked: Amenities
Nice place.. needs just a lil tlc but averall nice place
Stayed 2 nights in Oct 2025

6/10 Okay

Michelle, Vega Baja

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property is in bad conditions needs to improve the rooms the service. Is old and low maintenance.
Stayed 2 nights in Oct 2025

6/10 Okay

Angel

Stayed 1 night in Oct 2025

8/10 Good

yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Pleaseant stay
Stayed 1 night in Sep 2025

4/10 Poor

ESTHER M

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first room was horrible, dirty, to much dust, “There was droppings from some kind of pest in the TV area. I have to go to back to front desk and ask for another room, the second one was better but the outside area was horrible. The stub water was too hot, I could not control it. It were hard to get a good bath. I just leave the hotel early in the morning.
Stayed 1 night in Sep 2025

2/10 Terrible

Yaraliz

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Lo único bueno de este "hotel" es las empleadas del Front Desk que son bastante amables y el matre era descentemente cómodo. Dejando eso a un lado,,, las facilidades están muy descuidadas. La maquina de hielo no funciona y las habitaciones no tienen nevera, tampoco hay internet ni teléfono en las habitaciones so, si necesitas algo te toca caminar al front desk. Yo reservé una habitación de 2 camas y me dieron una con solo 1 cama, lámparas con telarañas y la habitación con humedad visible. Las habitaciones parece que nunca las han pintado o cambiado los muebles. En fin, esas habitaciones no valen ni la mitad de lo que cuesta la noche.
Stayed 1 night in Sep 2025

8/10 Good

Madelyn

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

6/10 Okay

Sandra

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t recommend this place at all
Stayed 2 nights in Sep 2025

6/10 Okay

Wileisha

Travelled with family, Travelled with family and small children
Disliked: Amenities
No tenía nevera en la habitación, no tenía máquina de hielo y el agua se fue. No tenía control el TV de la habitación.
Stayed 1 night in Sep 2025