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Neat Hotel Avenida

3.0 star property

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Photo gallery for Neat Hotel Avenida

Daily buffet breakfast (EUR 12 per person)
Front of property – evening/night
Lobby
Lobby
1 bedroom, in-room safe, individually decorated, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry

Explore the area

View in a map
Rua Dr José Bruno Tavares Carreiro, Ponta Delgada, 9500-119
  • Place, Ponta Delgada Marina
    ‪2 min walk‬
  • Place, Ponta Delgada City Gates
    ‪5 min walk‬
  • Place, Ponta Delgada Harbour
    ‪9 min walk‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪6 min drive‬

Room options

View all photos for Standard Double or Twin Room, 1 Bedroom

1 bedroom, in-room safe, individually decorated, desk

Standard Double or Twin Room, 1 Bedroom

8.4 out of 10
Very good
(30 reviews)
  • 16 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, individually decorated, desk

Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, 1 Bedroom

1 bedroom, in-room safe, individually decorated, desk

Superior Double Room, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Triple Room, 1 Bedroom

1 bedroom, in-room safe, individually decorated, desk

Club Triple Room, 1 Bedroom

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room Single Use, 1 Bedroom

1 bedroom, in-room safe, individually decorated, desk

Standard Double Room Single Use, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Single Room, 1 Bedroom

1 bedroom, in-room safe, individually decorated, desk

Superior Single Room, 1 Bedroom

  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Neat Hotel Avenida

Boardwalk/promenade hotel with marina and fitness centre
Along with a marina, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area. Change of towels is available on request
Neat Hotel Avenida offers 120 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually decorated. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Ponta Delgada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Neat Hotel Avenida. During your stay, you're just a quick walk from Ponta Delgada Marina. Enjoy features like free WiFi in public areas, plus a marina and a gym.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Ponta Delgada Marina and Mercado da Graça
Neat Hotel Avenida offers its guests a marina and a fitness centre. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Neat Hotel Avenida.

This 3-star Ponta Delgada hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Marina
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1977
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 12:30 PM and 5:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 PM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Neat Hotel Avenida Ponta Delgada
Neat Avenida Ponta Delgada
Neat Avenida
Neat Hotel Avenida Hotel
Neat Hotel Avenida Ponta Delgada
Neat Hotel Avenida Hotel Ponta Delgada

Neat Hotel Avenida Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 220 out of 464 reviews
Rating 8 - Good. 165 out of 464 reviews
Rating 6 - Okay. 51 out of 464 reviews
Rating 4 - Poor. 16 out of 464 reviews
Rating 2 - Terrible. 12 out of 464 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

SASCHA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, great area and close by to city centre. We booked a standard room and got 2 twin beds, and when we requested a room with 1 bed they did not have any. Not a huge issue, but just something to consider when booking.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lynda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in the perfect location to explore the island. We had problem with our flights being cancelled and the front desk girls were an amazing help. Highly recommend staying at this Hotel!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Linda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown hotel within walking distance to restaurants and shopping. Clean, neat comfortable rooms. Reasonable distant to airport.
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Staff was amazing
Stayed 2 nights in Jul 2025

6/10 Okay

Venetia

Disliked: Room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Helpful employee's and great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Piotr

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a fantastic staff! Firstly, the location is fabulous – right in the heart of Ponta Delgada and close to all the main attractions. It's surrounded by plenty of restaurants, bars, and shops, which made exploring the area so convenient. There are also supermarkets nearby, which was an added bonus. The breakfast was fantastic – delicious, fresh, and with plenty of options to suit every taste. Everything in the hotel worked perfectly. The rooms were spacious, spotlessly clean, and very comfortable. The Wi-Fi was strong and reliable throughout our stay, which was important for us. We had a wonderful experience here and will definitely stay again next time we're in Ponta Delgada. Highly recommend!
Stayed 7 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Carol, Garden City

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Guided tour buses stop at this hotel. There is a taxi stand outside. There is a bakery across the street and a Subway sandwich just around the corner. Many dining places within two blocks. You'll have a view of the marina. Choose Neat.
Stayed 8 nights in Jun 2025

8/10 Good

Susy, Repentigny

Stayed 13 nights in Jun 2025

8/10 Good

Antonio Julio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property, well located.
Stayed 3 nights in Jun 2025

10/10 Excellent

MANUEL DA COSTA, Burnaby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was in great location near the marina and food and shops. Staff were very pleasant and room was clean and comfortable. The only thing to be aware, if you rent a car, they don’t have parking so you need to park on the streets or underground in the marina which can be costly.
Stayed 4 nights in Jun 2025

8/10 Good

himanso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Except for the night receptionist at check-in, everything else was fine. Its very convenient location, nothing fancy, but clean hotel. Parked on the street as street parking is free from 7 pm to 8 am. Their is a covered partking lot very close.
Stayed 4 nights in Jun 2025

8/10 Good

Lok Hang

Stayed 2 nights in May 2025

8/10 Good

Eduarda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just the room could have been a little bit bigger
Stayed 13 nights in May 2025

10/10 Excellent

Joseph

Stayed 7 nights in May 2025

10/10 Excellent

Francis

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in May 2025

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like everything only one thing i don't like no laundry, but the stuff is really nice 👌.
Stayed 6 nights in May 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. We were able to walk to several shops and restaurants from there. My only complaint was that I wish you could just get a coffee in the morning without having to get the whole breakfast. Coming from USA I didn’t want an espresso ! Just a regular coffee! And there was no cream just 2% milk or skim milk! I really missed my coffee
Stayed 6 nights in May 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at the front desk were very helpful, warm smiles, very welcoming.Hotel was very clean, from the lobby and the corridors. My room was in excellent condition and well looked after. I definitely recommend and will return again.
Stayed 2 nights in May 2025

6/10 Okay

Ann

Travelled with partner
Disliked: Amenities, property conditions & facilities
Noisy
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Staff is the best!

Great Stay! Very Friendly Staff!
Stayed 1 night in May 2025