This is a difficult review. There was incredible and ugly. First off, this is a Spanish villa originally from Roman times. The place is surreal. Wish we had time to stay 2-3 days and soak it all in. From the dining hall to the chapel, ancient Roman rock carvings . The housekeeper is amazing and breakfast was hand delivered in an antique dining room . Canât thank her enough.
The bad. The Axis management. Could not be more unhelpful or disrespectful. thought we had said we would be on bike. No this is not bikeable , on the side of a mountain, and in fact is difficult to find.
We arrived at 7pm figuring food would be nearby. Not an option though house keeper did try to help and got us on the phone with Axis who runs hotel and golf course adjoining. We explained that e-bikes were dead and could we order food in from restaurant. âNo we donât provide that serviceâ meanwhile we had been riding all day. âYou have to come here to the hotel golf course restaurant 2km away. â â our bikes donât work!â they may as well have said âwe donât careâ. Even though it would have been simple to send a golf cart over holes 3,7,8 and 9 to get us.
âOkay well we will be there asapâ . So we decided to walk through the course. Iâm a golfer and you need to be a goat to play this course. We arrived about 30 min later. â oh you made it!â Yes said us sweaty and hungry. âSo the dining room is right through thereâ us: â thanksâ.
Guy in restaurant âwe are close. Chef went homeâ. Axis get it together