Although the room was clean and well presented there are some areas that would benefit attention. The wood around the shower base and bathroom window was suffering with severe water damage and could do with being replaced. There was no ability to hang towels up anywhere the only possible place was the back of the bathroom door but the hook was missing. The room would benefit from a small draw unit there was only space to hang clothes. Unfortunately the iron lead was damaged and the Hairdryer and Fan had not been electrically tested. All that said the room served the purpose and I would book again for a short stay
The staff were fantastic. So welcoming and kind, nothing was too much trouble. The decor is a little worn, but all tasteful and clean. The bed was comfy, the shower was great and the breakfast was freahly cooked and delicious.
Customer service excellent room clean condition of room very tried shower did not get very warm crack in ceiling above shower and skirting boards in bathroom paint off itâs a shame because staff were so good
Not very clean, wee stain on toilet and bathroom needs a do over, most definitely the toilet as the seat was too small fo- see picture. Beds were company but creaky and likely old. Funny smell in hallways and like a maze to get to the room. Old style keys needs updating to electronic locks. Definitely didnât seem worth anywhere near the ÂŁ100+ per night we paid.
Hotel for price point was as good as I expected.
The only thing I'd say is the towels I had although clean had some stains on them. I didn't see it as a massive issue but others might.
Les points forts : Personnel et service et confort de la chambre
Rooms are OK, dont expect high standard. Food is typical pub food but menu was large so plenty to choose from. Lots of parking and convenient to motorway.
No hot water for two consecutive days. They have had a problem with their boilers since January and still have to refill every twenty to thirty minutes just to maintain any hot water. The restaurant is awful. The food is just gross.
Cheap and cheerful is the only way I can describe this. It was perfectly fine, nothing wrong just also not great. Staff were fantastic, but room is tired and bare bones, shower was weak and missing shampoo.