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Four Points By Sheraton Pontianak

3.0 star property

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Photo gallery for Four Points By Sheraton Pontianak

2 bars/lounges, swim-up bar, poolside bar
View from property
Deluxe Room, 1 King Bed, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk
Property entrance
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jl. Arteri Supadio, Pontianak, West Kalimantan, 78391
  • Place, Diguli Park
    ‪3 min drive‬
  • Place, Ayani Mega Mall
    ‪4 min drive‬
  • Place, Museum Provinsi Kalimantan Barat
    ‪4 min drive‬
  • Airport, Pontianak (PNK-Supadio)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

Deluxe Room, 2 Double Beds, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking, City View

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds

Suite, 1 King Bed, City View

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite, 1 Double Bed, City View

  • 51 sq m
  • Sleeps 4
  • 1 Double Bed

Family Suite, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, City View, Corner

  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

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About this property

Four Points By Sheraton Pontianak

Art Deco hotel with 2 outdoor pools and free valet parking
This smoke-free hotel features 2 outdoor pools, a restaurant and 2 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness centre, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
Four Points By Sheraton Pontianak offers 196 air-conditioned accommodations with minibars and a safe. This accommodation is furnished with king sofa beds. Beds feature premium bedding. 50-inch Smart televisions come with satellite channels. Bathrooms include slippers, bidets and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Four Points By Sheraton Pontianak, you'll be close to Diguli Park. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Diguli Park and a few minutes from Ayani Mega Mall
  • Airport shuttle service available for a fee
As a guest of Four Points By Sheraton Pontianak, you'll find 2 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

The business-friendly Four Points By Sheraton Pontianak also features spa services, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 3-star Pontianak hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Four Points By Sheraton Pontianak has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 165,000 for adults and IDR 82,500 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Cooking classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet (107 centimetre high)
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • King sofa bed
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points By Sheraton Pontianak

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 330000 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 350000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 200000 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 165000 for adults and from IDR 82500 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 330000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: GoPay, OVO and DANA
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 3:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies).

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points By Sheraton Pontianak Hotel
Four Points By Sheraton Pontianak Pontianak
Four Points By Sheraton Pontianak Hotel Pontianak

Four Points By Sheraton Pontianak Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Nurul

Stayed 1 night in Dec 2025

8/10 Good

Willem

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Schone kamer fijn personeel
Stayed 5 nights in Dec 2025