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Holiday Inn Express Poole by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Poole by IHG

Lunch and dinner served
Standard Room, 2 Single Beds (Free Hot Breakfast) | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Reception
Exterior
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Walking Field Lane, Poole, England, BH15 1RZ
  • Place, Lighthouse, Poole's Centre for the Arts
    ‪3 min walk‬
  • Place, Poole Harbour
    ‪7 min walk‬
  • Place, Poole Quay
    ‪10 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (Walkin Shower, Free Hot Breakfast)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed (Walkin Shower, Free Hot Breakfast)

9.0 out of 10
Wonderful
(16 reviews)
  • 11 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

8.6 out of 10
Excellent
(26 reviews)
  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (Free Hot Breakfast)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed (Free Hot Breakfast)

9.2 out of 10
Wonderful
(30 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (Free Hot Breakfast)

Standard Room, 2 Single Beds (Free Hot Breakfast) | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds (Free Hot Breakfast)

8.4 out of 10
Very good
(19 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room (Free Hot Breakfast)

Standard Room (Free Hot Breakfast) | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room (Free Hot Breakfast)

7.4 out of 10
Good
(8 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express Poole by IHG

Hotel with free breakfast, near Poole Harbour
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free full breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour business centre, self parking and a business centre are on-site.
Holiday Inn Express Poole by IHG offers 85 accommodations with a hairdryer and blackout curtains. Televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Holiday Inn Express Poole by IHG gets good marks from our customers. During your stay, you're just a quick walk from Poole Park. Free WiFi in public areas, a restaurant and a bar are available.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Poole Harbour and 11 minutes from Bournemouth International Centre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Express Poole by IHG. Parking is available for a fee.

This 3-star Poole hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
Great Room – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 10 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: GBP 10.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Poole
Holiday Inn Express Poole
Poole Holiday Inn Express
Holiday Inn Express Poole Dorset
Holiday Inn Express Poole Hotel Poole
Holiday Inn Poole
Holiday Inn Express Poole Hotel
Poole Holiday Inn Express
Holiday Inn Poole
Holiday Inn Express Poole Dorset
Holiday Inn Express Poole
Express Poole By Ihg Poole
Holiday Inn Express Poole by IHG Hotel
Holiday Inn Express Poole by IHG Poole
Holiday Inn Express Poole an IHG Hotel
Holiday Inn Express Poole by IHG Hotel Poole

Holiday Inn Express Poole by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 412 out of 1002 reviews
Rating 8 - Good. 352 out of 1002 reviews
Rating 6 - Okay. 141 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this hotel was great. Location perfect for theatre and town. Staff couldn’t do enough for us, room was clean and well appointed. Breakfast was superb - great variety to suit all tastes and constantly being replenished.
Stayed 1 night in Oct 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, welcoming staff. Very helpful. Clean rooms, great breakfast! Good choice of menu items...even for fussy me! Kerry had food in the evening -which she said was good too.
Stayed 1 night in Oct 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean comfy bed and the food selection for breakfast was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems, comfy bed, good shower and decent breakfast. Just as it should be.
Stayed 1 night in Oct 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, fantastic
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was hot and a wide choice.
Stayed 1 night in Oct 2025

8/10 Good

Alan

Stayed 5 nights in Sep 2025

10/10 Excellent

Calum

Stayed 1 night in Sep 2025

8/10 Good

peter

Travelled with partner
Liked: Amenities
Clean room, very helpful staff. Our room needed more light for reading during the evening. Also we were not warned about parking fees.
Stayed 2 nights in Oct 2025

8/10 Good

Linda

Weekend away

Enjoyed breakfast very good variety staff were very polite and friendly and helpful .The room was very clean and comfortable we enjoyed our stay very much weather was great and the area is beautiful
Stayed 2 nights in Sep 2025

10/10 Excellent

Monica

Stayed 1 night in Sep 2025

4/10 Poor

Rickii

Business traveller
Disliked: Staff & service

Cancelling nights and reselling

Appealing service..reselling rooms when overbooked..cancelling nights as part of a group booking then denying it, then other team explaining what happened! Not acceptable at all
Stayed 1 night in Sep 2025

8/10 Good

russell

Stayed 1 night in Sep 2025

6/10 Okay

Mr Martyn A

Stayed 2 nights in Sep 2025

6/10 Okay

David

Stayed 2 nights in Sep 2025

2/10 Terrible

Karen

Business traveller
Disliked: Staff & service

Greed and lies

Service poor, lack of communication and lies
Stayed 1 night in Sep 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't drive and found the hotel very convenient for the bus station in Poole. My room was clean and comfortable and I enjoyed the 2.dinners I had. The breakfast selection was good.
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Mary L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice one-night stay at this well-kept hotel. Everything was clean, attractive and well-maintained. Staff was friendly and helpful. Our room was clean, had a roomy bathroom, comfortable bed and everything as expected. The breakfast was good, with several choices. We have no complaints and recommend this as a good choice in Poole. It is within walking distance of the train station.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were visiting the tank museum at Bovington and needed a stopover after a 200m drive and this was perfect for us. The staff were pleasant and efficient, there is a bar on site for refreshments and the room was clean, comfortable and equipped with a fully functioning air conditioning system. Breakfast was included in the price and there is everything you would expect on offer and was perfect for starting the day on. We would be very happy to return to the hotel and probably will in the future.
Stayed 1 night in Sep 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Very good , clean rooms and public areas . Lovely helpful staff
Stayed 1 night in Sep 2025

8/10 Good

Ronnie

Business traveller
Liked: Cleanliness
Accommodation very expensive I thought the staff were friendly and helpful Noise from station and trains to one side of hotel. Area somewhat run-down so not ideal location The tyranny of Parking Eye follows like a bad dream. What an exploitative company! They should be closed down for harassment.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service I have had at any hotel decently at breakfast and dinner. Staff were always on hand to help and nothing seemed too much to ask for. A few items were off the menu but the menu was big enough to have another choice and the staff were at hand to help.
Stayed 4 nights in Sep 2025