Whilst the actual stay was generally acceptable, we had SERIOUS issue concerning our return booking 11/12 June (Ref. 73064796017052). Upon booking this return we pre-contacted the manager who confirmed that our late ferry arrival circa 11:30pm could accomodate late access, given prior notice. However the manager 3/4th June would/ could not re-confirm late access availability, nor communicate this for/to the later manager even with prior notice. A company administration/ communication customer failure. We then cancelled our return booking to a welcoming alternative hotel who had no such isssue !!! Won't visit Shah of Persia again.
Nice hotel, unfortunately by a busy main road. Food and staff are lovely however the windows in the rooms could do with being double glazed, it is quite loud when traffic is going past, especially on a hot day and the windows are open.
Pleasant staff.
Room a little small.and hot
No window to open.
Bathroom clean and shower ok
Had food whilst there.
Only real negative.it was cold.
Would i stay again in that room
No
Hotel on a main road. The double glazing was broken and had a a panel missing resulting in very early morning noise. The room was also tired and in need of decoration as was the rest of the pub. The hotel did not represent good value for money
This hotel was ideal for a one night stay in Poole. Pleasant room. I arrived early evening and was able to order a meal straight away. Good food reasonably priced - this applies to breakfast as well.
The check-in was great on arrival with plenty of info from Courtney.
The food in the pub was also good with no complaints.
The room I stayed in needs a good deep clean both in the bedroom and bathroom.
You could also hear every noise from people walking past your room with the floors creaking and doors shutting which made for a terrible nights sleep.
The bed was super comfy and the pillows were soft and comfortable and the duvet was cozy I had the best night sleep in the bed the bathroom was clean as well overall it was a good stay