Port des Torrent Familienhotels

"It’s a beautiful hotel with great staff. Usually, I always stayed at Ushuaïa, but this time I chose the Palladium Select. As I said, everything was perfectly fine. However, on the day of my departure, most of Ibiza was flooded. Many roads were closed — but not all. Friends of mine were staying in a rather inexpensive hotel in Ibiza Town, and that hotel faced the same problems. Still, their guests were taken to the airport. Especially in a 5-star resort, I expect solutions even in difficult situations — not a simple “it’s not possible.” “We can’t do that,” “we don’t have that,” “it’s not possible,” etc., are things I don’t expect to hear in any 5-star resort, no matter where I am in the world. The fact that it was possible is proven by the fact that I eventually walked myself along a small road leading to DC10 and continued from there to the airport. On the main road to the airport, traffic was chaotic, yes, but the road wasn’t closed — just like many others weren’t either. In this situation, the hotel should have come up with solutions instead of refusals."