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Kapok Hotel

Property class: 4
VIP Access

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Photo gallery for Kapok Hotel

Bar (on property)
Indoor wedding
Reception
Standard Double Room | Premium bedding, in-room safe, individually furnished, desk
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi

Explore the area

View in a map
16-18 Cotton Hill St Clair, Port of Spain, Trinidad
  • Place, Queen's Park Savanah
    ‪1 min walk‬
  • Place, Emperor Valley Zoo
    ‪3 min walk‬
  • Place, Queen's Park Oval
    ‪14 min walk‬
  • Airport, Port of Spain (POS-Piarco Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually furnished, desk

Standard Double Room

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(16 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, individually furnished, desk

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony

Suite, Balcony | Premium bedding, in-room safe, individually furnished, desk

Suite, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Kapok Hotel

Along with 2 restaurants, this smoke-free resort has an outdoor pool and a fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference centre and spa services.
Kapok Hotel offers 95 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and in-room massages can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the resort include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the room service at Kapok Hotel. During your stay, you're just a quick walk from Queen's Park Savanah. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy Asian cuisine with garden views at Tiki Village, one of the property's 2 restaurants
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the room service
  • Just a 3-minute walk from Queen's Park Savanah and 3 minutes on foot from Ellerslie Plaza
Kapok Hotel offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre, 5 meeting rooms, and limo/town car service are available. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Kapok Hotel. Free self parking is available.

This 4-star Port of Spain resort is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10 AM.
Tiki Village – Overlooking the garden, this restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Kava – Overlooking the garden, this restaurant specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kava
  • Tiki Village

Things to do

  • 18-hole adjacent golf course
  • Boat tours
  • Canoeing
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave on request
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kapok Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Kapok
Kapok Hotel
Kapok Hotel Port of Spain
Kapok Port of Spain
Kapok Hotel Trinidad/Port Of Spain
Kapok Hotel Trinidad/Port Of Spain
Kapok Hotel Resort
Kapok Hotel Port of Spain
Kapok Hotel Resort Port of Spain

Kapok Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 464 out of 1005 reviews
Rating 8 - Good. 352 out of 1005 reviews
Rating 6 - Okay. 123 out of 1005 reviews
Rating 4 - Poor. 45 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

LaToya

Stayed 3 nights in Jan 2026

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
I would like to thank everyone at Kapok. I have a very good experience, the cleaning service was remarkably. The breakfast option was to die for, I am not a morning person but I made sure I was up for my breakfast. Front desk staff was amazing, the restaurant dinner was magnificent 10/10
Stayed 3 nights in Jan 2026

8/10 Good

Nga

Stayed 3 nights in Jan 2026

8/10 Good

Marisa

Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Yws
Stayed 1 night in Jan 2026

10/10 Excellent

Charles, Columbia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, decor and ambiance, staff, facilities/amenities, restaurants
Stayed 1 night in Dec 2025

8/10 Good

Shrikant

Business traveller
Liked: Cleanliness, amenities
Clean room
Stayed 3 nights in Jan 2026

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second time in 3 weeks staying at the Kapok hotel. You only come back for a second time if you really love a hotel. So many good things to say. The hotel was beautiful and clean. The area was super walkable - with so many great shops, attractions and restaurants nearby. The staff were awesome - from the sweet people at the front desk to the wonderful breakfast staff. The hotel's two restaurants were so, so good. The pool and other amenities were amazing. Oh and I loved that I could do a massive load of laundry - wash and dry for TT$50. And best of all - the price was very reasonable for all that we got. Thank you to everyone at the Kapok hotel. We will be back for sure!
Stayed 3 nights in Jan 2026

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very polite staff and service was excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Charmaine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very pleasant, friendly, and respectful. They provided swift service when needed. The breakfast buffet was our favorite in the mornings. We have visited twice and will visit again
Stayed 3 nights in Jan 2026

10/10 Excellent

Lal

Stayed 4 nights in Jan 2026

4/10 Poor

Sunita

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was very friendly. Rooms were clean but old. There was no hot water in the showers which was terribly inconvenient
Stayed 1 night in Jan 2026

8/10 Good

Candice

Stayed 2 nights in Jan 2026

10/10 Excellent

Nzinga

Liked: Cleanliness, amenities, property conditions & facilities
Location/ staff and overall service
Stayed 6 nights in Nov 2025

10/10 Excellent

emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with lovely staff. The rooms are a little dated and the road noise is very noticeable, but on the whole I would highly recommend
Stayed 4 nights in Jan 2026

10/10 Excellent

lal

Stayed 2 nights in Oct 2025

10/10 Excellent

Lal

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Jan 2026

10/10 Excellent

Parsuram

Stayed 1 night in Jan 2026

8/10 Good

Alexandria

Liked: Cleanliness, staff & service, amenities
Breakfast should have more variety daily, I felt it was the same items everyday. There was a leak in the corridor to my room, old towels on the ground to catch the water. (Didn’t bother me too much) but can look unsightly, the staff did clean everyday. wish there was more variety daily. There was some moss in the pool
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel Service is wonderful. The only problem is the TV. I think it’s time to upgrade the TV to a smart TV. Everything else is great breakfast in the morning is a plus. Location is nice and clean I love it
Stayed 5 nights in Dec 2025

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kapok hotel is located in a fantastic area of the city. It's very walkable and close to shops, restaurants, parks, embassies and other beautiful parts of the city. The hotel lobby, pool and common areas are very clean and beautiful. The rooms are quite clean, spacious and the air conditioning is exceptional - keeping us very comfortable. Hotel restaurants are delicious and the included breakfast is sincerely appreciated. And all of the staff are wonderful. I highly recommend this hotel! Just a note that we could hear music (bass thumping) a little loud on Friday and Saturday nights. However it shut down promptly at midnight Friday and before 11 on Saturday.
Stayed 1 night in Jan 2026

10/10 Excellent

Kareem

Stayed 1 night in Dec 2025

10/10 Excellent

Marissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room, the balcony view was not the best on the 3rd floor. Bathroom tile need re- grout
Stayed 3 nights in Dec 2025

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my third time staying at Kapok and one of the things I love the most is the breakfast and the ladies that work in the breakfast section... The rooms are fine and the beds are comfy. The Balcony is cool, I like to sit out there though it faces the street. It does seem like it's a bit of an older hotel, but it's fine. I think one thing is that some of the front desk people could be friendlier. It was my third year I knew I had to wait for a room for early check in, and even longer this year. I just found the young lady to be so stern and not nice. Dealing with post concussion syndrome and a really bad hip, I didn't complain about what was wrong after travelling all night the night before. They are definitely more older/strick west indian at the hotel which is fine. But that can also come with friendly customer service. All the other staff were fine, the Bell Hops the staff when you order food. Foodwise I did pay extra for a Christmas meal special it came with a salad which was really good, a risotto which was not good and a cheesecake /black cake dessert that was also not very good esp. for the price and the food there is usually so excellent. Any other meal I had was fine, breakfast, the grilled veggies and the chinese food I ordered on my last night.
Stayed 5 nights in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Jan 2026