2/10 Horrible
Jeremiaha Robert
Voyage en couple
10 oct. 2025
Les points faibles : Personnel et service, Ă©quipements, infrastructures et conditions de lâhĂ©bergement
First, our room, that i called the day before to verify was properly reserved and ready, was not available when we arrived. We were downgraded from a Suite with a balcony to a room that was basically a closet and were not compensated. Well, i lie, the DID comp pur $10/day parking... on their property... for their guests. Who charges their own guests for parking, you money hungry jerks. Second, we are going petty now, the mini fridge in the room made horrible noises all night long and one of the feet were missing, causing it to rock violently every time it was opened and caused drinks we kept in there to fall out constantly. Third, the shower door did not have any type of bottom sill stop. Every time you opened the shower, the water would spray everywhere and the shower head was too high toadjust (especially for a supposed "Ada accessible" room. There were so many other little things that, had they not already charged my card and stated they couldnt refund any of the money, i would have gone somewhere else. The elevators are to be used with caution. 1 sounds like its falling apart, the other one has issues with the buttons working, and there was a blatent greasy handprint on the one door the whole week we were there, so they obviously do NOT clean them. All in all, it was a horrible stay and will not happen ever again.
Jeremiaha Robert
Séjour de 5 nuits en octobre 2025