Best Western Plus Portland Airport Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Portland Airport Hotel & Suites

Relax in our spacious lobby, featuring a seating area with comfortable chairs and a large window with sheer curtains.
Creator video
Enjoy a compact room with a desk, kitchenette, and access to another area.
Two beds with white linens and brown headboards, a wall-mounted headboard, and a painting adorn this stylish room.
Welcome to Best Western Plus, featuring a covered entrance and ample parking.

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
11938 NE Airport Way, Portland, OR, 97220
  • Cascade Station
    ‪18 min walk‬
  • The Grotto
    ‪4 min drive‬
  • Vancouver Mall
    ‪10 min drive‬
  • Portland, OR (PDX-Portland Intl.)
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Plus Portland Airport Hotel & Suites

Hotel in Portland with free breakfast and free airport shuttle
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a business centre, concierge services and laundry facilities. Housekeeping is available on request.
Best Western Plus Portland Airport Hotel & Suites offers 78 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include baths or showers.

This Portland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Best Western Plus Portland Airport Hotel & Suites. During your stay, you'll be close to Cascade Station. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include a 24-hour business centre, meeting rooms and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from Oregon Convention Center and 15 minutes from Moda Center
  • Free airport shuttle service
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Portland Airport Hotel & Suites. Limited free parking is available on a first-come, first-served basis.

This Portland hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to 11:00 PM on request
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1995
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Portland Airport Hotel & Suites offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Portland Airport
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Portland Airport Holiday Inn Express
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Best Western Plus Portland Airport Hotel
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Best Western Plus Portland Airport Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1002 reviews
Rating 8 - Good. 236 out of 1002 reviews
Rating 6 - Okay. 50 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
A
Stayed 1 night in Apr 2025

8/10 Good

theresa

Liked: Staff & service
Disliked: Room comfort

Weekend getaway

There was a very strong mildew smell in the bathroom. We stayed for three nights and had to leave the fan running the whole time to keep the smell from coming into the room. The bed was hard. It was nice that they had a soft and firm pillows to pick from. The area where the couch was located needed more lightning, at night we had to leave the bright hall light on when we sitting over on that side of the room. Breakfast was good. Lots of Bacon and your choice between an normal size waffle or small size. Which I thought was cute. Was near the airport, but only heard the planes when the window was open. We didn't need the shuttle but they did offer free shuttle service to and from the airport.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with courteous staffing
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth, Keizer

Stayed 1 night in Apr 2025

10/10 Excellent

Alicia

Travelled with family, Travelled with partner
Liked: Amenities
The hotel was nice and clean. The he staff were friendly and helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value! Our new place for Portland visits

Clean,new, and comfortable. "Cold breakfast" from 4-6am for early departures and hot breakfast 6-9am. Shuttles to airport leave on time. Bed was comfortable and a little high but front desk had step stool for 4'10' wife.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Angela

Travelled with group
Easy to find, good customer service
Stayed 1 night in Jan 2025

4/10 Poor

Kyle

Stayed 2 nights in Mar 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got in super late, midnight. And the clerk was really sweet and helpful. I was able to buy some water and snacks, which was nice after long travel
Stayed 1 night in Apr 2025

8/10 Good

Colette, pendleton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel Great Staff
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, close to airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Robelio Salvador

Stayed 2 nights in Mar 2025

10/10 Excellent

Kristen

Stayed 1 night in Mar 2025

4/10 Poor

Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service
Property description said airport shuttle and free parking, but we were charged $150.00 to leave our car on site at the hotel. Unacceptable!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Great service and good fitness center
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Kent

Stayed 1 night in Mar 2025

10/10 Excellent

Maelynn, Wailuku

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Pleasant staff always.
Stayed 1 night in Mar 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay.
Stayed 1 night in Mar 2025