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DoubleTree by Hilton Hotel Portland

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Portland

Indoor pool
Coffee shop
Exterior
Lobby
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
363 Maine Mall Rd, South Portland, ME, 04106
  • Maine Mall
    ‪2 min walk‬
  • Thompson's Point
    ‪6 min drive‬
  • Maine Medical Center
    ‪7 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Double Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds

8.8 out of 10
Excellent
(130 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Double Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout curtains

Executive Room, 1 King Bed

8.0 out of 10
Very good
(19 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

8.4 out of 10
Very good
(71 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Tru by Hilton Portland Airport Area

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (1425)
The price is CHF 158
for 1 room
includes taxes & fees
7 Jul - 8 Jul
Tru by Hilton Portland Airport Area

About this property

DoubleTree by Hilton Hotel Portland

Hotel with free parking, steps from Maine Mall
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with a safe and complimentary newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bathrobes and hairdryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of DoubleTree by Hilton Hotel Portland's great location. During your stay, you're just a quick walk from Maine Mall. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served weekends for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Steps from Maine Mall and 8 minutes by car from Thompson's Point
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
DoubleTree by Hilton Hotel Portland offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at DoubleTree by Hilton Hotel Portland. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This South Portland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 11:00 AM.
Blue Wave Grille – This restaurant serves breakfast, lunch, dinner and light fare.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Wave Grille

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

DoubleTree by Hilton Hotel Portland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 579 out of 1206 reviews
Rating 8 - Good. 279 out of 1206 reviews
Rating 6 - Okay. 143 out of 1206 reviews
Rating 4 - Poor. 103 out of 1206 reviews
Rating 2 - Terrible. 102 out of 1206 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pillows and mattress

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at the Double Tree! So convenient to park our vehicle while we travelled down south! We even got a great deal on our room in CAD!
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome when we arrived from the airport after midnight.
Stayed 2 nights in Mar 2025

10/10 Excellent

Okito

Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love this place!

This continues to be our family's favorite hotel in Portland. Friendly staff, great accommodations, and always a warm atmosphere. Rooms are always very clean, and beds are so comfy. We will be back soon!
Stayed 1 night in Mar 2025

10/10 Excellent

Brandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay after a long travel day. The person at the front desk was very nice.
Stayed 1 night in Mar 2025

6/10 Okay

Erika

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Hotel is older and dated. one of the elevators is sketchy
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well relax

My stay was amazing and the staff were great. I would recommend it for anyone.
Stayed 3 nights in Mar 2025

6/10 Okay

Erika

Travelled with family
Disliked: Amenities, property conditions & facilities
Couldn’t be more convenient if you have shopping in mind as it is right across the street from the Maine Mall
Stayed 1 night in Mar 2025

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stacie Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. One elevator was broken and the other was very slow--that is my biggest complaint. Other than that it was a great stay.
Stayed 2 nights in Mar 2025

6/10 Okay

Shawna

Liked: Cleanliness, staff & service
Room was directly across from the elevator.
Stayed 1 night in Mar 2025

8/10 Good

Philip

Business traveller
Liked: Amenities
Smooth and easy!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Abbie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall room was very clean. It’s quiet one suggestion I would make is to put the TVs on the wall for easier viewing. Also would highly recommend replacing the toilets as they are extremely low. Byron Grill was clean. Good service. Good food check in also, was good, I was able to make our transportation appointment pick up time and a wake up call.
Stayed 1 night in Mar 2025

10/10 Excellent

Miguel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
I had problems getting an adjoined room
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted a hotel near Portland Station and this hotel was convenient for our needs. The staff were friendly and the room was clean. The pool was quite large. It was an added bonus to find a Starbucks in the parking lot.
Stayed 1 night in Mar 2025

8/10 Good

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Levi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Halsey

Stayed 2 nights in Feb 2025

2/10 Terrible

BREANNE, Presque Isle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The security of the west tower is none, anyone can walk through the front slidong doors without a key. There were many non paying customers hanging out in the entrance of the West tower when my children and I were trying to get to the room on the 3rd floor. Dofs were barking all.night, the bed wqs dirty you could tell .The West tower definitely needs some renovations. Parking was INSANE, all options were taken, we circled multiple times wastong over a half hour before going into the hotel. We ended up parking in a no parking area as we had no choice.
Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Disliked: Staff & service

Horrible policy

My mother ended up in the ICU and the property wouldn’t cancel my reservation. Never again
Stayed 1 night in Mar 2025

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Scrapbook Retreat Spot

Our group loves staying here for a four-day scrapbooking crop. We love the rooms, the space that we have in the crop room, comfort, bar and restaurant and that we can block several rooms at a discount.
Stayed 2 nights in Nov 2024