Independents Long Creek Hotel by IHG

2.5 star property

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Photo gallery for Independents Long Creek Hotel by IHG

Property amenity
Business centre
In-room safe, desk, laptop workspace, iron/ironing board
Reception
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Laundry

Explore the area

View in a map
171 Philbrook Ave, South Portland, ME, 04106
  • Place, Maine Mall
    ‪5 min walk‬
  • Place, Thompson's Point
    ‪5 min drive‬
  • Place, Portland Museum of Art
    ‪7 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

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About this property

Independents Long Creek Hotel by IHG

Suburban hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Independents Long Creek Hotel by IHG offers 117 air-conditioned accommodations with a safe and free newspapers. 37-inch flat-screen televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This South Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at Independents Long Creek Hotel by IHG gets good marks from our customers. During your stay, you're just a quick walk from Maine Mall. Free WiFi in public areas, free self-parking and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 1-minute drive from Maine Mall and 9 minutes from University of Southern Maine
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Independents Long Creek Hotel by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is served daily. A terrace, a vending machine, and a picnic area are also featured at the business-friendly Independents Long Creek Hotel by IHG. Free self parking is available.

This South Portland hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping centre

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Portland Airport
Hampton Inn Portland Airport
Portland Airport Hampton Inn
Hampton Inn Portland Airport Hotel
Hampton Inn Portland Airport Hotel South Portland
Hampton Inn Portland Airport South Portland, Maine
Hampton Inn South Portland
South Portland Hampton Inn
Hampton Portland Portland
Hampton Inn Portland Airport Hotel
Hampton Inn Portland Airport South Portland
Hampton Inn Portland Airport Hotel South Portland

Independents Long Creek Hotel by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 384 out of 1011 reviews
Rating 8 - Good. 258 out of 1011 reviews
Rating 6 - Okay. 144 out of 1011 reviews
Rating 4 - Poor. 125 out of 1011 reviews
Rating 2 - Terrible. 100 out of 1011 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

maryann

Stayed 3 nights in Jul 2025

6/10 Okay

alana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Upon arrival, I noticed trash in the bushes, in lot and near entrance. Check in was smooth and he was very helpful suggesting things to do in the area. The room smelled clean. All appliances worked properly. The pool area was empty but dirty towels and food litter was strewn about. I passed on the pool and tub which are 2 things that made me choose this hotel vs others in the same price range. It was extremely late and when I pulled back the sheet/cover there was tiny black things that looked like either dead bugs or mouse poop. It looks like the mattress has never been cleaned/vacuumed. I slept very little as I slept in the chaise. As soon as the sun came out I immediately checked out. I am disappointed I spent $300 for 1 hotel night and the quality was so poor. Please note, I am not picky, I love to travel and have stayed in some doozies but I draw the line at having to sleep upright.
Stayed 1 night in Jul 2025

6/10 Okay

Lynne

Travelled with family
Liked: Cleanliness, staff & service
It's a good average hotel with some decent amenities.Clean but dated.Rug was a little musty.The staff made it spectacular.All were nice,helpful and for that alone,I'd stay again.
Stayed 3 nights in Jun 2025

2/10 Terrible

Angela

Travelled with group
Disliked: Property conditions & facilities
Bed was awfully saggy. no one could help me with TV. Pool area was full of rust on tiles. hotel needs to updated
Stayed 3 nights in Jun 2025

2/10 Terrible

Joain

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
I got to the property on Friday June 20th stayed for 2 nights and I had no proper working AC it had some pilot lights inside that kept blinking I called for management and I was told only one person on duty no maintenance on call and instead he sent the kitchen aid to come check. She said she would returned but never did . On Saturday I called to checked if the maintenance guy was coming they said it was 9 am and he didn’t show up for work and that the hotel was full no other rooms were available. Worse hotel ever. I even asked for towels and was told by house keeping it would be an hour but no one never came again. I would never go back there. The carpet are old and the place smells disgusting
The broken AC that keeps flickering
Stayed 2 nights in Jun 2025

10/10 Excellent

Dwight

Stayed 2 nights in Jun 2025

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting room
Stayed 1 night in Jun 2025

4/10 Poor

Philip

Disliked: Cleanliness, amenities, property conditions & facilities
Didn't like anything. Needs a complete refurbishment. Terrible breakfast. Airport shuttle doesn't run after 5:00!
Stayed 3 nights in Jun 2025

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 2 nights in Jun 2025

4/10 Poor

Marsha

Disliked: Amenities, property conditions & facilities
Im walk with a crutch and everytime we were at the pool we had to go get towels.
Stayed 2 nights in May 2025

2/10 Terrible

Truman

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place looked like a tornado went thru it. Wi-fi was down. Manager had to get it started again. Morning drink dispenser was broken-no orange juice. The 2% milk carafe had sour milk in it-I had to throw away my cereal. Worst place we have ever stayed in!!!!!!
Stayed 1 night in May 2025

2/10 Terrible

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not cleaned at all there was two left over bra's in the bathroom drawer dirty mind you,the water to take a bath the diverter was broken and only the shower water ran as I am handicapped so I had to sit in a hard tub until the water finally filled the tub the breakfast in the morning was sub par and very little to choose from! the drink station was out of order so no juice the milk was sour they have dogs running around in the hallways which smells really bad I might sound like a disgruntled customer but I have stayed here before and never had a problem that is why I am in shock of the deplorable condition I will not recommend this hotel to a raccoon save your money there is so many other hotels near by for a better price and much cleaner happy travels and I hope you read this before you waist your money 💰
Stayed 1 night in May 2025

6/10 Okay

Lori

Stayed 2 nights in May 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
Pool
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Stayed 1 night in May 2025

4/10 Poor

Shirley

Travelled with partner
Disliked: Amenities
We stayed there many times before and were always happy. We were very disappointed with the conditions this time, room didn’t meet their usual standards and hallways needed to be vacuumed and cleaned. Breakfast was so-so. It seems that facility needs some work and updates to the rooms. The lady that checked us in was very helpful and personable. She definitely is a plus for there facility.
Stayed 1 night in May 2025

2/10 Terrible

Mac

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stay at a variety of Hotels in the area for work on a regular basis and decided to try this one. Upon checking in and going to my room I was suddenly hit by the smell of " Wet Dog" the room smelled so bad immediately went down to the front desk and told the person and they switched rooms for me and apologized. The person was very good about this with a good sense of customer service. I went up to the new room and it smelled just as bad. I ended up leaving and re-booking with another hotel. this Hotel is pet friendly and has carpets. Not a good combination. The lady at the front desk was nice and understood, However I did loose some of my money on this because they said I had "checked in". I would not recommend this place to anyone.
Stayed 3 nights in May 2025

2/10 Terrible

Robert

Stayed 3 nights in Apr 2025

4/10 Poor

Don

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need major repairs, and new matress for beds
Stayed 1 night in Apr 2025

10/10 Excellent

Katrina

Stayed 1 night in Apr 2025

8/10 Good

CHARLES

Stayed 2 nights in Apr 2025

4/10 Poor

Jessie

Disliked: Cleanliness, staff & service, property conditions & facilities
There was nothing for the breakfast except waffles, cereal and very mushy scrambled eggs.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025