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Hampton Inn & Suites Portland West

2.5 star property

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Photo gallery for Hampton Inn & Suites Portland West

Free daily buffet breakfast
In-room safe, desk, soundproofing, iron/ironing board
Lobby
Exterior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1210 Brighton Ave, Portland, ME, 04102
  • Place, Happy Wheels Skate Center
    ‪13 min walk‬
  • Place, Fore River Sanctuary
    ‪16 min walk‬
  • Place, Thompson's Point
    ‪7 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Minibar

Room, 1 King Bed, Refrigerator

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

In-room safe, desk, soundproofing, iron/ironing board

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds, Refrigerator

9.4 out of 10
Exceptional
(54 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Portland West

An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Hampton Inn & Suites Portland West offers 86 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Portland West. During your stay, you'll be within walking distance of Happy Wheels Skate Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes on foot from Happy Wheels Skate Center and a 2-minute drive from Fore River Sanctuary
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Portland West offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 506 square feet (47 square metres) and includes conference space. The business-friendly Hampton Inn & Suites Portland West also features a terrace, laundry facilities, and a corner/local shop. Free self parking is available.

This Portland hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 506 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are required to download the property's Hilton App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton App mobile app before check-in.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton & Suites Portland West
Hampton Inn & Suites Portland West Hotel
Hampton Inn & Suites Portland West Portland
Hampton Inn & Suites Portland West Hotel Portland

Hampton Inn & Suites Portland West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 374 out of 609 reviews
Rating 8 - Good. 146 out of 609 reviews
Rating 6 - Okay. 55 out of 609 reviews
Rating 4 - Poor. 15 out of 609 reviews
Rating 2 - Terrible. 19 out of 609 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Beth

Disliked: Cleanliness
We love Hampton hotels. We ended up with a bad room here. Broken night stand held together with packing tape, dead bolt did'nt lock into door frame. Cleanliness wasn't what we usually experience at Hampton.
Stayed 1 night in Nov 2025

10/10 Excellent

Shelley

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, good breakfast, fast check-in, comfortable beds, great wifi and tv. Thanks again and see you soon.
Stayed 2 nights in Nov 2025

10/10 Excellent

PATTI, Bangor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and nicely decorated. The check in clerk was friendly.
Stayed 1 night in Nov 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Room was ok. Breakfast was not good at all.
Stayed 1 night in Oct 2025

8/10 Good

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice, the view was pretty cool to see (what looked like) a quarry. Breakfast was typical hotel food, but it was good. My only complaint, the shower looked very nice, until I got into it. The water hitting the metal drain (that extends the whole width of the shower) made the shower less than relaxing. It was just noisy. Nice idea of a layout, but not a good choice.
Stayed 1 night in Nov 2025

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2025

4/10 Poor

Paul D.

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Apparently a recently remodeled room. No fan in bthrm., low water pressure bthrm sink, faucet for bthrm sink not in good position so water ends up on counter. Needs more than 2 tiny trash cans in huge room. Bthrm sliding barn door nice but doesn’t close all the way, no lock & makes loud screeching when sliding. Could do better with amenities like more than 2 cups. Good attempt at remodel, nice layout, but poor workmanship. Fridge should have freezer section for ice bag for injured. Overall decor is bland. Good job on making bathroom handicap accessible. Overall cleanliness not very good. The worst thing I simply couldn’t get past was a lingering stench of urine somewhere near bathroom door, but near corner on the side of bed closest to bthrm, or possibly from bathroom itself. Smelled like an attempt made to clean urine either on rug near bed or in bathroom. Maybe toilet not cleaned well or if urine was on tile flooring, wasn’t cleaned properly. When guest arrives, they ought to be able to smell cleaner used in room, especially bathroom. Overall, there wasnt any smell of being cleaned. It seems they allow pets in rooms….possibly pet urine on rug. You need special cleaner to rid that smell.
Stayed 2 nights in Nov 2025

10/10 Excellent

ANAT

Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good parking clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Brian, Poway

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person who checked us in the late afternoon of our arrival was great! She was very helpful and was very knowledgeable. The breakfast was delicious and the breakfast seating areas were spacious. I would definitely stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, kind staff.
Stayed 4 nights in Oct 2025

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, excellent service!
Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Kenneth

Liked: Staff & service
Limited breakfast choices
Stayed 1 night in Oct 2025

8/10 Good

Jerald

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Oct 2025

6/10 Okay

Michael

Liked: Staff & service
My review is jaded by what I feel was an exorbitant price. Definitely not worth $350+ per night.
Stayed 1 night in Oct 2025

10/10 Excellent

Elana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was great , shopping & restaurants nearby, great breakfast, clean comfortable rooms & friendly helpful staff.
Stayed 1 night in Sep 2025

8/10 Good

Joshua

Stayed 1 night in Sep 2025

10/10 Excellent

Shigeki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Emer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So comfy. Breakfast was great
Stayed 2 nights in Jun 2025

10/10 Excellent

Katherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice receptionist, easy check in and nice clean room. Pool was a great add for the kids and the shorter end is 3 ft so worked well for my younger ones.
Stayed 1 night in Sep 2025

10/10 Excellent

Luz Adriana, Collingwood

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend this hotel. Clean, good breakfast, good staff. Good location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Judy, Plano

Stayed 1 night in Jun 2025

8/10 Good

Debra

Liked: Staff & service
Disliked: Amenities
Staff was excellent. They responded to the one issue I had, and resolved it immediately.
Stayed 3 nights in Aug 2025