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Holiday Inn Express Portland East - Troutdale by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Portland East - Troutdale by IHG

Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Indoor pool
Free buffet breakfast
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
477 Nw Phoenix Dr, Troutdale, OR, 97060
  • Place, Columbia Gorge Premium Outlets
    ‪5 min walk‬
  • Place, Sandy River
    ‪8 min walk‬
  • Place, Edgefield Winery
    ‪16 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club lounge access (Feature)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Club lounge access (Feature)

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Accessible (Mobility, Roll-in-Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, Accessible (Mobility, Roll-in-Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Accessible, Non Smoking (Communications, Mobility)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds, Accessible, Non Smoking (Communications, Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Holiday Inn Express Portland East - Troutdale by IHG

This smoke-free hotel features an indoor pool, a fitness centre and a hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express Portland East - Troutdale by IHG offers 73 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with premium satellite channels.

This Troutdale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Portland East - Troutdale by IHG. During your stay, you're just a quick walk from Columbia Gorge Premium Outlets. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by foot from Columbia River Gorge National Scenic Area and a 4-minute drive from Mt Hood Community College - Gresham Campus
  • Pets welcome for a fee
Holiday Inn Express Portland East - Troutdale by IHG offers its guests an indoor pool, a hot tub, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available. The business-friendly Holiday Inn Express Portland East - Troutdale by IHG also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Troutdale hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 17 February 2026 to 7 March 2026 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Troutdale Portland East
Holiday Inn Express Portland East Troutdale
Holiday Inn Express Portland East Troutdale Hotel
Holiday Inn Express Portland East Troutdale Hotel
Holiday Inn Express Portland East Troutdale
Hotel Holiday Inn Express Portland East - Troutdale Troutdale
Troutdale Holiday Inn Express Portland East - Troutdale Hotel
Hotel Holiday Inn Express Portland East - Troutdale
Holiday Inn Express Portland East - Troutdale Troutdale
Holiday Inn Express Portland
Holiday Inn Express Portland Hotel
Express Portland Troutdale
Holiday Inn Express Portland East Troutdale
Holiday Inn Express Portland East Troutdale by IHG

Holiday Inn Express Portland East - Troutdale by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 493 out of 977 reviews
Rating 8 - Good. 268 out of 977 reviews
Rating 6 - Okay. 127 out of 977 reviews
Rating 4 - Poor. 55 out of 977 reviews
Rating 2 - Terrible. 34 out of 977 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities
The front desk staff was very helpful and friendly. The room was spotless and in perfect condition.
Stayed 1 night in Nov 2025

10/10 Excellent

Tami

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!!!
Stayed 5 nights in Nov 2025

10/10 Excellent

Stephen

Yes room very clean staff great
Stayed 1 night in Nov 2025

8/10 Good

Venugopal Reddy

Stayed 1 night in Nov 2025

10/10 Excellent

jhonnette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was great , the staff was great
Stayed 3 nights in Nov 2025

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Augustine

Stayed 1 night in Nov 2025

6/10 Okay

Roselynn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Food was cold only one hour into the food service and the pool was down first day of arrival
Stayed 2 nights in Nov 2025

10/10 Excellent

Melissa

Stayed 1 night in Nov 2025

10/10 Excellent

William, Seattle

Stayed 2 nights in Oct 2025

8/10 Good

Lisa

Stayed 4 nights in Nov 2025

8/10 Good

Patti

Liked: Cleanliness
Clean stay. Close to restaurants. Was really hard to find at night, even with GPS. You have to drive throgh truck stop parking lots to find it.
Stayed 1 night in Nov 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend for a quick stay. Good breakfast, quiet, clean, and friendly staff.
Stayed 2 nights in Nov 2025

4/10 Poor

Kathy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC in room didn't work. Weekday morning breakfast was horrible. Pancake machine was shooting out dime size pancakes. The morning person wasn't checking things. We found her and she just turned the machune off instead of fixing the problem. Most of the food was cold. We went up to our room and the elevator stopped on the second floor to let housekeeping off. There was a beer can laying on the floor as she got off the elevator. She looked at it and kept on walking. Very disappointed.
Stayed 3 nights in Oct 2025

10/10 Excellent

Galen, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

FEDOR P, Tacoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice , good breakfast,
Stayed 2 nights in Oct 2025

10/10 Excellent

anngie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Quiet hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Justin, Cottage Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, you het the holiday Inn quality, good staff, very clean and white linens and towel. No air freshener which is a plus for thise with allergies like me. Yhw room smells clean. What more can I ask for.
Stayed 1 night in Oct 2025

6/10 Okay

Judy

Liked: Staff & service
We stayed overnight to see sites in the area. I would not choose to stay here multiple nights. The floor in the entryway to our room was sticky and we cleaned it ourselves. The air conditioner / heater was extremely loud - to the point that it kept us awake during the night. Staff was pleasant and the breakfast offered options. The area was not comfortable for walking around.
Stayed 1 night in Oct 2025

4/10 Poor

Tracy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room was clean. The guy that checked us in was excellent! Went to breakfast and the breakfast was terrible. They had scrambled eggs with no flavor. No, omelet like on the website shows.The sausage was disgusting and the woman at the front desk appeared to be sleeping.
Stayed 1 night in Oct 2025

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with our stay. The staff was very friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for an overnight stay! Room was clean & bed very comfortable! Thanks
Stayed 1 night in Oct 2025

10/10 Excellent

JOYCE, Colonial Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed. Great shower.
Stayed 1 night in Oct 2025

10/10 Excellent

Sheryl Jarvis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Sep 2025