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Holiday Inn Portland West - Hillsboro by IHG

3.0 star property

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Photo gallery for Holiday Inn Portland West - Hillsboro by IHG

Exterior
Exterior
Terrace/patio
Point of interest
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
2575 NW Aloclek Dr, Hillsboro, OR, 97124
  • Place, Streets of Tanasbourne Mall
    ‪17 min walk‬
  • Place, Westside Medical Center
    ‪18 min walk‬
  • Place, Hillsboro Stadium
    ‪4 min drive‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Accessible (Accessible Tub)

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(49 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(32 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(36 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Portland West - Hillsboro by IHG

This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Portland West - Hillsboro by IHG offers 110 air-conditioned accommodations with a safe and coffee/tea makers. Premium cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Hillsboro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Portland West - Hillsboro by IHG. During your stay, you'll be within walking distance of Streets of Tanasbourne Mall. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Streets of Tanasbourne Mall and a few minutes from Westside Medical Center
Holiday Inn Portland West - Hillsboro by IHG offers its guests an indoor pool, a hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 1389 square feet (129 square metres) and includes conference space. A terrace, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Holiday Inn Portland West - Hillsboro by IHG. Parking is available for a fee.

This 3-star Hillsboro hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.
Holiday Inn Portland West - Hillsboro by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 10 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends; USD 8.95 to 17.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,389 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8.95 to 17.50 for adults and USD 0 to 0 for children
  • Self-parking fee: USD 10.00 per night (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Portland West Hillsboro Hotel
Holiday Inn Portland West Hillsboro
Holiday Inn Express Portland West/Hillsboro Hotel Hillsboro
Holiday Inn Hillsboro
Holiday Inn Express Hillsboro
Hillsboro Holiday Inn
Portland West Hillsboro By Ihg
Holiday Inn Portland West Hillsboro
Holiday Inn Portland West Hillsboro an IHG Hotel
Holiday Inn Portland West - Hillsboro by IHG Hotel
Holiday Inn Portland West - Hillsboro by IHG Hillsboro
Holiday Inn Portland West - Hillsboro by IHG Hotel Hillsboro

Holiday Inn Portland West - Hillsboro by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 614 out of 1013 reviews
Rating 8 - Good. 222 out of 1013 reviews
Rating 6 - Okay. 88 out of 1013 reviews
Rating 4 - Poor. 37 out of 1013 reviews
Rating 2 - Terrible. 52 out of 1013 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Natassja

Stayed 1 night in Dec 2025

10/10 Excellent

Cassandra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The service was incredible, from the greeting to the goodbye. We were disappointed about the pool and spa being closed. The breakfast made up for the pool, the service from Jess I think was her name was next level. The food was fresh and great, as a Chef I was pleasantly surprised and fulfilled . Extremely happy with our stay.
Stayed 1 night in Dec 2025

2/10 Terrible

Heather

Disliked: Amenities
The entire reason (& I do mean entire) we booked this hotel was for the pool and spa. When we arrived we were informed that NEITHER were operational for the length of our stay. Needless to say… Because we booked through Expedia, cancelling & trying to get a refund would have been extremely time consuming who knows what other hotels around would have worked on such short notice. I full heartedly believe that if these large amenities are down, guests should be notified well in advance. Poor experience.
Stayed 1 night in Nov 2025

8/10 Good

Ursula

Liked: Cleanliness, property conditions & facilities
Classy hitel, rooms are lovely. I just did not like thwir billing oractice of authorizing my debit card every day. I stead they should have hust taken full payment and let me know if i owed them for additional charges at check-out. I was deeply offended and i do not believe this is normal. No other hotel has ever treated me in this manner. They apologized and gave me a $50 discout, but it doesnt change how i feel, like i was being judged and discriminated against. Why i can onky guess, maybe my skin color? They thought i was going to leave without paying my bill? I dont know.
Stayed 4 nights in Nov 2025

10/10 Excellent

Pearl

Stayed 1 night in Nov 2025

10/10 Excellent

Gaurav, Redmond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable!
Stayed 1 night in Nov 2025

6/10 Okay

Vinoth

Pool and hot tub not working.
Stayed 2 nights in Nov 2025

6/10 Okay

william

Liked: Property conditions & facilities
Disliked: Amenities
Staff and room were fine. Pool was closed and I specifically chose this hotel for that purpose. Grandkids nd I found other things to do.
Stayed 4 nights in Nov 2025

2/10 Terrible

Kori

Travelled with family
Disliked: Amenities
Worst experience ever they charged me on my debit card $896 when the total was $353 tying up my funds for who knows how long. No mabager avail to talk to the pool working again which was the whole point of booking this hotel when there are many options asked for a receipt still has not been emailed
Stayed 3 nights in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

10/10 Excellent

Jody M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 20 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The front desk person was so helpful and kind. She really made my stay excellent!
Stayed 3 nights in Nov 2025

10/10 Excellent

Tong

Stayed 1 night in Nov 2025

10/10 Excellent

Renee N.

Stayed 1 night in Nov 2025

10/10 Excellent

Krista

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent, it’s immaculate. The linens and bathroom products are wonderful.. the pool and spa are clean and comfortable! Not too much chlorine but enough to make you feel like you’re OK. Staff was pleasant and kind. I was not aware of the $10 parking fee. Expedia said that all fees are are shown no surprises. Well surprise. At the front desk said she talked to a manager about it… the property is in such good shape and everything is excellent. I think it rubs us all wrong. These surprise charges, but I know what they do it… thank you Donald Trump economy is tanking. Great jobs to the staff in Hillsborough and management.
Stayed 1 night in Nov 2025

10/10 Excellent

Sean

Very clean room and very friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The bed was comfortable and the girl at the check in desk, Grace, was very friendly and helpful.
Stayed 2 nights in Nov 2025

8/10 Good

Celestia

Stayed 4 nights in Nov 2025

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2025

2/10 Terrible

Roxanna

Travelled with family and small children
Disliked: Cleanliness
The room was extremely dirty, and my children even found someone’s dirty underwear. When we notified the staff, they acted as if this was normal and responded with a poor attitude. This was completely unacceptable and made us very uncomfortable. This will be the last time I stay at this location
Stayed 2 nights in Nov 2025

10/10 Excellent

Jodee

Stayed 4 nights in Nov 2025

8/10 Good

Anthony, Snohomish

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean area, clean property, and accessible to everything I needed to get to
Stayed 1 night in Aug 2025

10/10 Excellent

Yvonne

Staff was very friendly and helpful. Quiet room which I needed. Love it.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rosemary

Stayed 2 nights in Nov 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 2 nights in Nov 2024