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Portland Regency Hotel & Spa

Property class: 3.5

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Photo gallery for Portland Regency Hotel & Spa

A balcony with a table and chairs, overlooking a street with buildings and parked cars.
Creator video - submitted by IC
A restaurant with a brick fireplace, white chairs, and tables set for dining.
A bar area with wooden paneling, a bar counter, and seating including a sofa and chairs.
A hot tub area with a tiled floor, a wooden bench, a potted plant, and towels on a rack.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
20 Milk Street, Portland, ME, 04101
  • Place, Merrill Auditorium
    ‪5 min walk‬
  • Place, Cross Insurance Arena
    ‪7 min walk‬
  • Place, State Theatre
    ‪13 min walk‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, a TV, and a window with curtains.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(318 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with two beds, a desk, a chair, a TV, and a view of the outdoors.

Deluxe Double Room

9.0 out of 10
Wonderful
(121 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed (with Deck)

A hotel room with a bed, a desk, a TV, a balcony with a chair, and a dining table.

Superior Room, 1 King Bed (with Deck)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Portland Regency Hotel & Spa

This smoke-free hotel features a full-service spa, a restaurant and 2 bars/lounges. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness centre, a sauna and a hot tub are on-site. Housekeeping is available on request.
Portland Regency Hotel & Spa offers 95 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished. 37-inch LCD televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub, a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

The shopping around Portland Regency Hotel & Spa gets high marks from our customers. During your stay, you're just a quick walk from Cross Insurance Arena. Features include free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to hot stone massages, body treatments or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • Just a 1-minute drive from Cross Insurance Arena and 5 minutes from Thompson's Point
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Portland Regency Hotel & Spa offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 6000 square feet (557 square metres) and includes conference space. A fitness centre, spa services, and a vending machine are also featured at the historic Portland Regency Hotel & Spa. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. For a fee, parking is available.

This 3.5-star Portland hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to 1:00 PM.
Eighteen95 – This restaurant serves breakfast and brunch. Open daily.
Armory Lounge – This bar serves lunch, dinner and light fare. Happy hour is offered. Open daily.
Ironside Whiskey Bar – This bar specialises in American cuisine. Open selected days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle
  • Secured, uncovered valet parking on site (USD 40 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 13 to 35 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Armory Lounge
  • Eighteen95
  • Ironside Whiskey Bar

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Garden
  • On the bay

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 50.00
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 13 to 35 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night (maximum USD 200.00 per stay) plus a one-off USD 50.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Portland Regency
Portland Regency Hotel
Regency Hotel Portland
Regency Portland
Portland Regency Hotel & Spa Maine
Regency Hotel
Portland Regency & Portland
Portland Regency Hotel & Spa Hotel
Portland Regency Hotel & Spa Portland
Portland Regency Hotel & Spa Hotel Portland

Portland Regency Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1321 out of 1728 reviews
Rating 8 - Good. 258 out of 1728 reviews
Rating 6 - Okay. 105 out of 1728 reviews
Rating 4 - Poor. 31 out of 1728 reviews
Rating 2 - Terrible. 13 out of 1728 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of the historic district.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful stay at the Regency!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and excellent valet service. Room was very clean and the location is perfect
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel...I highly recommend to anyone!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bar and restaurant great area near the water
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location & great service throughout.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and historic charm!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a wonderful staff. Also, in a prime location that allowed us to walk to everything we did.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
nice rooms,great location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Alaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, clean rooms
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a short visit but stopped at the tavern twice for a quick bite and a cocktail and the servers were fabulous, as always and the food excellent! Ate in the courtyard and that was lovely as well... Clean, attentive staff, very comfortable bed...can't wait for our next visit!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was amazing. Very friendly staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Friendly staff, would stay here again
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Spa. Great location. Comfortable place to relax and visit Portland.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great at the Armory. Staff was helpful & we enjoyed morning coffee in the lounge by the fire. Hotel is conveniently located near shops, restaurants, waterfront & attractions!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the history and charm it has set in the middle of town close to great eats and fun shopping.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel, super clean, comfortable/cozy rooms and friendly staff. The shuttle to/from the airport was an added bonus and appreciated all the great recommendations from the driver. Would absolutely stay here again!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Portland Regency Inn and Spa is an amazing place to stay. It is centrally located in the Old Port area of Portland. The staff and amenities were incredible. Next time we visit Portland we will definitely stay again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Vesselin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, located in the center of Portland. Will stay there again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An interesting historical building with quite a lot of charm. Enjoyed bourbon and rye tasting in the very comfortable lounge.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fancy place. Excellent whiskey bar, and a great location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spa, amazing dining
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great restaurants & spa
Stayed 2 nights in Feb 2026