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Charm Palace

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Hallway
Panoramic Apartment, 1 King Bed, Garden View | Living area | 30-cm flat-screen TV with satellite channels, TV
Design Studio, 1 Queen Bed with Sofa bed | Individually decorated, individually furnished, desk, iron/ironing board
Front of property
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Breakfast available

Explore the area

View in a map
Rua Fernandes Tomás, 215, Porto, 4000-215
  • Place, Bolhao Market
    ‪7 min walk‬
  • Place, Avenida dos Aliados
    ‪11 min walk‬
  • Place, Porto City Hall
    ‪13 min walk‬
  • Airport, Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪17 min drive‬

Room options

View all photos for Suite (Grey)

Suite (Grey) | Individually decorated, individually furnished, desk, iron/ironing board

Suite (Grey)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite (Azul)

Suite (Azul) | Bathroom | Hair dryer, bidet, towels, soap

Suite (Azul)

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Amarela)

Suite (Amarela) | Individually decorated, individually furnished, desk, iron/ironing board

Suite (Amarela)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Verde)

Suite (Verde) | Individually decorated, individually furnished, desk, iron/ironing board

Suite (Verde)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Black)

Suite (Black) | Individually decorated, individually furnished, desk, iron/ironing board

Suite (Black)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Design Studio, 1 Queen Bed with Sofa bed

Design Studio, 1 Queen Bed with Sofa bed | Individually decorated, individually furnished, desk, iron/ironing board

Design Studio, 1 Queen Bed with Sofa bed

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Design Studio, 1 Queen Bed

Design Studio, 1 Queen Bed | Individually decorated, individually furnished, desk, iron/ironing board

Design Studio, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (Emerald)

Apartment, 2 Bedrooms (Emerald) | Individually decorated, individually furnished, desk, iron/ironing board

Apartment, 2 Bedrooms (Emerald)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Panoramic Apartment, 1 King Bed, Garden View

Panoramic Apartment, 1 King Bed, Garden View | Terrace/patio

Panoramic Apartment, 1 King Bed, Garden View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Charm Palace

A library, express check-out and tour/ticket assistance are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a garden and multilingual staff assistance.
Charm Palace offers 9 accommodations with complimentary bottles of water and a hairdryer. This individually decorated and furnished accommodation includes desks. 30-cm flat-screen televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access.
Our customers tell us that they can't get enough of the helpful staff at Charm Palace. During your stay, you're just a quick walk from Bolhao Market. Features include free WiFi in public areas, plus breakfast (surcharge) and a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include multilingual staff, a terrace and library
  • Just a 5-minute walk from Chapel of Souls and 6 minutes on foot from Bolhao Market
  • Airport shuttle service available for a fee
As a guest of Charm Palace, you'll find a library, a terrace, and multilingual staff. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Charm Palace also features tour/ticket assistance, a garden, and express check-out.

This Porto guest house is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 12 per night)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15 per person

Things to do

  • Art gallery
  • Library
  • Private wine tours

Conveniences

  • Guidebooks

Guest services

  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-cm flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee: EUR 30.00 for check-in between 6:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 5:30 PM on Sunday must contact this property in advance.

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15.00 per person
  • Airport shuttle fee: EUR 35.00 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: EUR 12 per night(1640 ft away; open 24 hours)
  • Late check-in fee: EUR 30.00 for check-in between 6:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charm Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
Property Registration Number 150576/AL, 150574/AL, 30866/AL, 106148/AL

Property is also known as

Charm Palace Guesthouse Porto
Charm Palace Guesthouse
Charm Palace Porto
Palácio Fenizia
Charm Palace Porto
Charm Palace Guesthouse
Charm Palace Guesthouse Porto

Charm Palace Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 90 out of 114 reviews
Rating 8 - Good. 17 out of 114 reviews
Rating 6 - Okay. 3 out of 114 reviews
Rating 4 - Poor. 1 out of 114 reviews
Rating 2 - Terrible. 3 out of 114 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

LU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location easy access to everywhere, beautiful room and nice staff.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Nino

Liked: Cleanliness, staff & service
It was very nice apartment. I am satisfied with the quality.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Muhammad Zulhilmi

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place! I had a really enjoyable time at Porto because of the accommodation, near to attractions and it was easy to locate. Staff was also friendly.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities
The room and hotel overall was perfect. Only a short walk to the heart of Porto, staff were so lovely and friendly. They literally couldn’t help enough. Room itself was spotless with the bedding and towels being immaculate and so fresh smelling. The WhatsApp they use for any request you may have is brilliant, staff answer very promptly whether that be some advice on the area to fresh towels in the room. Perfect place for a city break, we will be returning on our next trip to Porto
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rare find. Very cosy place for relaxing holiday in Porto.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Laurens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely studio appartment. Autonomius checkin well prepared. Nice staff and great stay.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Kun Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was excellent - very friendly and helpful. Went above and beyond to make us feel comfortable!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

That historical hotel I always wanted stay in :)

Helpful friendly and beautiful with a fantastic location is how I would descibe this hotel experience. My advise would be to plan to bring in one meal to eat in the courtyard and have a relax in the upper sitting area.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful weekend in Porto

Loved this hotel, was in a good location, very clean, quiet and Bruno was a fabulous host with lots of tips and recommendations. Porto is fabulous and this hotel is located near a metro AND the amazing market...I went with a friend, 2 bedrooms, 2 bathrooms and a kitchen....whats not to love, modern and stylish
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Richard

Liked: Staff & service, amenities, property conditions & facilities
The room and property were beautiful. Bruno helped us with a late check-in and gave us some great recommendations for food and activities in Porto. Such a great host and he made our stay in Porto a wonderful one.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

The room was wonderful, spacious,and well appointed. The best part of the stay was Tatiana. She is an amazing hostess and a wealth of information about Porto.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Charm Palace. We stayed here two nights on a road trip through Spain/Portugal. We did book the "deluxe" room, which was more like a full apartment and was a nice relief after hotel rooms. The man that checked us in was really helpful.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming off the street was lovely, spacious, clean, and had a sense of old-style opulence, with the large room and bathroom reflecting this. The reception was exceptional and friendly prior to arriving and throughout our stay. On arrival, spending time telling us where to go and see, optimising certain attractions and where specialist restaurants are. We can highly recommend the stay.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Porto mini-break

We stayed 3 nights at Charm Palace. At check-in, Bruno took some time talking through some local restaurants and Porto more generally. And the room was fantastic!
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming

We enjoyed our 5 night stay, the property is located on the top end of the town and is a bit of a walk down to the river The bathroom was amazing We would stay at charm palace again
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Special little gem

This was the most beautiful property we have ever stayed at. The staff was so friendly and took the time to sell us all about Porto and gave us a walking map. The property is just as you see.. a palace. I took so many photos. You will love your stay in this quiet lovely place.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
This is a charming property which has a distinct style. Our room was spectacular and unusual. Helpful staff and nice breakfast. A lovely quiet garden at the rear. Close to the underground and city centee. Highly recommend
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Porto delight!

A beautiful guesthouse, located centrally but outside of all the action. We walked to all the sites north and south of the river. Our room was very comfortable, really spacious and very well equipped. Paid on street parking in front but a paid car park nearby and very good value. We paid €20 for 48 hours.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in with Bruno was excellent! So very welcoming and helpful. Also shared tips on places to eat in the area. You don’t get that kind of welcome at big name brands!
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Andriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Gray room. The room needed a bit of renovation, but other that than everything was excellent. Our room was very spacious and had a direct exit to the garden. The hotel is very quite, and in a walking distance to everything, the metro station is very close. From our point of view the offered breakfast is a bit overpriced, 15 euros per person. In the numerous nearby coffee shops we were having a dissent breakfast under 10 euros for both. I would highly recommend that place.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Britt Holst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

Such a nice experience. Charming. Special. Had the Suite Verde with a bath tub and aircon. Enjoyed it a lot. Could have stayed longer. And Bruno was so welcomming and helpful. Gave advise on restaurants which we tried out. They were really good. Thanks for making our stay so nice.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Shaney

Liked: Property conditions & facilities, room comfort

Would definitely stay again

We had a really lovely stay in the Grey room at charm palace , access to our own outside seating and then the communal garden which felt very relaxing after walking up lots of steps and hills all day , felt very safe and comfortable at charm palace , Was Greeted by Bruno who helped us with ideas of things to do and dinner reservations , only thing I would comment on was the bed was so hard it was like sleeping on the floor ! But after using blanket as extra padding under the sheet it was slightly more comfortable , toilet and shower room were lovely , high ceilings made it all feel very grand ! Would recommend to my friends and family as a great place to stay , local supermarkets nearby and we walked everywhere and had a very good stay in Porto
Stayed 3 nights in Apr 2024
Verified

8/10 Good

CARL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amenities close by. No parking, paid parking garage 10 minute walk away. Room was hot, no air, hard to leave windows open because of street and traffic noise.Bed just had a cold weather comforter, no sheet, so had to sleep without covers because of heat. Would still go back
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Jahanara

Liked: Cleanliness, staff & service, property conditions & facilities
Very old building, creaky with big rooms and big bathrooms, wooden floors. Property had character. Host was very accommodating & helpful. Parking is round the corner at 12 eur a day at a public multi-storey. Very very minor point, would recommend a rug or two or slippers as walking on bare unpolished wood with bare feet isn’t that comfortable. Quiet part of town but still 10-15 mins walk to the main areas. Would def stay here again, we enjoyed our two nights here. No kettle in the room but they are happy for you to use the one downstairs.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Bryce

Liked: Cleanliness, staff & service
It is a cute building. Unfortunately, there are a few drawbacks: very uncomfortable beds and no air conditioning. They should get mattress covers and mini splits. There was a WiFi issue during my stay, but they did come to fix it. I did not like that they entered my unit without permission while I slept late one morning to do the WiFi repairs.
Stayed 3 nights in May 2023