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Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

Property class: 5 and above
VIP Access

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Photo gallery for Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Creator video
Garden
Lobby sitting area
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Estrada Nacional 108, Porto, 4300-316
  • Place, Gardens of Nova Sintra
    ‪15 min walk‬
  • Place, Military Museum of Porto
    ‪2 min drive‬
  • Place, Porto Coliseum
    ‪4 min drive‬
  • Airport, Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room

10.0 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout curtains

Suite

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

9.8 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Executive Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room (Executive)

Superior Room (Executive) | Minibar, in-room safe, desk, blackout curtains

Superior Room (Executive)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room (Grand View)

Deluxe Room (Grand View) | View from room

Deluxe Room (Grand View)

7.6 out of 10
Good
(5 reviews)
  • River view
  • 43 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Room (Extra Bed)

Minibar, in-room safe, desk, blackout curtains

Classic Room (Extra Bed)

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room (Extra Bed)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Extra Bed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Balcony

Suite, Balcony | View from room

Suite, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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  • Breakfast included
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  • Free Wi-Fi
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includes taxes & fees
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About this property

Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

Along with a full-service spa, this smoke-free pousada has an indoor pool and an outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a restaurant, a bar/lounge and a sauna are on-site.
Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World offers 87 accommodations with minibars and a safe. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Porto pousada provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.
Guests can indulge in a pampering treatment at the pousada's full-service spa. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World. During your stay, you're just a quick walk from Duoro River. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 5-minute drive from Porto Historic Center and a few minutes from Bolhao Market
  • Free local-area and shopping centre shuttle service
Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this pousada measures 5780 square feet (537 square metres) and includes conference space. A sauna, a rooftop terrace, and spa services are also featured at the business-friendly Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World. An area shuttle within 3.5 kilometres and A shopping centre shuttle are free. Self parking is free.

This 5-star Porto pousada is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 11:00 AM.
Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3.5 kilometres
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5,780 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • In-room massages
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
Property Registration Number 932

We should mention

  • Reservations are needed for massage services. For reservations, contact the pousada before arrival using the contact information on the booking confirmation.

Property is also known as

Palacio Freixo
Pousada Palacio Freixo
Pousada Palacio Freixo Hotel
Pousada Palacio Freixo Hotel Porto
Pousada Porto Palacio Freixo
Pestana Palácio Freixo Pousada National Monument Hotel Porto
Pestana Palácio Freixo Pousada National Monument Porto

Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 670 out of 878 reviews
Rating 8 - Good. 156 out of 878 reviews
Rating 6 - Okay. 35 out of 878 reviews
Rating 4 - Poor. 8 out of 878 reviews
Rating 2 - Terrible. 9 out of 878 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Maria Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Rooms spotless staff courteous great breakfast
Stayed 6 nights in Sep 2025

10/10 Excellent

Adel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, great hotel environment and very good breakfast
Stayed 2 nights in Jan 2026

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love be able to stay in a Palace….a real pousada palace! Everything was exceptional!
Stayed 2 nights in Dec 2025

10/10 Excellent

stephen

Stayed 3 nights in Sep 2025

6/10 Okay

Ragavan

Disliked: Staff & service
Staff could be more pleasant and welcoming towards non white guests. It's obvious they behave differently towards non white individuals. The gentleman at the front didn't even bother to help me with bags or door when I was checking out and getting into a taxi.. didn't expect it from a Ronald owned hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, amenities
Rooms were spotless, beds were comfortable. Breakfasts were ample and absolutely wonderful. Bar and dining room were high quality. All the public spaces in the Palacio were beautiful and truly stand out. All staff could not have been nicer; they are wonderful m
Stayed 3 nights in Nov 2025

10/10 Excellent

Mario

I like everything
Stayed 2 nights in Oct 2025

8/10 Good

marjan mir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel , location is in a remote place .
Stayed 3 nights in Oct 2025

10/10 Excellent

Wan-Yee

Stayed 3 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Treat yourself to a palace stay!!

Wow!!! This old Palace turned hotel is amazing!!! The service was above first class in all areas. Property was lovely. Breakfast was huge and delicious. We did order a late afternoon meal at the bar area because the restaurant didn’t open til 7:30. we ordered hamburger with fries but it came with chips and we ordered the salad with out chicken. They sent to chicken which was very dry. Loved to walk along the water. We took a 1/2 day private tour of Porto highlights which was excellent
View from the water.
The rooms are actually in the old factory brick building to the right.
Outdoor sitting area by the river
Be sure to wander around at night.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this very beautiful and elegant hotel. Only area of minor discontent was darkness of the room and being on the first floor proximity to outside (literally 1 foot away,) so had to keep curtains drawn for any semblance of privacy.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay at Pestana Palacio do Freixo

Our stay at this beautiful and historic hotel was nothing short of exceptional. From the moment we arrived, the service was warm, attentive, and genuinely welcoming. We were delighted to receive a complimentary room upgrade, which made our experience even more special. The room itself was elegant, comfortable, and filled with thoughtful touches that showcased both charm and modern comfort. The food was outstanding—each meal felt carefully prepared and full of flavor, making dining here a true highlight. The amenities throughout the hotel were equally impressive, striking a perfect balance between history and luxury. Every detail, from the décor to the overall atmosphere, added to the sense of staying somewhere truly unique. We left feeling relaxed, cared for, and already planning a return. Highly recommend to anyone looking for a memorable and luxurious experience in a historic setting.
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is stunning the staff are very accommodating. Close enough to the old town by taxi that makes this a great place to relax and still be able to get into town and enjoy the sites.
Stayed 3 nights in Sep 2025

10/10 Excellent

Anthony, Beach Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Fumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, friendly staff, beautiful grounds
Stayed 5 nights in Aug 2025

10/10 Excellent

Ksenia

Stayed 2 nights in Aug 2025

6/10 Okay

Monika

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Small gym. Breakfast just ok
Stayed 2 nights in Aug 2025

10/10 Excellent

Najeeb

Stayed 2 nights in Aug 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an attractive hotel a reasonable distance from central Porto. We liked it for the pool area which was quite beautiful and relaxing with a view over the river and one of the bridges. The Luis bridge/old town is a good 45 minute walk away but a fairly easy and cheap Uber (4-7 euro usually). There is not a huge amount immediately nearby but there is a nice riverside walk leading to a few cafe/bars and a good pizzeria. The staff were very good and helpful. Room size was decent in a superior double with room for an extra rollout bed for our child and still space to move about and sit on the sofa. Our 4th floor room had a lovely river view. Breakfast could be very overcrowded at times which was the only real negative.
Stayed 10 nights in Aug 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, we had a great time
Stayed 2 nights in Aug 2025

10/10 Excellent

BILLY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing location with luxe rooms, super comfortable bedding, delectable breakfast and comfortable modern amenities set in historical architecture. Would stay here again. The staff were helpful, unpretentious and friendly with a palpable sense of Porto pride!
Stayed 1 night in Aug 2025