Hilton Garden Inn Portsmouth Downtown

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Portsmouth Downtown

Exterior
Indoor pool
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
100 High St, Portsmouth, NH, 03801
  • Place, Market Square
    ‪1 min walk‬
  • Place, The Music Hall
    ‪3 min walk‬
  • Place, Strawbery Banke Museum
    ‪7 min walk‬
  • Airport, Portsmouth, NH (PSM-Portsmouth Intl.)
    ‪11 min drive‬

Room options

Suite, 1 King Bed (Mini Fridge/Microwave)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mini Fridge/Microwave)

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Room Accessible Hearing Impaired/Roll-in Shower (Mini Fridge/Microwave)

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible

7.8 out of 10
Good
(9 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Queen Room

  • Sleeps 4

King Room

  • Sleeps 4

King Room - Disability Access

  • Sleeps 4

King Room With Sofa Bed

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 4

Queen Room

  • Sleeps 4

Queen Room with Two Queen Beds - Hearing Accessible

  • Sleeps 4

Mobility Accessible One Bedroom King Suite With Tub

  • Sleeps 4

Mobility/Hearing Accessible King Room With Tub

  • Sleeps 4

Mobility/Hearing Accessible King Room With Roll In Shower

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Room With Tub

  • Sleeps 4

Mobility/Hearing Acc Two Queen Room With Roll In Shower

  • Sleeps 4

Room, 1 King Bed (Mini Fridge/Microwave)

8.4 out of 10
Very good
(35 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mini Fridge/Microwave)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Mini Fridge/Microwave)

8.8 out of 10
Excellent
(81 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Drinks-Snacks, Mini Fridge/Microwave)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

1 Bdrm 1 King Bed Sofabed Fridge/Microwave

  • Sleeps 4

2 Queen Beds Fridge/Microwave

  • Sleeps 4

2 Queen Bed Corner Fridge/Microwave

  • Sleeps 4

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About this property

Hilton Garden Inn Portsmouth Downtown

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking. Bathrooms are shared.
Hilton Garden Inn Portsmouth Downtown offers 131 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Guests have access to shared bathrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Portsmouth Downtown. During your stay, you're just a quick walk from Moffatt-Ladd House. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Market Square and 9 minutes by car from Water Country
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1496 square feet (139 square metres) and includes conference space. A fitness centre, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Portsmouth Downtown. Parking is available for a fee.

This 3-star Portsmouth hotel is smoke free.

The Great American Grill – This restaurant serves breakfast and dinner.
The Pavilion Lounge – This bar only serves dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Great American Grill
  • The Pavilion Lounge

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,496 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Portsmouth/Downtown
Hilton Garden Inn Portsmouth/Downtown
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth
Hilton Portsmouth
Portsmouth Hilton Garden Inn
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Portsmouth Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Garden Inn Portsmouth Downtown Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth

Hilton Garden Inn Portsmouth Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 164 out of 304 reviews
Rating 8 - Good. 73 out of 304 reviews
Rating 6 - Okay. 47 out of 304 reviews
Rating 4 - Poor. 12 out of 304 reviews
Rating 2 - Terrible. 8 out of 304 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

LAURIE

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pleasant, friendly staff. It was unfortunate and disappointing that the restaurant for breakfast wasn't operating. I choose hotel stays based on breakfast being available.
Stayed 1 night in Jan 2026

8/10 Good

William, Weymouth

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great location.
Stayed 1 night in Jan 2026

6/10 Okay

Kerryann

Stayed 1 night in Dec 2025

8/10 Good

Heather

Liked: Property conditions & facilities
Front desk was helpful. Found it awful that the water bottles in the room were free to members and a charge for others, tacky. It's a water bottle . If you need to do it that way, give it to the members at the front desk at check in.
Stayed 1 night in Jan 2026

6/10 Okay

Lauren

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Could be cleaner
Stayed 1 night in Jan 2026

2/10 Terrible

Steven, Dover

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel advertised several amenities that were simply not true. We were told the jacuzzi was open from 6:00 a.m. to 11:00 p.m., but it was closed at 10:00 p.m. They also claimed to have a bar, but it was not open as advertised and is apparently only open Monday through Friday, not on Sundays. Breakfast was also advertised, but there was no breakfast available on Sundays or Mondays. None of this information was clearly disclosed beforehand. The jacuzzi itself was another serious issue. It was visibly dirty and appeared to have excessive chlorine. After using it, we developed skin rashes all over our bodies, which raises major concerns about cleanliness and health standards. On top of that, after connecting to the hotel’s front desk Wi-Fi, our phone was compromised, which is extremely alarming. Guests should be able to trust that the Wi-Fi provided by a hotel is safe and secure. Overall, the services and amenities advertised by this property were misleading, and the experience was unsafe, uncomfortable, and far from what was promised. This was not just poor service — it felt dishonest and unacceptable. I would not recommend staying here.
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

6/10 Okay

Adrienne

Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was really clean. The only negative are the chairs in the rooms are hard as a rock and not comfortable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nicole

Stayed 1 night in Jan 2026

8/10 Good

Brian

Stayed 1 night in Jan 2026

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

4/10 Poor

Erin, Reading

Travelled with family and small children
My rooms shades did not move, they would not cover the window at all so last night my three kids couldn’t sleep because of all the lights and we were woken up by the light at the crack of dawn. I want a partial refund of my stay. Called maintenance at 10pm and he couldn’t fix it. He seemed very confused.
Stayed 1 night in Jan 2026

6/10 Okay

Lynn

Travelled with partner
Liked: Amenities, property conditions & facilities
No tissues and we found last guest's hair clip on the floor under the desk.
Stayed 1 night in Jan 2026

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was a pipe banging noise all night. We never slept. It was very annoying.
Stayed 1 night in Dec 2025

10/10 Excellent

Karla

Stayed 1 night in Dec 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Cleanliness! Wonderful town. Staff were outstanding at the front desk very helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't have breakfast..but was greeted and offered. The bartender was amazing..we sat at a small table with our dog. She was so attentive to us with a full front bar. Even bringing our dog a treat! Of course she asked first.
Stayed 2 nights in Dec 2025

10/10 Excellent

Judith

Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Clean room, friendly, helpful staff at the front deak
Stayed 1 night in Dec 2025

4/10 Poor

Christopher

Travelled with partner
Disliked: Amenities
Rooms don’t get cleaned had to pay for parking was not worth it
Stayed 2 nights in Dec 2025

10/10 Excellent

Owen

Stayed 1 night in Dec 2025

4/10 Poor

Christophe

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Old bathroom! The water pressure and the température of the shower was not good
Stayed 1 night in Dec 2025

8/10 Good

kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Outside the front door were large planters with dead summer flowers. Horrible first impression. Christmas decor inside was cheesy, tired and would have been better throwing the pitiful Christmas tree away. Pride in appearence is critical to image.
Stayed 2 nights in Dec 2025

10/10 Excellent

Paulo, Mamaroneck

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Dec 2025