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Holiday Inn Portsmouth by IHG

4.0 star property

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Photo gallery for Holiday Inn Portsmouth by IHG

Fitness facility
Exterior
Premium bedding, desk, blackout curtains, iron/ironing board
Bar (on property)
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

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Pembroke Road, Portsmouth, England, PO1 2TA
  • Place, Gunwharf Quays
    ‪11 min walk‬
  • Place, Portsmouth Historic Dockyard
    ‪3 min drive‬
  • Place, Portsmouth International Port
    ‪5 min drive‬
  • Airport, Southampton (SOU)
    ‪28 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(19 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room

7.8 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Premium Room

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room

  • 19 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

8.2 out of 10
Very good
(27 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

7.4 out of 10
Good
(73 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, Sea View

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Sea View (Minifridge)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Sea View (Minifridge)

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Sea View (Minifridge)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Sea View (Minifridge)

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Sea View

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Parking available
4.3 out of 5, Excellent, 1,009 reviews
The price is CHF 82
includes taxes & fees
9 Nov - 10 Nov
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

About this property

Holiday Inn Portsmouth by IHG

Hotel with a full-service spa, near Gunwharf Quays
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Holiday Inn Portsmouth by IHG offers 166 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages and sports massages.
Holiday Inn Portsmouth by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Clarence Pier. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with hot stone massages at the spa
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • 13 minutes by foot from Gunwharf Quays and a 5-minute drive from Portsmouth International Port
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Portsmouth by IHG offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 9 meeting rooms. Event space at this hotel measures 4919 square feet (457 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the business-friendly Holiday Inn Portsmouth by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Portsmouth hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
On-site venue – This restaurant specialises in Fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,919 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth Holiday Inn
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth Hotel
Holiday Inn Portsmouth Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth By Ihg Portsmouth
Holiday Inn Portsmouth by IHG Hotel
Holiday Inn Portsmouth an IHG Hotel
Holiday Inn Portsmouth by IHG Portsmouth
Holiday Inn Portsmouth by IHG Hotel Portsmouth

Holiday Inn Portsmouth by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 387 out of 1011 reviews
Rating 8 - Good. 371 out of 1011 reviews
Rating 6 - Okay. 154 out of 1011 reviews
Rating 4 - Poor. 51 out of 1011 reviews
Rating 2 - Terrible. 48 out of 1011 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Daniel, SINGAPORE

Travelled with family
Liked: Cleanliness, amenities
Well located property near to the pier. We stayed during a very hot weather period, disappointingly the a/c in the room was out of order, a fan was provided but it was insufficient to cool the room. Also no fridge in the room
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Room was clean and quiet. Stuff were friendly breakfast was great with lots of selection to choose. Air conditioning system in the room was not working or controlled by central try to adjust the thermostat but no response
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay again

Good stay, helpful staff well located hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 1 night in Jul 2025

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness

Improved from my last visit!

The staff have improved customer service skills. Some made you feel very welcome and were polite and helpful. Others still need training. I had no hot water on one day and I was offered some refund which I was shocked but very pleased about. I honestly didn’t think anyone would have cared! The customer service has improved greatly. This all makes a difference to your stay!! I will be booking here again this year. Ps I am waiting on a refund from hotel.com. I hoping to receive this soon.
Stayed 3 nights in Jun 2025

8/10 Good

Patricia

Liked: Staff & service
Great location, friendly staff, good breakfast
Stayed 1 night in Jul 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, room comfort
Staff friendly breakfast lovely great location
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Hi room was clean, service was very slow at dinner tine, dishes were very dirty had to ask for disposable dishes to have our breakfast.
Stayed 1 night in Jun 2025

2/10 Terrible

Wayne

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Awful

Awful. Absolutely awful- put into a room at the back of the hotel overlooking a car park! Baking hot - air conditioner broken (hotel was aware) tv broken - my stay was so bad the hotel refunded me on check out!
Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Sara

Business traveller
Disliked: Staff & service, property conditions & facilities

Below average

I will start this by saying that I have worked for many years in hotels, so I do understand the dynamics of what goes on behind the curtain. the check in was quick and pleasant, and perhaps that was about it for pleasantness. We got into our room where the window can only open about 2 inches (I am sure no one can jump out of a window if it’s 3 to 4 inches) on a very hot day and of course AC was not working. Went to reception and of course there is an engineer on site (on a Saturday afternoon at 5pm, sure) but they’re not sure they’re going to fix the issue (yeah right) - maybe next time stop lying to your customers, because anyone can smell lie. Then we showered, left the AC on as something was coming out of it so we thought “better some than nothing” and went out for dinner. Came back to a room that stank of mould, so heavy that it made us both cough as we walked in. My boyfriend is asthmatic so we couldn’t stay in the room. They changed our room, not before saying the usual “we are fully booked, we don’t think we can” but then a room was there… going to our second room, the smell of mould in the corridor was horrendous and I was worried the same thing was going to happen in the room, but we were surprised to smell a clean, albeit stuffy, air in the room. The bed was comfortable, but the mattress cover sheet was only covering 3/4 of the bed, and the carpet seemed to have been eaten by some bug by the bathrooms and in some of the corners of the room. Not good.
Stayed 1 night in Jun 2025

8/10 Good

Dovile

Travelled with partner
It was a nice hotel for a 1 nights stay. Booked it because it had a pool and a hot tub but could not get into the pool in the morning as it was full of kids.
Stayed 1 night in Jun 2025

10/10 Excellent

Craig

Stayed 1 night in Jun 2025

6/10 Okay

Wendy, Surrey

Travelled with family
Liked: Cleanliness
Close to but away from the busy centre. Parking was available only because we came early from Surrey as we had plans throughout the day.. the carpark was full later on in the day when we returned to check into our room. Lack of staff, so it took ages for check in.A dirty bathroom room, broken/no hook behind bathroom door, dirty shower tray, yellow towels, toilet didn’t flush properly and then the button got stuck. Very noisy slamming doors above us late at night and early hrs, so the rooms were not soundproof at all. The entrance to the reception smelt too strong of chlorine coming from the pool area. Not pleasant at all, so we didn’t get to go in the pool. I’m glad we did not arrive Sunday as there would have been no parking with the organisers of a charity.
Stayed 1 night in Jun 2025

8/10 Good

May

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff very friendly and helpful. The hotel in general needs updating. Swimming pool needs updating and repairs. Reception/seating area, sofas very dirty, heavy stain marks on sofas and chairs, need deep clean. Otherwise its location is excellent. Also meals like dinner or lunches, nice to have a discount if you stay in the hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for a night

Restaurant shut early so had to order via bar. 90% of draught beers were not working. Food good, room needs some updating
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Steven

Stayed 1 night in Jun 2025

10/10 Excellent

caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hôtel

Nice and clean room. Great location to visit the old town and clarence pier. Good restaurants around the hôtel. The breakfast is ok. I slept very good
Stayed 1 night in Jun 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent restaurant.
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Mark

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
There was no air conditioning and no hot water.
Stayed 2 nights in Jun 2025

6/10 Okay

Brett

Disliked: Property conditions & facilities, room comfort
Air con not working in room. Very hot and uncomfortable stay
Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday inn

Fast efficient check in, good rates, friendly staff, excellent location, breakfast was very tasty
Stayed 1 night in Jun 2025