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Old Town Residence

3.5 star property

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Photo gallery for Old Town Residence

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Iron/ironing board, cots/infant beds, rollaway beds, free WiFi
Front of property
Exterior
Studio | Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
Jilska 4, 4, Prague, PRG, 11000
  • Place, Old Town Square
    ‪3 min walk‬
  • Place, Wenceslas Square
    ‪3 min walk‬
  • Place, Prague Astronomical Clock
    ‪5 min walk‬
  • Airport, Prague (PRG-Vaclav Havel)
    ‪18 min drive‬

Room options

View all photos for Condo, 3 Bedrooms

TV

Condo, 3 Bedrooms

  • 120 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 Double Bed OR 2 Single Beds

View all photos for Studio

TV

Studio

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

TV

Apartment, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Bed OR 2 Single Beds

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Old Town Residence

This apartment building features a snack bar/deli, concierge services and dry cleaning. Free wired Internet in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and ATM/banking services. Each apartment provides free WiFi and free wired Internet, a TV with satellite channels, and a kitchen with a fridge and a microwave. A sitting area, a coffee/tea maker and a hairdryer are among the other amenities available to guests. Housekeeping is not available.
Old Town Residence offers 16 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Accommodation at this 3.5-star apartment has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and bidets.

This Prague apartment provides complimentary wired and wireless Internet access. Televisions come with satellite channels.

During your stay at Old Town Residence, you're just a quick walk from Old Town Square. Free self-parking, free wired Internet and a snack bar/deli are available. This comfortable apartment building has 16 apartments over 2 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a sitting area and satellite TV
  • Free WiFi and wired Internet
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 4-minute walk from Old Town Square and 5 minutes on foot from Prague Astronomical Clock
  • Airport pick-up and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free wired Internet. A shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service are available for a fee. Old Town Residence also features multilingual staff, concierge services, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Prague apartment.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Offsite parking; discounts available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Cot: CZK 540 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • Snack bar/deli

Bedrooms

  • Rollaway/extra bed: CZK 15 per day

Bathroom

  • Bidet
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • TV with satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Suitability/Accessibility

  • Lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • No housekeeping service

Location highlights

  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 16 units
  • 2 floors

Policies

Check-in

Check-in time starts at 3 PM
Late check-in fee for check-in after 9 PM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Holeckova 13, Prague 5]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CZK 405 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CZK 15.0 per day.
  • Cots (infant beds) are available for CZK 540.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CZK 5000
  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CZK 750 per vehicle
  • Pet fee: CZK 405 per pet, per night
  • Late check-in fee for check-in after 9 PM
  • Crib (infant bed) fee: CZK 540.0 per stay
  • Rollaway bed fee: CZK 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Old Town Residence offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The check-in location differs from the property location. To check in, guests will need to go to Holeckova 13, Prague 5
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Old Town Residence
Old Town Residence Apartment
Old Town Residence Apartment Prague
Old Town Residence Prague

Old Town Residence Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 46 out of 231 reviews
Rating 8 - Good. 90 out of 231 reviews
Rating 6 - Okay. 55 out of 231 reviews
Rating 4 - Poor. 28 out of 231 reviews
Rating 2 - Terrible. 12 out of 231 reviews

7.4/10

Cleanliness

6.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
It was what I paid for. Clean, tidy, big enough for 4 easily probably more even though it was just me staying there. I would recommend to anyone who is looking to do the tourist thing instead of sitting around the apartment all day as there is so much to do and see in Prague
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent city centre location. 2min walk to the square. No air-conditioning or air circulation. Very uncomfortable with the 32°C heat. Windows opened but not practical due to lack of privacy and noise from basketball court. We made aware we would arrive for check-in in at 1100. We were then told the apartment will not be ready until 1500 so we returned at 1330 and was told it was ready. Communication could be better - staff could have emailed us to inform when the apartment would be ready. Overall, was a good experience.
Stayed 3 nights in Jun 2019

6/10 Okay

TravelingDude, City of Angeles, US

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property and check in office are over a mile from each other. If you book this place like I did while In Old Town Square and then walk to the location listed on Orbitz, you will then realize you now have to walk more than a mile To get the keys and return to the place. That was annoying. The apartment I was in had two heaters but only one worked. The unit was right across the entrance on the first floor so I could hear everyone speaking loudly coming and going and the main door slamming. Aside from that, the location is great. You get what you pay for as these unit are usually cheaper than the rest.
Stayed 1 night in Mar 2019

8/10 Good

David

Excellent location but loud.

Was really good location and close to everything. Was very loud late at night which made it impossible to sleep. Need earplugs.
Stayed 1 night in Sep 2018

8/10 Good

Martin

Liked: Cleanliness, room comfort

roomy apartment but needs holder for shower head

It is awkward that you have to go to a different location to pick up keys and checkin. We had no water for first few days but the morning after we rang in the problem we had a plumber out who resolved the situation. Great location and apartment was fine. Pity they did not have a shower holder as had to hold the shower head to wash. Apartment was good and roomy

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Apartment changed at last minute to somewhere less central than I booked which was a pain. A bit tatty. Laminate flooring coming adrift in places. Some lights didn't work. The promised "soaking tub" had no plug so I couldn't use it and the shower didn't work properly. Had all the faculties of an apartment - kettle, fridge, cooker, even a nice coffee machine but no tea or coffee provided and nowhere I could find to buy any. No toiletries except a small bar of soap. Was supposed to be a no smoking building but definitely smelled smoky both stale in the room and fresh in the corridors. Landing lights were on timers so was dark and a bit scary at night. I had to fumble around until I found the switch. Also full of noisy youngsters so not the most restful experience. Maybe my expectations were a bit high. On the plus side, the bed was comfy and the taxi pick up went well.
Stayed 2 nights in Nov 2017

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Paul, Aldershot

Liked: Staff & service, room comfort

Long weekend in Prague

Stayed in a one bedroom Old Town Apartment on Jilska. The location is excellent in the Old Town and you can easily walk to many of the attractions or travel by tram (200m away). The apartment is very large and there are 7 single beds, all in space up a tight spiral staircase. 2 beds in an open plan area and 5 in the bedroom. The apartment is a little tired decoration wise and not spotlessly clean, but would be ideal for groups travelling together and represents excellent value for money. The beds and pillows are very comfortable. Didn't make use of the kitchen /dining/lounge area, as we spent little time in the apartment other than sleeping. Would recommended as a great base to see Prague.
Stayed 3 nights in Oct 2017

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

4/10 Poor

Nery, Miami, FL

Liked: Cleanliness, room comfort
Disliked: Staff & service

Not for Families

My father and I stayed at this hotel, but we were not aware that it is mostly reserved by large groups to celebrate bachelor parties. The check-in is at a different location, so we didn't have much interaction with the staff. Luckily, I reserved in advance a private pickup at the train station, so Antonio (our driver) was very helpful, and he took us to the location to check in and then to the apartment. He also alert us that the apartments are mostly reserved by groups to celebrate bachelor parties. Unfortunately, we didn't feel safe, and the groups do not get multiple keys to the apartment, so one night there was someone knocking very hard the main door at 2am, and it was very loud, so we couldn't sleep much. We wouldn't recommend this hotel for families, but I guess it is ok for young people since it is very central and near to all the bars. Unfortunately, we didn't have a nice experience here. The apartment is comfortable but it gets very hot and loud as well. There are signs that no noise is allow after 10pm, but since there is not staff or front desk at the apartments then people do not follow this rule much.
Stayed 2 nights in Jun 2017

2/10 Terrible

Muneer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad experience!

The apartment i booked wasn't available anymore when i arrived so they gave me an apartment in another building and another location, 10 minutes walk from the location i was supposed to stay at. the new apartment was very bad by all means!

8/10 Good

Lynne & willie, glasgow, scotland

Liked: Cleanliness, staff & service, room comfort

Central, comfy and basic

We are just home from 4 nights stay here, the apartments are in the old town and we found them to be in a great position for sightseeing prague. Apartments are basic, but clean and lets face it you dont go on holiday to sit in apartment, apartment is for sleeping and showering. Prague is an amazing and vibrant city and we will return and we would stay in these apartments again. The only suggestion i would make is that the windows need upgraded, locks werent great and window glass is very thin

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central for sightseeing

Great location, very central and clean. Only issue was checking in at another location which was a hassle.

6/10 Okay

Eunhee

Liked: Staff & service, room comfort

4/10 Poor

ffran

Liked: Cleanliness, room comfort
Disliked: Staff & service

Read this before booking!

Arrival night was a nightmare. The address is difficult to find, in a courtyard off Jilske, accessible by walking through a restaurant. Then you find a dark, locked door with a note saying check-in at . . . ., another address that is several MILES from the hotel. They charge 20 euros to bring you a key. We took a taxi to pick up the key, which wasn't much cheaper. It is a nicely situated, relatively inexpensive space once you finally get in the door.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice spacious apartment. Nice and clean with friendly staff. Convenient to the sites.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment close to city center. Plenty of room for the 2 of us staying. Nice restaurant/bar down stairs with reasonable prices. Much more pleasurable then a single room hotel with was desirable to us. We will be back and spread the word! Thx.

8/10 Good

Yasmine, Tadcaster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No hotel reception

Firstly - perfect location and the apartment was generally clean and the bed was so comfortable! (However the shower hook was broken so you had to hold the shower and it was very cold and no pressure - paying almost £100 I think the shower should be fully functioning) We booked this hotel very late at night after having to leave the first place we'd booked however on arrival there was no sign for the apartments so we had to go ask in a close by pub who gave us an address so we had to go across town by taxi and ended up at another hotel (I guess they own the apartments) to be told that there's no record of our booking due to their emails being turned off after 10:30pm. The hotel staff were very patient and helpful and did help us but it was not a great start - don't advertise 24 hour reception when there is not even a reception there! It should be much clearer.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service

excellent location, only ok condition

Downsides: Nowhere on the booking it said we had to pick up the keys to the apartment in a different location, (hotel few miles away) so this made our arrival quite confusing and stressful. Condition of the flat was ok, but there was a very dirty sofa, socket taken apart, no warm water until I switched on a boiler (not quite obvious how to do it at first), peeling paint in a bathroom, main doors not possible to lock - just close shut, so this wasn't very safe. The location is excellent, as central as you can be, which means it is a bit noisy but it is understandable.

8/10 Good

Ken, USA

Liked: Cleanliness, property conditions & facilities, room comfort

AMAZING DEAL

Wow... what a great find. I only put 3 for service because this is a self sufficient apartment in the center of Prague. Be aware, you must go to the Red and Blue hotel on the other side of the river to check in and get the keys. We were totally OK with that. Once in the apartment, we loved it. Entrance is from the courtyard of a restaurant; strange but totally fine. Beautiful high ceilings, separate bathroom, separate shower, kitchen/dining/living area and large bedroom with 4 beds. We only wish we had found it sooner so we could have stayed more than just 1 night.

8/10 Good

Amy, Clarksville, TN

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Very hard to find and Noisy, but Nice

The hotel was very nice and in a wonderful location. It seemed pretty safe, although the town as a whole did not feel quite as safe. We enjoyed walking around the Old Town area. The problem is that it is very difficult to find and there is little parking available. You must pick up the key at one location and we asked the staff there about how to get to the apartment. The staff were friendly, but not very helpful regarding how to find the apartment. They showed us basically where it was on the map, but did not give very specific details, like that it is located in the courtyard of a restaurant/bar and that you must take your luggage through the middle of it and its patrons. This information is also not provide on the written information that is given to you at check-in. We ate at the restaurant in the courtyard and it was very good. One thing I found very funny is that quiet time is at 10 PM when the restaurant is open until 2 AM. Also, there was a lot of noise around the apartment and there is no AC, so sleeping was a little difficult. Finally, our apartment did not have a washer, despite it being shown in the online listing and on the listing information and was one of the big reasons for us picking this apartment over others that were similar. When we called to ask about it, the staff said that they would bring it in the morning, but they never did. The apartment was clean and comfortable and despite the few problems and noise, we enjoyed our stay there.

2/10 Terrible

dan, Kansas City Missouri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zero Stars - Don't waste your time with this place

Read all of this! We did not stay at this hotel, but beause I was charged for it anyway, they sent me the survey. Bottom line is the description of the hotel left out a "small detail" until AFTER you paid for it. You have to go across town to check in and pick up the key, then travel to the hotel to stay. This was not in the "fine print" part of the listing. It cost more to do that in cab fare than the cost of the nights stay. You only find this out after paying, which I found terribly misleading at 10:30 at night. The facility is over a bar and there is no sign. I had an online chat with Hotels.com and the "robot" at the other end had no sympathy and was obviously not listening and reading off a script. I was not offered any type of compromise for the deliberate misinformation and we stayed at another hotel up the street. I was charged full price, which I will be disputing with Visa.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this Hotel even if its offered for Free!!

I would not recommend this place to any family!!! Horrible experience overall. Avoid this at any cost. This is basically a standalone apartment with no hotel personnel on the premise - no reception desk. No one cleaned our room for 3 days! There is no elevator-- we had to carry our luggage 4 flights of steep stairs. There is a restaurant underneath and the noise level is horrible all night long. They would not accept credit cards that were not embossed. They wanted a $200 additional security deposit even after we paid the entire bill up front. The hotel owners are clear across town and very very rude and unhelpful.

6/10 Okay

Mohammad, Goettingen, Germany

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Great accessibility at Old Town Residence

My family and I stayed at Old Apartment for four nights. The place was big, clean, comfortable and had a very excellent access to city center and sights. There is an Albert market nearby which you can access by a five minute walk. The entrance to the apartment is behind a restaurant. For check-in, you have to go to other part of city (by taxi about 10 Euros, 300 CZK); they will also ask you to pay around 200 Euros for security deposit which was uncalled for. During your stay, if you ask anything as service from their office, they will charge you for sending the service (like new towels). Apparently, you have to prepare to see some stuff that you do not see elsewhere!

8/10 Good

robert, west brookfield

Liked: Staff & service, room comfort

prague

family visit to prague, excellent location