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Emerald Hotel Pristina, Kosovo

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Indoor spa tub
Lobby
Premium Double or Twin Room | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar
Indoor pool, outdoor pool, pool loungers
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Prishtine -Skopje Highway, Preoce, Kosovo, 10000
  • Place, Albi Mall
    ‪4 min drive‬
  • Place, Pristina Mall
    ‪5 min drive‬
  • Place, Mother Teresa Boulevard
    ‪8 min drive‬
  • Airport, Pristina (PRN-Pristina Intl.)
    ‪17 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Double or Twin Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Deluxe Suite

  • Garden view
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Premium Double or Twin Room

  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Deluxe Double Room

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Suite

  • 76 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Double or Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Premium Double or Twin Room

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Premium Double or Twin Room

  • Sleeps 3
  • Free Wi-Fi

About this property

Emerald Hotel Pristina, Kosovo

2 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a fitness centre and a bar/lounge.
Emerald Hotel Pristina, Kosovo offers 72 accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Memory foam beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials.
During your stay at Emerald Hotel Pristina, Kosovo, you'll be close to Albi Mall. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • For dining with garden views, stop by Lobby Restaurant, one of the property's 2 restaurants
  • Take a swim in the indoor and outdoor pools
  • Indulge with facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 5 minutes by car from Pristina Mall and 6 minutes from HyperActive
  • Shopping centre shuttle service available for a fee
Emerald Hotel Pristina, Kosovo offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. An outdoor pool, a children's pool, and a fitness centre are also featured at the luxury Emerald Hotel Pristina, Kosovo. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Preoce hotel.

Lobby Restaurant – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner.
Top restaurant – This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Restaurant
  • Top restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift (115 centimetre wide door)
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: RSD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emerald Hotel Pristina, Kosovo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for RSD 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: RSD 50 (subject to availability)
  • Rollaway bed fee: RSD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Emerald Hotel Pristina
Emerald Pristina
Hotel Emerald Pristina
Emerald Hotel Pristina
Emerald Pristina, Kosovo
Emerald Hotel Pristina, Kosovo Hotel
Emerald Hotel Pristina, Kosovo Preoce
Emerald Hotel Pristina, Kosovo Hotel Preoce

Emerald Hotel Pristina, Kosovo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 43 out of 57 reviews
Rating 8 - Good. 12 out of 57 reviews
Rating 6 - Okay. 1 out of 57 reviews
Rating 4 - Poor. 0 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Besnik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always very good top notch hotel always great service and helpful great parking right upfron and all around beautiful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ilir

Liked: Cleanliness, staff & service, property conditions & facilities
I couldn’t sleep all night side of bed is to low and demaged
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Leotrim

Liked: Cleanliness, staff & service, amenities
Bästa hotellet hittills
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Saffet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

För den kräsne..

Väldigt trevligt och proffsigt bemötande i reception. Miljön när man kommer in till hotellet är väldigt fin. Rummet är fantastiskt snyggt och man blir glad när man öppnar dörren in till rummet och möts av en snygg inredning och en otroligt skön säng.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöner Aufenthalt mit meinen Kindern 😍
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Zurafeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var fantastisk 👏🌟🌟🌟 Inget att klaga 😊
Stayed 5 nights in Aug 2021
Verified

10/10 Excellent

Valon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure, a real 5-star hotel with the best service you can get.
Stayed 1 night in Oct 2020
Verified

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra läge

Bekvämt hotell
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy and satisfied with Emerald Hotel. The staff was friendly, professional, and very helpful. In particular, I would like to thank the young gentleman who was at the reception desk when I checked out Wednesday morning at 7:30 a.m.. I forgot his name. However, I do remember that the meaning of his name was “generous” in English.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Mazi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Pristine

The best hotel in Pristine The gym also very equipped and organized
Stayed 1 night in May 2019
Verified

10/10 Excellent

Tonci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost perfection

One of the best hotels I have ever visited in all of Europe! Warmly recommend it for your business trips, family trips, romantic gateaways... Personell is extremely kind and helpful, breakfast rich, tasty and healthy, rooms are spacious, beds are tidy, spa zone in the basement super comfortable (swimming pool and few saunas just enough)... Lots of parking places outside, also close to a cinema and a shopping mall. My only objection is the location - a bit too far from the city center, as this is a newly established industrial/business zone. Other than that, Emerald is a diamond among hotels!
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Marino

Meglio di così....

Non è la prima volta che vado in Kosovo è la terza. La prima in assoluto è stata nel 2012 e ho alloggiato proprio al Emerald Hotel di Pristina. Questa volta per assistere ad un matrimonio del figlio di un mio amico kosovaro, ho ripetuto l'esperienza e devo dire di aver scelto bene. La parte nuova dell'Hotel è fantastica. Il check in alla reception professionale e disponibile. Il ristorante al quinto piano ha personale cordiale e gentile e il cibo è ottimo.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Bashkimhasaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ery nice hotel, great people and very pleasant place
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Verified traveller

Good location and very comfortable. Ideal for a business trip.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Medina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Semester

Jag och min tjejkompis tog 2 nätter på hotellet och vi var jättenöjda. Rent på rummet, bra service, god frukost, jättetrevlig personal och fint hotell. Det enda som var mindre bra för vår del var att hotellet befann sig utanför stan, men taxi är jättebilligt så det var absolut inga problem.
Stayed 3 nights in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way!
Stayed 1 night in May 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Loved everything the experience was amazing I would definitely return for another stay
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent in every respect

This was my second stay at the Emerald Hotel and I was, again, very impressed with everything. The rooms are spacious, comfortable and clean, the staff excellent and value for money very good. A very pleasant stay and I'm sure this will continue to be my hotel of choice when returning again.
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

kieron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well appointed hotel, out of city.

Enjoyed the food at the roof top restaurant, superb service and quality. Swimming pool and spa good. Need taxis to go anywhere from the hotel.
Stayed 3 nights in Oct 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great choice

Overall an excellent hotel with great staff
Verified

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sauberes Hotel mit super Service

Sehr tolles Hotel. Super Zimmer, super Service, leckeres Essen, umfangreiches, frisches und leckeres Frühstück. Hotel nur zu empfehlen!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay at

The hotel and the staff was great, would recommend this hotel for relaxation.
Verified

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jättefint hotell med hög standard och fin service.

Mycket trevlig personal/hög standard på allt Billigt med taxi både till centrum samt till flygplats, Poolen magnifik med bra service , mat/kaffe m.m. Mycket fin restaurang på topfloor. Bra priser o hög service,
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, courteous, expect to pay closer to western prices for everything in hotel though.
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

hôtel accueillant, service impeccable

parfait ; le seul point négatif est son emplacement loin du centre; il est impératif de se faire conduire ou d'avoir un véhicule.