Comfort Suites Prestonsburg West

2.5 star property

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Photo gallery for Comfort Suites Prestonsburg West

Suite, Multiple Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Indoor pool
Free daily full breakfast
Lobby
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
51 Hal Rogers Dr, Prestonsburg, KY, 41653
  • Place, Mountain Arts Center
    ‪2 min walk‬
  • Place, Archer Park
    ‪1 min drive‬
  • Place, Middle Creek National Battlefield
    ‪2 min drive‬
  • Airport, Pikeville, KY (PVL-Pike County - Hatcher Field)
    ‪34 min drive‬

Room options

Suite, Non Smoking

8.4 out of 10
Very good
(34 reviews)
  • 20 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Prestonsburg West

This smoke-free hotel features an indoor pool, a fitness centre and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Comfort Suites Prestonsburg West offers 70 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Prestonsburg West. During your stay, you're just a quick walk from Mountain Arts Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and a computer
  • On-site recreation includes a gym
  • Steps from Mountain Arts Center and a 2-minute drive from Archer Park
  • Dogs welcome for a fee
Comfort Suites Prestonsburg West offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. The business-friendly Comfort Suites Prestonsburg West also features a fireplace in the lobby, laundry facilities, and a lift. Free self parking is available.

This Prestonsburg hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping on request

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 6.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 6.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Prestonsburg
Comfort Suites Prestonsburg
Comfort Suites Prestonsburg West Hotel
Comfort Suites Prestonsburg West Prestonsburg
Comfort Suites Prestonsburg West Hotel Prestonsburg

Comfort Suites Prestonsburg West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 373 out of 708 reviews
Rating 8 - Good. 221 out of 708 reviews
Rating 6 - Okay. 58 out of 708 reviews
Rating 4 - Poor. 35 out of 708 reviews
Rating 2 - Terrible. 21 out of 708 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Toni

Stayed 1 night in Nov 2025

4/10 Poor

Amber

Travelled with family and small children
Liked: Cleanliness
For this being a small town, your options are pretty limited. First of all, and probably the most important.. the bed and pillows felt like rocks. My back is in soo much pain after this stay. I’d say you get what you pay for, but this should have been better quality for the price. The food was rough. There was construction going on. They did keep it during decent hours, so I can’t say anything bad about that. But it is something to note. The tv systems are outdated. I feel like at this time in life, there should be a way to connect to your phone or be able to have the option to log into streaming services. Good notes: Pool was clean, and well taken care of. It was a nice touch that it was more heated than most pools. Which was perfect for the cooler temps. Staff seemed about normal or as expected. They did their job, no going above and beyond. Which is fine. Room was clean and had plenty of room needs. Also, the mini fridge doubled as a freezer lol. It was up way too high. And froze all our drinks in a few hours. I hope this helps your decision making. Most important, if you like sleeping on concrete, this is your place.
Stayed 2 nights in Nov 2025

8/10 Good

James

Rooms were nice ice machine on the floor was broken
Stayed 3 nights in Nov 2025

10/10 Excellent

Helen, New Liberty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Nice heated pool.
Stayed 1 night in Nov 2025

10/10 Excellent

Gabe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very friendly staff
Stayed 2 nights in Oct 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service
It was a nice stay, clean, comfortable and friendly.
Stayed 1 night in Oct 2025

4/10 Poor

Fernando

Travelled with family
Disliked: Staff & service, amenities
Our room was not checked before we arrived. Both the refrigerator and the microwave did not work. Consequently my wife's medication spoiled. We spent $150 for a room without practical amenities.
Stayed 1 night in Oct 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was friendly and helpful. Breakfast was wonderful.
Stayed 1 night in Sep 2025

8/10 Good

Amber

Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Stayed 1 night in Oct 2025

10/10 Excellent

HC

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice beds, friendly staff, good value.
Stayed 1 night in Oct 2025

10/10 Excellent

Betty

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2025

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very clean and warm
Stayed 2 nights in Oct 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Nyreen

Travelled with family
Liked: Property conditions & facilities
Savannah is a wonderful person. Front desk manager is not a nice person.
Stayed 1 night in Sep 2025

4/10 Poor

Barb

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
First, the mattress on the pull out couch was dirty. Next, our bathroom room flooded
Stayed 2 nights in Sep 2025

6/10 Okay

Sanja

No drinking water in the room
Stayed 1 night in Sep 2025

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Lucinda

Travelled with family and small children
Liked: Amenities
Very clean rooms and the pool was super clean

10/10 Excellent

Laurie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Per friendly clean and updated facility. Would stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Stayed 1 night in Aug 2025

10/10 Excellent

Philip, Jeddo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chevy

Travelled with family
Stayed 1 night in Aug 2025