The parking lot is a very far walk from the condo. This listing failed to mention that it has a shared door with a neighboring condo and the walls are very thin - not to mention there is no key or bolt that shows that the connecting door is even locked or safe. When I reached out, there was a third party communicator who could not help. The space is very small.
The view is even more stunning than the photos and the beach is small but beautiful with snorkeling right there, including a turtle! The pools are also nice, including a sand bottom hot tub! Be aware that this studio room has an adjoining door to the next unit which is 0% soundproof. We chose this unit thinking that it being furthest from the main entrance would give privacy but instead woke up multiple nights to a screaming child. There is also no way to cook at all and the microwave is up at the main building in a hospitality room. Be aware as well that the property is very hilly. Sometimes the staff can help transport you in golf carts but this unit is down a significant hill, and the beach is even further down. The property is managed by a separate team of staff with a welcome packets of dozens of pages of rules. Overall enjoyed the north shore and grateful for our time at HBR but could be better.
We have stayed at HBR several times, but this time may be the last. We arrived at the room and we were horrified. There were roaches in the bathroom, mold in the bathroom, black earwig bugs IN THE BED! There was hair in the bed, stains on the sheets and pillow cases. There was so much dust all over the fan and vents that we couldnât even turn the fan on without dust flying everywhere. We had stuffy noses and sore throats everyday since we were here and feel very sick. Overall, DO NOT RENT THIS ROOM.
Overall positive experience. Million dollar view and great location. Nice resort with outstanding amenities and terrific staff. Special tip of the cap to the concierge Cy! However, cleanliness of the condo left quite a bit to be desired. Additionally, 4 towels and 2 wash cloths were hardly appropriate for 2 people for a week. Both the resort staff and management team were most helpful to quickly rectify any issues. Bed was very comfortable, however could use a better seating arrangement.
Only good thing was the Amazing views and resort amenities. As for the room, just ok, youâre paying for the view. The bed was ok, ran out of hot water, and limited toiletries.
We loved staying here! The view of the ocean/Hanalei Bay and Bali Hai are unmatched and never get old. The room was an ample size for my husband and I. The resort itself has beautiful grounds and a lovely main pool with a smaller pool closer to this room. When we were there (late Aug 2021), both the pool bar and the Happy Talk lounge were open Thursday-Sunday, which was perfect. This location is a great home base to see the rest of Kauai, though a car is a necessity if you want to get around. Thanks so much for what was our best vacation ever! Weâll be back!