Let me start off with Hanalei Bay Resort is amazingand we would stay again, just likely not in this unit. From the front desk to the transporters, everyone was very friendly. The resort amenities are wonderful. With a short walk or golf cart ride down to Puu Poa beach, we felt so fortunate to be able to enjoy Hanalei Bay so close. We stayed 3 nights and the extra resort fees were appx $220.
We drove in from Lihue around 10PM. Tired from the full day of traveling, we were excited to arrive and relax. Unfortunately, we were greeted by over 20+ beetle bugs. It was unnerving as they were in the loft area where we sleep. We started squashing them immediately, but then would find a couple more pop up. We ended up busting out the vacuum to suck them up whenever we saw them pop up. We get it, Garden Island, bugs are going to be around.They seemed harmless, but it just did not feel right to have to be on high alert, bug control the moment we got in. The bugs appeared daily, averaging 3-5 during our 3 night stay. We did reach out to Vacasa night one and they asked if I wanted them to send someone, but did not provide clarfication as to what would be done, so we declined. Washer/dryer was not optimal as it leaks if you load too much. The TV did not work, stating insufficient power. Our local rep did reach out and offer to come out, but we declined as TV was not priority. No closet/hangers, very inconvenient!
Biggest pros: Comfy bed, well stocked kitchen and the lanai view!