The unit had:1) termites droppings on the floor under the TV stand2) the stove hood vent was dripping dirt liquid on the stove.3) the carpets was dirty.4) the washer and dryer was not working. This was the main reason I rented the unit was the W & D
Lovely location, prtable condo, washer and dryer do not work hassle tl stop load and very loud. Felt bad for our neighbors when it didnt work. Front desk was very picky about number of towels and returning a towel before getting a new one. In august the pool doesnt open until 10am which seems very odd. Hanelae bay is amazing, love this island would book different location next time
The property is very nice with amenities to keep a couple busy. The room itself could use some updating. The view over the pool to the mountains was awesome.
Check in process was terrible and had to talk to someone at Vacasa for 40 minutes for the front desk to retrieve our reservation info.
Great resort, but their process is terrible.
Very nice unit. Fully stocked with anything you need during your stay. Please note: it is a 3rd floor unit and there's no elevator. Aside from that its perfect. Beautiful views of the mountains and overlooking the pool.
This was a nice resort. The grounds were clean. Beach was nice. But not for anyone with mobility issues. Beautiful view from this unit. Bathroom a bit old.
Les points faibles : Communication et exactitude de lâannonce
Kauai
Hanalei Bay Resort is an outstanding resort
Staff is helpful, personable & friendly
Many wonderful amenities, including the beach
Condo was only ok/C+
Many things need upgrading like, shower/tub, carpeting upstairs, balcony furniture, refrigerator & TV
Would stay at resort again but would not recommend this particular condo to anyone
The pool and hot tub are fabulous! We loved this resort. The condo had a great view, but the layout was a bit funky. However, it suited our needs. (The loft bedroom had a low beam on one side.). The beach was terrific and the pathway was so tropical. We enjoyed the walk, but if you donât like steep climbs, take the shuttle. The staff here are very welcoming and respond quickly to any requests. We would definitely stay at Hanalei Bay Resort again.
Gorgeous views! Place is comfortable but can use an update.
The grounds at Hanalei Bay Resort are exceptionally well kept and delightful!! The pool and hot tub are amazing. The condo can use a table for dining on the lanai and bedside lamps with usp ports but the place was clean otherwise. The bed is comfortable but watch your head on the very low supporting beam upstairs!! I would stay at Hanalei Bay Resort again to be sure but select a different condo. This condo is near the pool which is convenient too. Enjoy your trip to Princeville!!
The unit needs a refresh. Especially the bathroom and kitchen. Bathroom was dated with older tile (mold and dark spots) the fan wasnât clean. The oven door was broken in the kitchen and the refrigerator was visibly rusty. No dressers in the unit, actually there was one upstairs but it was full of blankets and sheets. I would not recommend this place. However the view and Hanelia Resort are magical.
Panoramic views, and loved the Resort with a most amazing pool and landscaping!
View from the Lanai amazing, but most certainly needed a TABLE on the lanai! (It had 2 chairs and a lounger.)
Snorkeling equipment with condo a plus..
Beach towels and beach chair provided by Resort.
The condo had a King bed in the loft, very comfortable, a big beam problem if you are a tall person..
Kitchen equipment fair, oven door handle missing and needed SHARPER and better knives! Refrigerator outdated.
Lighting could be better in living room.
Total fees excessive.