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Graduate by Hilton Providence

4.0 star property

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Photo gallery for Graduate by Hilton Providence

Lobby
Lobby
Meeting facility
Exterior
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

View in a map
11 Dorrance St, Providence, RI, 02903
  • Place, Rhode Island Convention Center
    ‪5 min walk‬
  • Place, Amica Mutual Pavilion
    ‪5 min walk‬
  • Place, Brown University
    ‪14 min walk‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

7.2 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Grand Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower, Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area | 42-inch LED TV with cable channels, TV

Presidential Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Multiple Beds

8.2 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Multiple Beds (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Multiple Beds (Hearing)

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Graduate King Suite

  • Sleeps 4

Graduate King

  • Sleeps 2

Grand Junior Suite

  • Sleeps 2

View all photos for Kng Larger Suite Mobility

Premium bedding, pillow-top beds, in-room safe, desk

Kng Larger Suite Mobility

  • Sleeps 2

King Suite Mobility

  • Sleeps 4

Graduate Junior Suite With 2 King Beds-Hearing Accessible

  • Sleeps 4

Graduate Junior Suite 2 King Beds

  • Sleeps 4

Luxury Grande Junior Suite

  • Sleeps 2

King Room With Bathtub

  • Sleeps 2

Noble Suite

  • Sleeps 2

Similar properties

Lobby
Omni Providence Hotel
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 2,840 reviews
The price is CHF 144
includes taxes & fees
11 Nov - 12 Nov
Omni Providence Hotel

About this property

Graduate by Hilton Providence

Hotel with a full-service spa, 5-minute walk to Amica Mutual Pavilion
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Other amenities include a bar/lounge, a coffee shop/cafe and self parking.
Graduate by Hilton Providence offers 294 air-conditioned accommodations with laptop-compatible safes and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments and manicures and pedicures.
Graduate by Hilton Providence's great location gets high marks from our customers. During your stay, you're just a quick walk from Amica Mutual Pavilion. You'll find features such as a full-service spa, a restaurant and a 24-hour gym.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with body wraps, manicures and pedicures or body treatments at the spa
  • Amenities include 17 meeting rooms, conference space and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds, spaciousness and cleanliness
  • Just a 4-minute walk from Rhode Island Convention Center and 5 minutes on foot from Amica Mutual Pavilion
  • Dogs welcome for a fee (restrictions apply)
Graduate by Hilton Providence offers its guests a full-service spa and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Event space at this hotel measures 18000 square feet (1672 square metres) and includes conference space. Spa services, multilingual staff, and an ATM are also featured at the business-friendly Graduate by Hilton Providence. For a fee, parking is available.

This 4-star Providence hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 1:00 PM.
Poindexter Coffee – This café serves breakfast, lunch and light fare.
Reiners Bar and Game Room – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Covered parking on site (USD 36.38 per day; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 6:00 AM to 1:00 PM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Poindexter Coffee
  • Reiners Bar and Game Room

Things to do

  • 24-hour gym
  • Full-service spa
  • Stereo

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 18,000 square feet of conference space

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 1922
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 17.93 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15.00 to 30.00 for adults and USD 15.00 to 30.00 for children
  • Covered self-parking fee: USD 36.38 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Graduate Providence Hotel
Hotel Graduate Providence Providence
Providence Graduate Providence Hotel
Hotel Graduate Providence
Graduate Providence Providence
Graduate Hotel
Graduate
Providence Biltmore
Graduate Providence
Graduate by Hilton Providence Hotel
Graduate by Hilton Providence Providence
Graduate by Hilton Providence Hotel Providence

Graduate by Hilton Providence Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 672 out of 1239 reviews
Rating 8 - Good. 252 out of 1239 reviews
Rating 6 - Okay. 154 out of 1239 reviews
Rating 4 - Poor. 83 out of 1239 reviews
Rating 2 - Terrible. 78 out of 1239 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service

Don’t hold your breath for customer service

Still dealing with billing issues after several days...
Stayed 3 nights in Jul 2025

10/10 Excellent

Blondine, Randolph

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient
Stayed 2 nights in Jul 2025

8/10 Good

Terrance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, nice decor and friendly staff.
Stayed 2 nights in Jul 2025

2/10 Terrible

dinara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 8 days. Location nice but the hotel, although lobby very pretty and tastefully decorated, the rooms are rather old and need renovation. The smell was old, AC extremely loud and fan weak. Personnel very slow and not really helpful, often times rude. I asked late checkout they granted me 45 minutes although I arrived at 2 am in the morning and they saw how tired I was. There were empty rooms in the hotel the next day and giving me only 45 minutes for late checkout while check-in is at 4pm, I found this is not a good service for hotel if this class (at least how they position themselves). Overall being a foreigner I found often times I wasn’t treated properly - this was worst treatment I ever experienced. Also, I had a valuable package shipped from Amazon and although I asked in advance the reception if it was safe to order it and I was assured that indeed it was, in fact when the package arrived and person at reception signed for it, they wouldn’t give it to me saying they couldn’t find it. Just shrugged. I found it truly disturbing. I spent half a day asking and waiting but even 3 days later no traces of my package, no compensation, no surveillance of cameras to find the package. I felt I was treated this way because I was a foreigner and had limited time to deal with this issue (go to police, talk to hotel too mgmt etc). Absolutely not worth staying there - many hotels around with much nicer facilities and service and at lower cost
Stayed 8 nights in Jul 2025

2/10 Terrible

dinara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience – I will never stay here again! I will never stay at the Graduate Hotel again. This was one of the most unpleasant hotel experiences I’ve ever had. First of all, the air conditioner was incredibly loud — it made a terrible rattling noise that made it impossible to sleep. I changed rooms twice, and each time the issue was exactly the same. Clearly, this is a systemic problem, not an isolated incident. Second, the cleanliness was poor — unclean bathroom areas, and overall sloppy housekeeping. Not what you’d expect from a hotel of this level. But the worst part was what happened with my valuable package. I asked the front desk in advance if I could have a delivery sent there — they said it was no problem. I warned it was valuable. FedEx confirmed the package was delivered, and a front desk staff member even signed for it. But when I asked for it, they simply shrugged and said the package was lost. No apology, no responsibility, no help. The manager Lea was the only one who was nice and trying to help but overall it has been 3 days since the package is lost - no result. No video monitoring. No one responsible even person who signed for the package. Probably because I am foreigner? This kind of careless and unprofessional attitude is absolutely unacceptable for a hotel that positions itself as upscale. My experience was completely ruined. I do not recommend this hotel to anyone. Protect your belongings and your peace of mind — stay somewhere else.
Stayed 1 night in Jul 2025

8/10 Good

Jackie

Stayed 1 night in Jul 2025

6/10 Okay

Ying

Liked: Cleanliness, staff & service
This hotel has a nice old-world preppy charm, but I slept horribly. My room was right by the elevator. My king bed was only 4 feet away from the door. I could hear the conversations and dings every time someone gets in and out of the elevator. Why would a room be even installed there and the bed placed awfully closed to the door, which was old and had terrible sound-proof effects?
Stayed 1 night in Jul 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Beautiful and historic, will visit again!
Stayed 3 nights in Jul 2025

2/10 Terrible

Robert

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
My husband and young daughters and I spent the night at the Graduate on May 9th in room number 1038. In the morning my husband found big welts and bumps on the back of his head and arms. By the evening they were really bad and started to get filled with pus and some started to bleed. He counted and there were a total of 20 bite marks on his arms and his head. We became worried so on Sunday (which sadly coincided with Mother's Day) we spent two hours at a local urgent care. Luckily whatever bug bit him while he was sleeping at the Graduate was not poisonous but caused him great pain and discomfort. We reported this incident to the Graduate right away to ensure the room would be investigated. They took three days to call us back and said they would contact a 3rd party for an investigation. Today is July 22nd and they still have not responded to us. We are very disappointed and dumbfounded. We were guests at the hotel, reported that my husband woke up with 20 bug bites on his body after sleeping in their bed, and no one has followed up with us to let us know what caused this. I just don't understand how there can be such a lack of concern for the safety and well being of hotel guests at the Hilton Graduate. It is truly disappointing.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Loved this property
Stayed 2 nights in Jul 2025

8/10 Good

Danya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute decor and architecture. Very poor lighting in room and bathroom, as well as low water pressure. The gym was decently equipped.
Stayed 2 nights in Jul 2025

8/10 Good

Catharine

Liked: Cleanliness, staff & service
.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Graduate is an old but extensively and thoughtfully refurbished property. Exceptionally well trained and helpful staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, historic space; clean; friendly staff; well-located to walk to dining, shopping, and public transportation options. Downsides: the central air in our room was very loud, so you may want earplugs; the hot beverage selection in the room was only coffee, no tea.
Stayed 2 nights in Jul 2025

8/10 Good

Danielle

Stayed 1 night in Jun 2025

6/10 Okay

Cedric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was way to hot and hard to sleep in. They offered me a box fan which is already a red flag. I paid a lot of money for this and it wasn't worth it at all.
Stayed 1 night in Jul 2025

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the unique decor, comfy beds, quiet rooms of the Graduate Hotels.
Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good stay at the hotel in double king suite. Hotel is well located in Providence for downtown for restaurants etc.
Stayed 4 nights in Jul 2025

6/10 Okay

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms were clean. The design of the room was very odd. I wouldn’t stay there again.
Stayed 1 night in May 2025

6/10 Okay

George

Travelled with family
Disliked: Amenities
The actual hotel was in much worse condition than the photos in the website. There was no one to help with our luggage when we arrived, and there was not even a trolley cart available for self use. There was a park right across the street where even the hotel staff warned us to avoid because there are drug dealers there. The room was not very clean, and the bathroom smelled like urine. Overall, we were not impressed with the hotel and the surrounding area. We will definitely not be staying here again.
Stayed 2 nights in Jul 2025

6/10 Okay

Lizabeth

Business traveller
Liked: Cleanliness
Disliked: Amenities
I had great expectations of this hotel as I have stayed at other Graduate hotels and liked them very much. This one--not so much. The staff at the front desk stayed just one notch away from being openly rude. They were clearly understaffed and rather cranky. A request to check whether they could move me to another room after I saw that my room's only window opened to a frequently used terrace and there was no privacy unless I kept my curtains closed at all times was met with derision (Room 337, avoid if you don't want to keep your blinds closed). The food available in the hotel (no room service) is fat laden (pub) or minimal (café) so be prepared to go out to dinner elsewhere or walk a few blocks to pick something up to bring to your room. The staff at the pub was great and the chef adapted a salad for me on the evening I arrived so I didn't have to go out--and then told me this could only be done once. Still grateful to him, though. The housekeeping staff was lovely. There are too many other hotels in Providence to choose this one again.
Stayed 2 nights in Jul 2025