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Best Western Mountain View Inn

2.5 star property

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Photo gallery for Best Western Mountain View Inn

Lobby
Seasonal outdoor pool
Lobby
Exterior
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, pillow-top beds, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1455 N 1750 W, Springville, UT, 84663
  • Place, East Bay Golf Course
    ‪3 min drive‬
  • Place, Provo City Center Temple
    ‪5 min drive‬
  • Place, Utah Valley Convention Center
    ‪5 min drive‬
  • Airport, Provo, UT (PVU)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Spa Tub)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Spa Tub) | Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub (Spa Tub)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wireless High Speed Internet

  • Sleeps 2

King Room with Roll-In Shower - Disability Access

  • Sleeps 2

Suite-1 King Bed, Jacuzzi Tub, Non-Smoking, High Speed Wi-Fi, Microwave and Refrigerator

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wireless High Speed Internet

  • Sleeps 2

1 Queen Bed, Non-Smoking, High Speed Wi-Fi, Microwave and Refrigerator

  • Sleeps 2

2 Queen Beds, Non-Smoking, High Speed Wi-Fi, Microwave and Refrigerator

  • Sleeps 4

2 Queen Beds, Sofabed, Non-Smoking, High Speed Wi-Fi, Microwave and Refrigerator

  • Sleeps 6

King Room-Non-Smoking

  • Sleeps 2

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About this property

Best Western Mountain View Inn

Art Deco hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and laundry facilities are on-site.
Best Western Mountain View Inn offers 55 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 13 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Mountain View Inn. During your stay, you'll be close to Brigham Young University. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from East Bay Golf Course and a few minutes from Cinemark Provo 16
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Mountain View Inn offers its guests a seasonal outdoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Mountain View Inn. Self parking is free.

This Art Deco Springville hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1981
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in October.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Inn Mountain View
Best Western Mountain View Inn
Best Western Mountain View Inn Springville
Best Western Mountain View Springville
Best Mountain View Springville
Best Western Mountain View Inn Hotel
Best Western Mountain View Inn Springville
Best Western Mountain View Inn Hotel Springville

Best Western Mountain View Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 397 out of 1003 reviews
Rating 8 - Good. 274 out of 1003 reviews
Rating 6 - Okay. 175 out of 1003 reviews
Rating 4 - Poor. 87 out of 1003 reviews
Rating 2 - Terrible. 70 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Eileen

Travelled with family
Liked: Staff & service
Room was fine, bed slept in a U shape, toilet is only 12” off the ground. No door on the closet. Stairwell was dirty & no elevator.
Stayed 1 night in Oct 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place to stay. Clean, comfortable, but basic. However, it suited our purpose for the weekend stay, and it's close to Provo. which was ideal.
Stayed 3 nights in Sep 2025

4/10 Poor

Mary Ann

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Switch out chipped breaking toilet seat
Undeveloped floors
Stayed 3 nights in Oct 2025

2/10 Terrible

Pavel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I don't recommend to stay in this hotel, not safe

In the morning i got cut tire ,
Stayed 1 night in Oct 2025

8/10 Good

Tamara

Stayed 4 nights in Sep 2025

10/10 Excellent

Keri

Stayed 1 night in Sep 2025

2/10 Terrible

Katherine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely the worst stay of my life. My husband and I stayed one night for our two year wedding anniversary. The room was dirty and the furniture was torn up. The bedding was full of hair and they refused to give us new bedding. The floor boards were sticking up to the point I tripped in the middle of the night. The management refused to refund us since we stayed the night. I was up until 12 trying to find another hotel but unfortunately everywhere was booked. I would never recommend for anyone to stay in this disgusting place. Hotels.com was no help either and refused to give us a refund for the stay. Won’t be using them again either.
Stayed 1 night in Sep 2025

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting. Room was nice. Staff was friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Augustine, Othello

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the people at the front desk. They went out of their way to help us with our pets. Very much appreciated.
Stayed 1 night in Sep 2025

2/10 Terrible

DAVID

Disliked: Amenities
You need to inspect this phisility. The room was for handicap. The room smelled like some one had died in it!! It smelled like someone had dedicated in the bed and they made a pore effort to cove the putrid smell I left five minutes and checked out I WANT MY MONEY BACK…. SHAME ON YOUR COMPANY
Stayed 2 nights in Sep 2025

10/10 Excellent

Rhonda Ann, Kellogg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jodeen

Liked: Cleanliness, staff & service, room comfort
Concern about air conditioner was addressed promptly & professionally by manager
Stayed 1 night in Sep 2025

4/10 Poor

Tanner Kelsey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beds were comfy, Staff was pleasant. Place was dirty. Our room ac unit was squeaky and kept us up all night. The pool had moss growing in it. Thought it was just leaves at the bottom but nope. Legit algae. My daughter ended up with random skin lesions from getting into the pool, even though we got out immediately after finding the algae. Breakfast would’ve been decent had guests not been allowed to bring their dogs right up to the buffet counter while getting their food. Absolutely disgusting. Will never stay here again.
Stayed 2 nights in Aug 2025

2/10 Terrible

Erick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We couldn’t stay for longer than 10 minutes because the smell of Pine-Sol was so strong. It gave us a headache.
Stayed 1 night in Sep 2025

10/10 Excellent

Norman

Stayed 1 night in Sep 2025

2/10 Terrible

Ryan

Stayed 1 night in Sep 2025

4/10 Poor

Dave

Liked: Staff & service
Disliked: Cleanliness
Just ok. Needs a serious spring cleaning and updating. Staff was great tho.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Teresita, Lakewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service at front desk, clean room and decent breakfast.
Stayed 1 night in Aug 2025

2/10 Terrible

sarah

Disliked: Staff & service
Worst Hotel experience in my life at this place! We ended up leaving after a little over 2 hours of being there unnerved and feeling unsafe. Starting around 11pm someone above us was pacing back and forth with no breaks, which in itself was strange at that time of the night. No rugs or carpets did not help break the noise. Front desk was moderately helpful. I could tell they were uncomfortable with the situation but weren't really doing anything to actually resolve the situation or make it easier for us. They apparently asked the person to stop but he denied making any noise and then proceeded to the same pacing which made us feel like there was something off about this situation. I asked front desk to come check but they didn't. No other rooms available, so it was stay awake all night feeling unnerved or leave. We ended up driving in the middle of the night and then paying for another hotel room (at a very high last minute rate). I told front desk I would be asking for a refund but trying to talk with the manager was a 4 week long ordeal. I had to call at least 8 times to get to speak to a manager (never called me back or gave an acknowledgement to my email) and in the end after discounting my account of the facts, she refused to give us a refund. No accountability or sense of responsibility to their clients. Obviously these were specific circumstances but it makes me wonder about the Best western customer support policies. Will stay away from their hotels from now on.
Stayed 1 night in Jul 2025

6/10 Okay

Leotvilay, Carver

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Outdated, old, and very dark but the price is a little higher
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kandi at front desk late night was an absolute delight to work with.. property above expectations!
Stayed 1 night in Aug 2025

6/10 Okay

Diana

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Not as

Staff at night made me feel like I was a burden. The shower had to be cleaned. First time this happened since going to the Best Western in Springville, UT in the last 16 years
Stayed 1 night in Aug 2025

10/10 Excellent

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and a very fair price
Stayed 1 night in Aug 2025