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City Express by Marriott Puebla Finsa

3.0 star property

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Photo gallery for City Express by Marriott Puebla Finsa

Relax in comfort with a large bed, a desk for work, and a TV for entertainment.
CityExpress hotel features a symmetrical design with a central entrance and windows on each floor.
Relax in this inviting space with a comfortable bed, sofa, and desk area.
Enjoy a convenient self-service buffet with a variety of food options, hot and cold beverages, and essentials at your fingertips.
Welcome to our lobby, featuring a reception desk, comfortable seating area and a beautiful desert landscape painting.

Popular amenities

  • Gym
  • Air conditioning
  • Breakfast included
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

Map
Lateral Sur Autopista Mexico-Puebla, km. 117, No. Oficial 3, Cuautlancingo, PUE, 72730
  • FINSA
    ‪1 min walk‬
  • Finsa Industrial Park
    ‪7 min walk‬
  • Angelopolis Commercial Center
    ‪13 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | 1 bedroom, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

1 bedroom, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

1 bedroom, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

City Express by Marriott Puebla Finsa

Hotel in Cuautlancingo with free breakfast and free local area shuttle
Along with a fitness centre, this smoke-free hotel has a business centre and conference space. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
City Express by Marriott Puebla Finsa offers 103 air-conditioned accommodations, with an iron/ironing board. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This Cuautlancingo hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at City Express by Marriott Puebla Finsa, you're just a quick walk from FINSA. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 10 minutes by car from Cuauhtemoc Stadium and 12 minutes from Zócalo de Puebla
  • Free local-area shuttle service
WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 441 square feet (41 square metres) and includes conference space. A free area shuttle within 10 km is available. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly City Express by Marriott Puebla Finsa. Free self parking is available.

This 3-star Cuautlancingo hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 441 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Express Puebla FINSA
City FINSA
City FINSA Hotel
City FINSA Hotel Puebla Express
City Express Puebla FINSA Hotel Cuautlancingo
City Express FINSA Hotel
City Express FINSA
City Express Puebla FINSA Cuautlancingo

City Express by Marriott Puebla Finsa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 166 out of 340 reviews
Rating 8 - Good. 113 out of 340 reviews
Rating 6 - Okay. 30 out of 340 reviews
Rating 4 - Poor. 17 out of 340 reviews
Rating 2 - Terrible. 14 out of 340 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

SERVIACERO, LEON

Business traveller
Disliked: Property conditions & facilities
The phone in the room doesn't work, the breakfast is terrible, the furniture in the room is not functional, the water from the shower leaks into the rest of the bathroom.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kwang Wook

Stayed 1 night in Jan 2025

10/10 Excellent

Andrea Magalli

Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is convenient for my husband and me because of the location. Mube the property need update on the rooms (bathrooms) . The staff excelent.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea Magalli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran plus que tengan cargador para coche eléctrico
Stayed 1 night in Nov 2024

10/10 Excellent

claudia

Stayed 1 night in Nov 2024

8/10 Good

Eric

Stayed 1 night in Sep 2024

10/10 Excellent

Diana Gabriela

Travelled with partner
Liked: Cleanliness, staff & service
No sirve la caminadora del gym
Stayed 1 night in Sep 2024

10/10 Excellent

Martin, Katy

Gracias por todas las atenciones
Stayed 1 night in Sep 2024

10/10 Excellent

Mayra

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Omar Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Miguel, mayaguez

.
Stayed 1 night in Jul 2024

10/10 Excellent

Susie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and employees are great so is the breakfast buffet . Maybe little updates on the bathrooms of the rooms hotel, curtains bathroom.
Stayed 1 night in May 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Martin, Katy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When i had a sudden change in my itinerary they allowed us to stay a few extra hours at no cost to us. Very kind and frienly staff
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

2/10 Terrible

shaadyMekhaeil, Mexico City

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE MOUNTAIN VIEW , and it was quiet while we were there
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very late and the person at front desk was nice, we had a light breakfast and left
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
There are 3 City Express hotels very close to each other in Puebla. We ended up checking in to the wrong City Express. When we tried to get a refund from the City Express 2km away where we had a reservation. They refused. Super confusing and annoying hotel chain to deal with. But the property itself was nice.
Stayed 1 night in Jan 2019

10/10 Excellent

Jecenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Alejandro

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

very bad experience, no hot water and mistreatment

We had to move between roms due the hooel had a issue with tthe hot water. A terrible experience because I just at the bathroom to take a shower, it happened 2 times and the phone to call the frontdesk at the second time didnnt work.... the frond desk personal very unprofessional and some despot.

4/10 Poor

Rodrigo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

No hot water, no service about it

There was no hot water and they weren’t helpful about it.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up

Very clean and the staff was friendly. 20 min from the city.
Stayed 1 night in Jan 2018