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Hotel Río Puebla Centro

3.0 star property

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Photo gallery for Hotel Río Puebla Centro

Reception hall
Family Room | Soundproofing, iron/ironing board, free WiFi, bed sheets
Lobby sitting area
Property entrance
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
14 Poniente 304, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪10 min walk‬
  • Place, Zona Histórica de los Fuertes
    ‪14 min walk‬
  • Place, Puebla Cathedral
    ‪14 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 3 Single Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Family Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

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The price is CHF 20
includes taxes & fees
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About this property

Hotel Río Puebla Centro

This hotel features dry cleaning, laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a picnic area and a front desk safe are on-site.
Hotel Río Puebla Centro offers 28 accommodations, which are accessible via exterior corridors and feature free newspapers and complimentary bottles of water. 28-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

During your stay at Hotel Río Puebla Centro, you're just a quick walk from Poblano Museum of Popular Art. Free WiFi in public areas and dry cleaning service are available.
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Zócalo de Puebla and 9 minutes from Angelopolis Commercial Center
  • Dogs welcome for a fee
As a guest of Hotel Río Puebla Centro, you'll find a terrace, a vending machine, and tour/ticket assistance. WiFi is free in public spaces. Hotel Río Puebla Centro also features a picnic area, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Puebla hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 150 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 150 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

HOTEL RIO Puebla
RIO Puebla
HOTEL RIO
Hotel Río Puebla Centro Hotel
Hotel Río Puebla Centro Puebla
Hotel Río Puebla Centro Hotel Puebla

Hotel Río Puebla Centro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 98 reviews
Rating 8 - Good. 41 out of 98 reviews
Rating 6 - Okay. 13 out of 98 reviews
Rating 4 - Poor. 8 out of 98 reviews
Rating 2 - Terrible. 8 out of 98 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

S D

Liked: Staff & service
Disliked: Cleanliness
Stayed 13 nights in Oct 2025

10/10 Excellent

Larry

Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities, room comfort

Good experience

The room is newly renovated and is nicely done. Hot water was great, internet was great. This hotel uses a fair amount of air freshener byt not in a good way. Way too strong a smell and if youre sensitive to scents, be advised. Other than that a good hotel for the price.
Stayed 1 night in Jan 2023

4/10 Poor

Luis

Travelled with family
Liked: Cleanliness, staff & service
Habitación muy calurosa, con poca ventilación. Agua tibia, no caliente. Zona de mercados, con basura en la calle, pero el hotel limpio.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
The price was good. It was located only a few blocks from the center and the pedestrian street.
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019

8/10 Good

JUAN P

Liked: Cleanliness, staff & service, property conditions & facilities

It was ok for me.

The fresh market in the block behind, and the niceness of their staff makes it worth. It's located nearby the historical district. My room didn't have any window and people outside can be loud. I guess they have other rooms, so once you are assigned a room check whether you like it and change it if necessary.
Stayed 1 night in Dec 2018

8/10 Good

Omar Luis Sebastian

Stayed 1 night in Jan 2026

2/10 Terrible

Ana Lilia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El peor hotel de Puebla situado en el peor lugar, afuera del hotel está situado el basurero, en toda la calle es área de prostitución, las personas orinan afuera del hotel, eso genera mal olor y suciedad, las mujeres que se prostituyen entran y salen con sus acompañantes del hotel, no es agradable, extremadamente sucio el lugar, los residuos de drenaje y desperdicios del mercado corren afuera del hotel y en toda la calle, el hotel apesta a orines, basura y drenaje, súper caro nos cobraron más que el holidays apesar de estos inconvenientes no nos quisieron hacer la cancelación ni la devolución ya que fuimos por viaje familiar y al llegar a esa fusilga y ver las pesímas condiciones no quisieron reembolsar el pago la recepcionista inventando mil escusas que según es muy difícil hacerlo por sistema y que la empresa no lo acepta, ni siquiera computadora tenía, solo anotando en una libreta y después investigamos ni siquiera existe una empresa por el tipo de hotel que es, son una estafa total, no recomendable.
Stayed 1 night in Dec 2025

4/10 Poor

Monserrat

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Es publicidad engañosa, las habitaciones son de paso, afuera del hotel hay chicas ofreciendo servicios. Nada que ver las fotos con las habitaciones reales, mínimo la recepción fue muy amable.
Stayed 1 night in Dec 2025

10/10 Excellent

Fabian, Puebla

Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
La habitación muy limpia y el personal excelente servicio
Stayed 1 night in Dec 2025

6/10 Okay

Claudio Daniel

Liked: Cleanliness, staff & service
La habitación es muy pequeña, y la pantalla no tiene cable o es smartv
Stayed 1 night in Nov 2025

8/10 Good

Nacciely Lineth

Stayed 1 night in Nov 2025

6/10 Okay

Angel

Stayed 1 night in Oct 2025

8/10 Good

Sarahi

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación muy limpia y en buenas condiciones
Stayed 1 night in Sep 2025

4/10 Poor

Moises

Disliked: Cleanliness, property conditions & facilities
La habitación tenía muchas manchas en la pared y la pintura estaba descarapelada y con humedad, el baño estaba sucio y no contaba con jabón, shampoo etc… los muebles estaban rotos. En las imágenes la habitación que me dieron no aparecía en las galerías. El personal fue amable y me atendió bien pero definitivamente las instalaciones que tenía mi habitación eran terribles.
Stayed 1 night in Sep 2025

8/10 Good

Omar

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
El servicio y atención muy buenos. En general falló un poco la señal de TV y WiFi pero igual casi no estuvimos en el hotel. Se descansa bien.
Stayed 1 night in Aug 2025

2/10 Terrible

Dimpno

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Enrique

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Anai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay muchas opciones de comida Alos alrededores solo hasta el centro aunque caminando está a unos 20 min el hotel está limpio y cómodo
Stayed 2 nights in Aug 2025

2/10 Terrible

Maritere

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
EL hotel no tiene estacionamiento despues de las 8pm y al querer salir a buscar en donde dejar el auto, la recepcionista de muy muy mal modo nos dijo que si saliamos no abriria ya la pruerta. Jamas volveriamos reservamos 7 habitaciones y ni asi tuvieron buen trato.
Stayed 1 night in Aug 2025

8/10 Good

Nancy Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación es cómoda, sin embargo, es muy pequeña y le hace falta un poco más de ventilación. La ubicación es buena y el personal amable. En general todo bien.
Stayed 1 night in Aug 2025

8/10 Good

Rodivert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volvería

Fué una buena experiencia... Está bien situado, cómodo, limpio y el personal es amable
Stayed 3 nights in Jul 2025

10/10 Excellent

Vinisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lugar tranquilo, personal atento, habitación bien, volvería
Stayed 1 night in Apr 2025