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Hotel Sofia

2.5 star property

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Photo gallery for Hotel Sofia

Free daily continental breakfast
Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets
Front of property – evening/night
Interior detail
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
3 Poniente no 319, Col Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪5 min walk‬
  • Place, Puebla Cathedral
    ‪7 min walk‬
  • Place, Rosario Chapel
    ‪7 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪51 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

8.2 out of 10
Very good
(20 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Sofia

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business centre and concierge services.
Hotel Sofia offers 45 accommodations with a safe and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hotel Sofia, you're just a quick walk from Zócalo de Puebla. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Zócalo de Puebla and 7 minutes on foot from Puebla Cathedral
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Sofia. Self parking is free.

This Puebla hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 11:00 AM.
Hotel Sofia has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Sofia

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sofia Puebla
Sofia Puebla
Hotel Sofia Hotel
Hotel Sofia Puebla
Hotel Sofia Hotel Puebla

Hotel Sofia Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 292 out of 609 reviews
Rating 8 - Good. 175 out of 609 reviews
Rating 6 - Okay. 77 out of 609 reviews
Rating 4 - Poor. 33 out of 609 reviews
Rating 2 - Terrible. 32 out of 609 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and clean rooms
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

judy

Liked: Cleanliness, staff & service
I have travelled a lot and I have owned my own bed and breakfast. The friendliness of the check in staff was truly outstanding.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

blanca

Liked: Cleanliness, staff & service, amenities
todo excelente
Stayed 1 night in Jan 2026
Verified

8/10 Good

VICTOR

Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous
Stayed 3 nights in Jan 2026
Verified

8/10 Good

jose antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only coffe and fruit
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Frida

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was ok, but the service was terrible.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gerson

Liked: Staff & service, amenities, property conditions & facilities
I would definitely stay again with you guys !
Stayed 1 night in Apr 2025
Verified

8/10 Good

Maria E

Liked: Cleanliness
Yes, it was nice and clean.
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Alma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Kind and efficient staff, but the rooms and bathroom really need to be updated. Everything looks nicer on their pictures, but they don’t show what the rooms and the shower are really like. Although we saved some money and the location was great, we are not planning to go back to this hotel.
Stayed 16 nights in Feb 2026
Verified

10/10 Excellent

SEE YUEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, and very confortable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ARNALDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. Professional and courteous staff. The hotel needs an update but is comfortable and clean. Very safe and convenient to downtown area.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Arturo

Excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excelente trato
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
The location is perfect. Well maintained. The free breakfast was nice but very small.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Luis Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!!!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, property conditions & facilities
Close to center, very good for the price
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Jesus Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Abner yair

E
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Francisco

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Although it has a great location it has been one of the worst experiences ever seen at a hotel. It was extremely hot with no air conditioning and on top of that the beds were extremely hard and very uncomfortable to sleep on. The breakfast was only a piece of bread and coffee. I really expected more based on what they offered me on the pictures at first.
Stayed 3 nights in Jun 2025