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Hotel Milagro, Puebla Centro

4.0 star property
VIP Access

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Photo gallery for Hotel Milagro, Puebla Centro

Restaurant
Lobby
Down duvets, minibar, in-room safe, individually decorated
Reception
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Room service

Explore the area

View in a map
Calle 4 Nte 402, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪5 min walk‬
  • Place, Puebla Convention Center
    ‪5 min walk‬
  • Place, Puebla Cathedral
    ‪7 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Double Beds

Down duvets, minibar, in-room safe, individually decorated

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (2 King Beds)

Down duvets, minibar, in-room safe, individually decorated

Superior Room (2 King Beds)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Master Suite

Down duvets, minibar, in-room safe, individually decorated

Master Suite

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Down duvets, minibar, in-room safe, individually decorated

Superior Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Down duvets, minibar, in-room safe, individually decorated

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room, 2 Double Beds, 2 Bathrooms

Down duvets, minibar, in-room safe, individually decorated

Luxury Double Room, 2 Double Beds, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Milagro, Puebla Centro

A restaurant, a meeting room and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a front desk safe and a banquet hall are on-site.
Hotel Milagro, Puebla Centro offers 15 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually decorated. Beds feature down duvets. Televisions come with satellite channels.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Milagro, Puebla Centro. During your stay, you're just a quick walk from Zócalo de Puebla. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge and luggage storage
  • Just a 5-minute walk from Zócalo de Puebla and 5 minutes on foot from Puebla Convention Center
There's a restaurant on site. WiFi is free in public spaces. Hotel Milagro, Puebla Centro also features concierge services, room service (during limited hours), and a front desk safe.

This Colonial Puebla hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to noon.
Café Aguirre – On-site restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 135 per night)

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 235 to 500 for adults and MXN 235 to 500 for children
  • A restaurant

Restaurants on site

  • Café Aguirre

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 235 to 500 for adults and MXN 235 to 500 for children
  • Nearby parking fee: MXN 135 per night (3281 ft away)
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Milagro Hotel Puebla
Milagro Puebla
Milagro Hotel
Hotel Milagro
Collection O Milagro
Hotel Collection Milagro
Milagro, Puebla Centro Puebla
Hotel Milagro, Puebla Centro Hotel
Hotel Milagro, Puebla Centro Puebla
Hotel Milagro, Puebla Centro Hotel Puebla

Hotel Milagro, Puebla Centro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 200 out of 311 reviews
Rating 8 - Good. 64 out of 311 reviews
Rating 6 - Okay. 30 out of 311 reviews
Rating 4 - Poor. 13 out of 311 reviews
Rating 2 - Terrible. 4 out of 311 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Antonio, London

Liked: Cleanliness
Nice building and location, but very basic room and service.
Stayed 3 nights in Nov 2025

10/10 Excellent

Denise

Stayed 3 nights in Oct 2025

6/10 Okay

Cezar, Saint-Constant

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower had a weird tilting and the water not only pooled but it was also overflowing if continuous for a couple minutes. Showers felt really difficult. The ceiling plaster was falling off and we even had bits randomly fall throughout our stay. There was no soap when we checked in. Staff was very accommodating and nice and the rooms were massive.
Stayed 2 nights in Oct 2025

10/10 Excellent

RAFAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient and near main attractions
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Stayed 1 night in Sep 2025

4/10 Poor

Diba

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really not clean. Only one towel for two people. Towels and bedding are i think even hardly washed. Smelly bathroom. I asked for a tissue and they said go buy from pharmacy. The staff was nice, it wasn’t her fault obviously.
Stayed 1 night in Aug 2025

8/10 Good

Auna

Liked: Staff & service
The staff were friendly and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and walkable to downtown. Very clean and great communication from the staff
Stayed 5 nights in Jul 2025

8/10 Good

Liliana

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
En general bien solo el tema del estacionamiento
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert E

Liked: Cleanliness, amenities, property conditions & facilities
Management, front desk, and service staff were friendly and helpful.
Stayed 6 nights in Jun 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good. Fully recommended
Stayed 2 nights in Jun 2025

8/10 Good

Thomas

Liked: Cleanliness
I liked the proximity to the zócalo. Everything was within walking distance. The room that I stayed in was kinda strange and unwelcoming. The cleaning staff was terrific! So was the wait staff at the cafe.
Stayed 12 nights in Jun 2025

10/10 Excellent

Asif, SPRING

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, room, and staff! WiFi was a little slow in the room though.
Stayed 2 nights in Jun 2025

8/10 Good

lorena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 2 nights in May 2025

8/10 Good

Lionel, DOWNEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and very clean with excellent customer service. There were a few minor issues with the room such as poor air conditioning and some toilet problems, but overall the service and treatment were outstanding.
Stayed 4 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant stay in a central location. My room was spacious. Although it was street facing the traffic noise stopped in the evening. The staff are lovely and very helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Ten minutes to the beautiful Cathedral which is a must see! Also ten minutes to the central park, restaurants and shopping areas. Location is safe, hotel is also safe. All staff are friendly and courteous. The restaurant within the hotel is open for breakfast and the food is incredible. My room had a balcony which was fabulous to sit outside at night and watch the world go by. Will stay again and recommend it to friends.
Stayed 2 nights in Apr 2025

6/10 Okay

Matthew

Stayed 1 night in Apr 2025

10/10 Excellent

OSCAR

Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Stayed 2 nights in Mar 2025

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 2 nights in Mar 2025

10/10 Excellent

CARLOS, TORONTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Miguel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Restaurant great hotel not great

The rooms had an extremely funky smell. It was hard to sleep with the smell but we got there late and had no option of looking for another place to stay. Hairs on the sink and towels were extremely old and see through. Hotel has great potential but needs allot of TLC. Restaurant- food and service was great. Restaurant great, hotel not great at all.
Stayed 1 night in Feb 2025

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Near main attractions in downtown Staff very friendly
Stayed 2 nights in Dec 2024