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Milo Collection Hotel

4.0 star property

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Photo gallery for Milo Collection Hotel

Interior entrance
Free daily continental breakfast
Superior Suite | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Sun deck
Grand Suite | 1 bedroom, premium bedding, down duvets, memory-foam beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
205 Av 11 Ote Centro histórico de Puebla, Puebla, Pue., 72000
  • Place, Zócalo de Puebla
    ‪5 min walk‬
  • Place, Puebla Cathedral
    ‪5 min walk‬
  • Place, Puebla Convention Center
    ‪12 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪54 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, down duvets, memory-foam beds

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down duvets, memory-foam beds

Junior Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, down duvets, memory-foam beds

Deluxe Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down duvets, memory-foam beds

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, down duvets, memory-foam beds

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, down duvets, memory-foam beds

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down duvets, memory-foam beds

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, down duvets, memory-foam beds

Superior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, down duvets, memory-foam beds

Superior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite

Grand Suite | 1 bedroom, premium bedding, down duvets, memory-foam beds

Grand Suite

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite

Grand Suite | 1 bedroom, premium bedding, down duvets, memory-foam beds

Grand Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Milo Collection Hotel

This hotel features a restaurant, a bar/lounge and a rooftop terrace. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and spa services.
Milo Collection Hotel offers 11 air-conditioned accommodations with laptop-compatible safes and complimentary bathrobes. This individually decorated and furnished accommodation includes desks. Memory foam beds feature down duvets and premium bedding. 42-inch Smart televisions come with digital channels and smart speakers.

Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. This Puebla hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Milo Collection Hotel. During your stay, you're just a quick walk from Zócalo de Puebla. Features include free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Zócalo de Puebla and Puebla Convention Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at Milo Collection Hotel.

Smoking is allowed in designated areas at this 4-star Puebla hotel.

Guests are served a free continental breakfast daily from 7:30 AM to 11:30 AM.
Milo Collection Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 AM to 10:00 PM; MXN 174 per night; reservations required
  • Street parking available
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Smart speaker

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 450.00 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 174 per night (492 ft away; open 8:00 AM to 10:00 PM)
  • Pet fee: MXN 450.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Milo Collection Hotel Hotel
Milo Collection Hotel Puebla
Milo Collection Hotel Hotel Puebla

Milo Collection Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 114 out of 140 reviews
Rating 8 - Good. 19 out of 140 reviews
Rating 6 - Okay. 3 out of 140 reviews
Rating 4 - Poor. 1 out of 140 reviews
Rating 2 - Terrible. 3 out of 140 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Within easy walking distance to centro historico! Two good restaurants nearby!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, property conditions & facilities
The room was clean, large and very comfortable. Excellent breakfast. The whole space is beautiful and the staff were very helpful.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ash

Beautiful, clean, great hospitality
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great hotel, central to historic downtown. I highly recommend this hotel.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Eveliz

Liked: Amenities
Friendly staff great palce near the center of puebla pet friendly lovely rooms.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place! Central, the view for the restaurant is great! Very comfortable hotel/room, great staff, very attentive and with attention to detail. Will stay again for sure!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel! Very clean and the staff were wonderful. Thank you for a lovely stay!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast, caring, friendly staff, breathtaking views from the rooftop!
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Very spacious and comfortable room with all the amenities.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Joseph A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Milo + Puebla

Stayed 4 nights. Clean, spacious & quiet.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully restored old building, the rooms were large and nicley decorated. The staff went above and beyond to please us. Would definitely stay again!
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love, love, loved the stay!

We loved it from the moment we walked in! The beauty, the atmosphere and every staff member we encountered was over the top helpful, courteous & kind. Truly 1-of-top 5 places we’ve stayed in our many travels & experiences abroad.
Our room!
Upper level walkway.
Stayed 9 nights in Jan 2025
Verified

10/10 Excellent

Ma D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent customer service from all the staff. The rooms are spacious and very clean.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and had all the amenities. Walking distance to the cathedral. Staff was great.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and good attention Breakfast menu could improve, but again the steps were very friendly and helpful
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first two days in Puebla. The staff was very friendly and accommodating.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

marlene

Liked: Amenities
Exceptional customer service and location. The property is gorgeous. Guadalupe and Ana are awesome!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the city; just a few blocks walk to the Cathedral. Friendly staff. Beautiful breakfast terrace.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, excellent service and the workers were very friendly. 100 percent recommended.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A remodeled Spanish colonial building that stayed true to its original style with modern conveniences in the room. A short walk to the zócalo, historic biblioteca and very good restaurants. The staff was very helpful and even accommodated us with an early hour continental breakfast on our last morning.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities
Rooms were very nice and large and beds very comfortable. Everything is very new and updated with nice air conditioning. The staff was pleasant but not overly so. The price includes a free “American Breakfast” their words not mine. Only real complaint is there’s no coffee in the mornings when you wake up and if there is it’s cold. Walking to OXXO just sucks before you’re even awake.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern luxury in an old part of town

Beautiful rooms and close to the action in Centro. Staff is amazing. Beds are super comfortable. Shout out to Ari, superstar host.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

michael

Liked: Amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

PRESTIN

Liked: Cleanliness, property conditions & facilities
The hotel is very nice. We did not know there was a strong perfume smell through the whole hotel and room. So we had to find another hotel, no refund was given even though we haven’t even been in the room for 15 minutes. We had the employee change the sheets for us but nothing worked so we had no choice but to leave. They should put strong scent through hotel when booking. We are very sensitive to smells.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for families or couples get away

Our experience was good. Beautiful property each room decorated individually, bed & pillows were super comfortable, they keep the room clean, quiet to sleep.The breakfast included could be a bit more, but it was good and appreciated. Excellent front desk customer service, we’ll definitely stay here next time we visit Puebla as they make you feel like home. This is a gem of a hotel.
Stayed 3 nights in Jul 2024