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Meliá Costa Atlantis Tenerife

4.0 star property

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Photo gallery for Meliá Costa Atlantis Tenerife

Reception
Meeting facility
Premium bedding, down duvets, minibar, in-room safe
Outdoor pool, pool umbrellas, pool loungers
Sauna, hot tub, steam room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida Venezuela, 15, Puerto de la Cruz, Tenerife, 38400
  • Place, Martianez Shopping Centre
    ‪2 min walk‬
  • Place, La Paz Lookout
    ‪5 min walk‬
  • Place, Plaza del Charco
    ‪12 min walk‬
  • Airport, Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪18 min drive‬

Room options

View all photos for Melia Room

Premium bedding, down duvets, minibar, in-room safe

Melia Room

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Melia Room Teide View

Interior

Melia Room Teide View

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Melia Room Frontal Sea View

Premium bedding, down duvets, minibar, in-room safe

Melia Room Frontal Sea View

8.4 out of 10
Very good
(7 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for The Level Grand Premium Room Teide View with Whirlpool

The Level Grand Premium Room Teide View with Whirlpool | Mountain view

The Level Grand Premium Room Teide View with Whirlpool

  • 99 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Grand Premium Room Frontal Sea View with Whirlpool

The Level Grand Premium Room Frontal Sea View with Whirlpool | Premium bedding, down duvets, minibar, in-room safe

The Level Grand Premium Room Frontal Sea View with Whirlpool

8.0 out of 10
Very good
(1 review)
  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Connected Room Frontal Sea View

Premium bedding, down duvets, minibar, in-room safe

Connected Room Frontal Sea View

  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Melia Room Frontal Sea View (2+1)

Premium bedding, down duvets, minibar, in-room safe

Melia Room Frontal Sea View (2+1)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for The Level Junior Suite Frontal Sea View

The Level Junior Suite Frontal Sea View | Premium bedding, down duvets, minibar, in-room safe

The Level Junior Suite Frontal Sea View

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Melia Room (2+1)

Premium bedding, down duvets, minibar, in-room safe

Melia Room (2+1)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Melia Room (3AD)

Premium bedding, down duvets, minibar, in-room safe

Melia Room (3AD)

  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Melia Room Teide View (3AD)

Interior

Melia Room Teide View (3AD)

  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Melia Room Frontal Sea View (3AD)

Premium bedding, down duvets, minibar, in-room safe

Melia Room Frontal Sea View (3AD)

  • 29 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Melia Room Teide View (2+1)

Interior

Melia Room Teide View (2+1)

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Connected Room Frontal Sea View (4+2)

Premium bedding, down duvets, minibar, in-room safe

Connected Room Frontal Sea View (4+2)

  • 58 sq m
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Room

Premium bedding, down duvets, minibar, in-room safe

Family Room

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room (2+2)

Premium bedding, down duvets, minibar, in-room safe

Family Room (2+2)

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for The Level Frontal Sea View

The Level Frontal Sea View | Premium bedding, down duvets, minibar, in-room safe

The Level Frontal Sea View

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for The Level Premium Frontal Sea View

The Level Premium Frontal Sea View | Premium bedding, down duvets, minibar, in-room safe

The Level Premium Frontal Sea View

  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

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  • All-inclusive
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4.4 out of 5, Excellent, 175 reviews
The price is CHF 105
includes taxes & fees
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About this property

Meliá Costa Atlantis Tenerife

Family fun on the beach, with outdoor pool, near Plaza del Charco
Spend the day relaxing on the beach or pampering yourself at Meliá Costa Atlantis Tenerife's full-service spa.
Meliá Costa Atlantis Tenerife offers 290 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bidets, complimentary toiletries and hairdryers. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Meliá Costa Atlantis Tenerife, you're just a quick walk from Martianez Shopping Centre. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy international cuisine and pool views while dining at Rumba
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include a children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym
  • Steps from Martianez Shopping Centre and Playa Martianez
Meliá Costa Atlantis Tenerife offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 8 meeting rooms available. A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Meliá Costa Atlantis Tenerife. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Puerto de la Cruz hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
Rumba – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).
Boreal – Overlooking the ocean, this lobby lounge only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
O´lula – This poolside family restaurant specialises in international cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 18 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 to 20 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boreal
  • O´lula
  • Rumba

Things to do

  • Bicycle storage
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 to 20 per person
  • Self-parking fee: EUR 18 per day
  • A late check-out fee will be charged
  • Facilities fee: EUR 18 per person, per day and includes use of: sauna; hot tub

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beatriz Atlantis
Beatriz Atlantis Hotel
Hotel Beatriz Atlantis
Beatriz Atlantis & Spa Hotel Tenerife/Puerto De La Cruz
Beatriz Atlantis And Spa Hotel
Beatriz Atlantis Hotel Puerto De La Cruz
Hotel Beatriz Atlantis Spa
Melia Costa Atlantis Tenerife
Meliá Costa Atlantis Tenerife Hotel
Meliá Costa Atlantis Tenerife Puerto de la Cruz
Meliá Costa Atlantis Tenerife Hotel Puerto de la Cruz

Meliá Costa Atlantis Tenerife Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 6 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Brandt

Stayed 3 nights in Dec 2025

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with a great staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

ileana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpia amplia y comfortably
Stayed 9 nights in Oct 2025

6/10 Okay

Amit

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I’m quite disappointed with the room service during my stay. I called twice to request an extra quilt or bedsheet from the room service team and once at reception, but despite staying for five nights, no one ever provided it. Additionally, it was very disappointing to find that the indoor pool is not available for children and the outdoor pool isn’t suitable for kids either. This makes the hotel not very family-friendly, which isn’t clearly stated on website. I would strongly recommend making this information clearer for families planning to stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lily

Good place
Stayed 2 nights in Aug 2025

10/10 Excellent

Christina, Hoboken

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend the hotel
Stayed 7 nights in Jun 2025

10/10 Excellent

Ruprecht

Per
Stayed 1 night in Jan 2026

4/10 Poor

Marco

Liked: Staff & service
Disliked: Cleanliness, amenities
Con quello che abbiamo speso: il parcheggio non era disponibile e quello più vicino era nel centro commerciale a 250 metri. No comment. La camera aveva il letto fatto ma non era stata pulita ed era sporca: capelli e peli nel lavandino wc doccia bidè e sul letto e sulle salviette . Abbiamo chiesto di cambiare camera, non si poteva . E’ venuta la signora dopo tre solleciti alla reception . Erano le 22 di sera! No comment Non ci eravamo ancora cambiati né fatto la doccia ( per forza) Il personale non c’entra , anzi sono tutti bravissimi ma non portavano fare niente Un consiglio : c’è di molto meglio e senza questi problemi . Hotels.com quando faccio la selezione “ con parcheggio” deve segnalare “ secondo disponibilità” perché non è possibile avere il parcheggio a 250 metri ( nel centro commerciale ) . Noi avevamo la sacca mazze da spostare ogni volta , immaginate quando piove..
Stayed 2 nights in Dec 2025

6/10 Okay

MONICA

Liked: Property conditions & facilities
Nos extrañó que hubo un día que no nos hicieron la habitación
Stayed 4 nights in Dec 2025

10/10 Excellent

Cecilie

Liked: Cleanliness, staff & service, amenities
Veldig fornøyd med både beliggenhet og personalet. Ryddig og veldig behagelig. God mat !
Stayed 7 nights in Oct 2025

8/10 Good

Bertil

Stayed 7 nights in Nov 2025

8/10 Good

Urs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preis/Leistung war gut. Ruhiges Zimmer (innerhalb des Hotels, d.h. gute Lärmisolierung zu Hotelgang, obwohl unser Zimmer genau an der Seite der Lifte war.) Pool nicht überfüllt, stets saubere Badetücher verfügbar. Einschränkung: Parkplatz für Mietauto ca. 15 Minuten entfernt beim Hafen jederzeit verfügbar. Ums Hotel herum war keine Chance, einen Parkplatz zu finden. Viele Restaurants verfügbar in kurzer Gehdistanz.
Stayed 8 nights in Oct 2025