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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

5.0 star property
VIP Access

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Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Creator video
6 bars/lounges, 2 swim-up bars, 2 poolside bars
3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Puerto Morelos Beach
    ‪13 min drive‬
  • Place, Puerto Morelos Town Square
    ‪17 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

9.4 out of 10
Exceptional
(81 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

  • 57 sq m
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise) | Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds (Paradise)

8.8 out of 10
Excellent
(25 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Garden view

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront | Premium bedding, down duvets, minibar, in-room safe

Honeymoon Suite, Beachfront

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • Sleeps 2
  • 1 King Bed
  • Sea view

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | View from room

Studio, Oceanfront (Paradise)

9.8 out of 10
Exceptional
(7 reviews)
  • 57 sq m
  • Sleeps 2
  • 1 King Bed
  • Sea view

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

9.0 out of 10
Wonderful
(6 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Resort view

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

9.2 out of 10
Wonderful
(13 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Chillout)

10.0 out of 10
Exceptional
(6 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Sea view

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up) | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed (Paradise Swim-up)

9.8 out of 10
Exceptional
(16 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Resort view

View all photos for Luxury Suite (Paradise)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise)

9.2 out of 10
Wonderful
(18 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

8.0 out of 10
Very good
(3 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Sea view

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About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Adults-only hotel with 4 restaurants and 3 outdoor pools
This smoke-free hotel features 4 restaurants, 3 outdoor pools and a full-service spa. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, 2 poolside bars, 6 bars/lounges and 2 swim-up bars are on-site. Change of towels is available on request
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation includes dining tables. Beds feature down duvets and premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, bathrobes and hairdryers.

This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desk chairs and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a 24-hour fitness centre.
The on-site spa has 9 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive. During your stay, you'll be close to Puerto Morelos Beach. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop, 2 swim-up bars and 2 poolside bars
  • Take a swim in the 3 outdoor pools
  • Indulge with massages at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Arrecife de Puerto Morelos National Park and 13 minutes by car from Puerto Morelos Beach
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers its guests 3 outdoor swimming pools and a 24-hour fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 4340 square feet (403 square metres) and includes conference space. The luxury Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive also features concierge services, dry cleaning/laundry services, and 24-hour room service. Free self parking and valet parking are available.

This 5-star Puerto Morelos hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive has 4 restaurants on site.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pickleball courts
  • 24-hour gym
  • 3 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,340 square feet of conference space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 9 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • Lift (109 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa

More

  • Lifeguards
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 838 out of 1509 reviews
Rating 8 - Good. 362 out of 1509 reviews
Rating 6 - Okay. 187 out of 1509 reviews
Rating 4 - Poor. 59 out of 1509 reviews
Rating 2 - Terrible. 63 out of 1509 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Brady

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very attentive staff. Food was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Kirk

Amazing time for the price
Stayed 5 nights in Oct 2025

10/10 Excellent

Deborah, Muskegon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room & resort as a whole was beautiful and very clean. The majority of the staff were pleasant. Although because it's so small the pools are on top of each other, and the music overlaps so you can't relax if you want to. The food was good, not always great but there is enough variety to always find something.
Stayed 6 nights in Oct 2025

8/10 Good

Kellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds, pools, and restaurants were well done and the staff was nice. Strangely, the 5 o’clock Somewhere Swim Up bar closes at 5, despite the pool being open until 7. For the restaurants, the menus and restaurant options were limited. The best food was probably the tacos and ceviche at the License to Chill lunch place. Rooms are clean and tidy, but the swim-up suite wasn’t worth it because the water was so cold that it was unusable. Overall, it was a nice place. I’ve stayed at nicer, but I’ve also stayed at much worse.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stephanie French

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. Looks brand new. Very clean. We loved that the property wasn’t very big very so it’s easily walkable. Food was delicious. Staff were so attentive and friendly. Gabino served us several days and told o great care of us and remembered what we liked. Able helped get us booked with the things we wanted to do and helped us so much. The spa was worth every penny. Very relaxing.
Stayed 3 nights in Oct 2025

6/10 Okay

Hernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic drinks selection
Stayed 3 nights in Oct 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, room comfort

A Happy Place

Overall, the property has a fun vibe & the staff is great. The only real complaint I have is that I definitely felt rushed to eat & go at both dinner restaurants - I think because I was a solo diner, I wasn't given the same quality of service that couples or a larger group would have received. The pools are nice, but tiles are falling off everywhere so it feels dated even though it's not. The staff is attentive & happy to keep the delicious cocktails flowing - my stay here was at the end of a longer trip & it was a great choice before heading home to reality!
View from Center of Level 3
Looking out at the ocean from the pool next to the 5'Clock Somewhere Bar
Stayed 2 nights in Oct 2025

8/10 Good

Javier

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Colton

Stayed 4 nights in Oct 2025

10/10 Excellent

Peka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Sonia, East Brunswick

Stayed 1 night in Oct 2025

6/10 Okay

Josh

Stayed 4 nights in Oct 2025

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from a 5 night stay at Margaritaville adults only. Our group was a party of 10. Overall we loved the resort. Very clean and we all loved our rooms. Our only problem was getting reservations for dinner together. We either had to eat at 5 or at 9 pm. 5 was way too early and 9 was way too late. I also didn't love that both reservation required restaurants were closed on the same night.(Our last night). What we did absolutely love were the people who worked there. Pepe in the smaller pool bar was THE BEST and Gambino in the restaurant was right on top of service every day! We will definitely stay at a Margaritaville again and wouldn't hesitate coming back to this one in Puerto Morales!
Stayed 5 nights in Oct 2025

8/10 Good

Amber Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good mid range resort. The staff it amazing and really care about you're time there. The food was good but the portions were small. The only thing that annoyed me was they're "prestige travelers" program. I told them i wasnt interested multiple times and they still tried to sell my husband and I on listening to the pitch(scam).
Stayed 7 nights in Oct 2025

10/10 Excellent

ghazal, vancouver

Stayed 3 nights in Oct 2025

10/10 Excellent

Artsiom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay! The hotel was clean, comfortable, and in a great location—but what really made the experience exceptional was the staff. Jorge, Armando, and Ivan went above and beyond to make us feel welcome and taken care of. They were incredibly friendly, helpful, and always had a smile. Would definitely come back just for the amazing service!
Stayed 10 nights in Sep 2025

8/10 Good

Lisseth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at Margaritaville Resort All-Inclusive in Cancún, and while the property itself is lovely and peaceful, my experience was a mix of great hospitality and frustrating mismanagement. The Good:The resort grounds were clean and well-kept, and the staff inside the hotel were kind, welcoming, and seemed genuinely happy to have us there. The restaurants offered good food and pleasant service, and overall the atmosphere was relaxing. The Not-So-Good:Unfortunately, the excursions arranged through the resort’s third-party vendor (Dream Team or DreamWorks) were a major disappointment. I paid for a package including dolphin swimming, parasailing, and a meal, but once we arrived, there were repeated miscommunications about what was included. Because of the confusion, I missed my original parasailing time and had to be rescheduled. One staff called me "that fat black woman" to his coworker but refuse to talk to me. After completing the activities, I was told I couldn’t have the meal I’d already paid for. Despite showing proof of purchase, I was refused service and even made to feel embarrassed in front of others. The waitress involved called over security, and even though both my friend and I paid (my friend even paid extra for her meal), we were still denied. That whole interaction felt unprofessional and belittling. Other Observations:The pool area was sometimes unclean and had a noticeable odor, even early in the morning after cleaning crews had come through
Stayed 4 nights in Sep 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and beautiful property, just no beach :(
Stayed 3 nights in Oct 2025

8/10 Good

William Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property and staff ver good. But no beach
Stayed 7 nights in Oct 2025

10/10 Excellent

Luca

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very relaxing and fun place
Stayed 4 nights in Oct 2025

8/10 Good

Peyninna

Stayed 2 nights in Oct 2025

8/10 Good

Travis D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Home warming . Excellent services and staff very friendly and compassionate about their jobs. BANDS FURIBG THE WEEK WERE GREAT MUSIC FOR ALL ethnic groups. Friendly people staying at resort made lots of new friends. Pool and grounds are very clean and kept up daily. Food is good and drinks choice are good . Fun activities you can join daily in or out of the pool . ONLY DISLIKE IS THAT THERE IS NO ON SITE BEACH AT THIS RESORY ANYMORE GOT WASHED OUT BY THE STORMS . SO THERE NO OPEN WHITE SAND BEACH BUT EVERYTHING STILL OCEAN VIEW AND VERY BEAUTIFUL RESORT.
Stayed 8 nights in Sep 2025

10/10 Excellent

Charly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The place and the staffs were great. But dealing with Expedia is the worse. Expedia is deceiving and arrogant. I will never, ever deal with Expedia anymore.
Stayed 3 nights in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The Rooms, hotel, food, and staff were fantastic. 10 out of 10. My only complaint would beThe ocean near the hotel had bad smelling algae this time of year, (September) so wasn’t ideal. But the pool was fantastic.
Stayed 5 nights in Sep 2025