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Hotel Soleil Pacifico

3.5 star property

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Photo gallery for Hotel Soleil Pacifico

Terrace/patio
Property grounds
Aerial view
2 restaurants, dinner, brunch served; Caribbean cuisine
2 restaurants, dinner, brunch served; Caribbean cuisine

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
  • Parking included
  • Restaurant

Explore the area

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105 KM Road Chulamar, Puerto San Jose, Escuintla
  • Place, Monterrico Beach
  • Place, Puerto San Jose Beach
    ‪23 min drive‬
  • Place, Aquamagic
    ‪25 min drive‬

Room options

View all photos for Double Room

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Double Room

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Bungalow, Garden View

Deluxe Bungalow, Garden View | Lobby

Deluxe Bungalow, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About this property

Hotel Soleil Pacifico

Family-friendly fun on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Soleil Pacifico's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Hotel Soleil Pacifico offers 128 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a rainfall showerhead and complimentary toiletries. This Puerto San Jose resort provides wireless Internet access for a surcharge. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and hairdryers can be requested.

3 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include facials and manicures and pedicures.
During your stay at Hotel Soleil Pacifico, you'll be close to Puerto San Jose Beach. Enjoy features like free self-parking, plus 3 outdoor pools and 2 restaurants.
  • Free self-parking
  • Enjoy Caribbean cuisine while dining at Los Caracoles
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the 3 outdoor pools or soak in the 2 hot tubs
  • Treat yourself to facials, massages or manicures and pedicures at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes tennis courts and volleyball
  • 5.6 miles (9 km) from Puerto San Jose Beach and 30.7 miles (49.5 km) from Monterrico Beach
  • Airport shuttle service available for a fee
Some rates at Hotel Soleil Pacifico are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Soleil Pacifico offers its guests 3 outdoor swimming pools, 2 hot tubs, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee.

A business centre and a meeting room are available. Event space at this resort measures 1374100 square feet (127657 square metres) and includes conference space. A nightclub, spa services, and a terrace are also featured at the family-friendly Hotel Soleil Pacifico. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Puerto San Jose resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Los Caracoles – This restaurant specialises in Caribbean cuisine and serves brunch and dinner.
El Mirador – This restaurant overlooks the ocean.
On-site venue No. 3 – sports bar.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Hotel Soleil Pacifico are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (all beverages included)

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per 24-hour period)
  • Available in some public areas: WiFi (USD 5 per 24-hour period)

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 12 for adults and USD 9.20 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • Los Caracoles

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Nightclub
  • Tennis

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,374,100 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 37.5 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 for adults and from USD 9.20 for children
  • Fee for in-room wireless Internet: USD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 5 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 45 per person (one way)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 37.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Soleil Pacifico
Hotel Soleil Pacifico Puerto San Jose
Soleil Pacifico
Soleil Pacifico Puerto San Jose
Hotel Soleil Pacifico Resort
Hotel Soleil Pacifico Puerto San Jose
Hotel Soleil Pacifico Resort Puerto San Jose

Hotel Soleil Pacifico Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 109 out of 366 reviews
Rating 8 - Good. 105 out of 366 reviews
Rating 6 - Okay. 61 out of 366 reviews
Rating 4 - Poor. 41 out of 366 reviews
Rating 2 - Terrible. 50 out of 366 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Israel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good. Did not do bar.
Stayed 4 nights in Oct 2025

6/10 Okay

Juan

Travelled with group
Liked: Staff & service
Stayed 1 night in Sep 2025

4/10 Poor

Yanira

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Sep 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 3 nights in Sep 2025

4/10 Poor

JULIA ENRIQUETA

Travelled with family
Disliked: Amenities
Terribly expensive for what you get. All inclusive was a complete joke and a huge rip off!! We left a day early even though we paid for another night. Could not wait to leave. Food was less than average at best.
Stayed 3 nights in Sep 2025

10/10 Excellent

Azahea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great priperty brst kn Puert San Jose. Competitive pricing, clean areas throughout, great housekeeping amd staff. Great amenities all around with theatre, bar, pools and kiddie area and beach access.
Stayed 1 night in Sep 2025

4/10 Poor

Leonel

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The personnel is excellent. They are very polite and hospitable. The pool has mold all over. In general the pool shape really bad. It needs to be remodeled. The dinner buffet is horrible. It tasted like food I can make at home, not like the food a professional chef cooked, which a resort of this category should have. Very mediocre food. I’d give this place a 2.5 star resort, maybe a 3.0 star really pushing it. But never a 4 star like they preaume to be
Stayed 1 night in Aug 2025

10/10 Excellent

Azahea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful high end property with friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

carlos

Liked: Cleanliness, amenities, property conditions & facilities
That the pool closest to the beach, closed early
Stayed 1 night in Aug 2025

10/10 Excellent

Francisco

Stayed 1 night in Aug 2025

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I think they can improve the staff
Stayed 1 night in Aug 2025

10/10 Excellent

Yessenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Carmen

Travelled with family and small children
If you have kids it’s the perfect place ! Private beach amazing
Stayed 1 night in Jul 2025

2/10 Terrible

KWANGJAE

Stayed 2 nights in Jun 2025

10/10 Excellent

Lilian

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
areas es espectacular
Stayed 2 nights in Jun 2025

4/10 Poor

Selvin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Front desk very slow, it takes too long to check in and check out also very slow, front desk personal didn’t offer any promotions any deals, restaurant for lunch took almost an hour after ordering our food.
Stayed 1 night in Jun 2025

8/10 Good

carlos

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Lucy, Los Angeles

Stayed 2 nights in Jun 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Love the food, the facilities. We had a great time!
Stayed 1 night in May 2025

10/10 Excellent

Juan

Stayed 2 nights in Apr 2025

2/10 Terrible

Mirna

Stayed 3 nights in Apr 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great nothing to complain about
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to relax - Several good pools - Decent breakfast - On the beach - Not many beach chairs - Decent restaurant - Nice big rooms
Stayed 2 nights in Mar 2025

10/10 Excellent

Heidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is huge , very nice palm trees
Stayed 1 night in Feb 2025

8/10 Good

veronica

Travelled with group
Liked: Cleanliness
The resort was really nice the swimming pool really nice too the food excellent . But l had some inconveniences with my booking. The customer service awful they give. Really hard time with the booking and breakfast included. They didn’t had the information in the computer and they refused to give me my breakfast included. Bad customer service the sheets in the bed were clean but the skirt look nasty . Ho edtly l will come back to that resort.
Stayed 1 night in Feb 2025