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Aparthotel

Hotel Eloisa - Near Playa de los Muertos

3.0 star property

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Photo gallery for Hotel Eloisa - Near Playa de los Muertos

Hallway
2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Aerial view
Rooftop terrace
Suite | Living area | 32-inch flat-screen TV with cable channels, TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Puerto Vallarta
  • Place, Olas Altas Street
    ‪2 min walk‬
  • Place, Cuale Island
    ‪3 min walk‬
  • Place, Los Muertos Pier
    ‪3 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Blackout curtains, iron/ironing board, bed sheets

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard Studio

Standard Studio | Blackout curtains, iron/ironing board, bed sheets

Standard Studio

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | Blackout curtains, iron/ironing board, bed sheets

Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Futons

View all photos for Studio Deluxe with View

Blackout curtains, iron/ironing board, bed sheets

Studio Deluxe with View

  • 32 sq m
  • Sleeps 2

View all photos for Quadruple Room Standard

Blackout curtains, iron/ironing board, bed sheets

Quadruple Room Standard

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • Sleeps 4

View all photos for Quadruple Suite

Blackout curtains, iron/ironing board, bed sheets

Quadruple Suite

  • 60 sq m
  • Sleeps 2

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includes taxes & fees
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About this property

Hotel Eloisa - Near Playa de los Muertos

Beach fun in 2 outdoor pools, near Galleria Dante
At Hotel Eloisa - Near Playa de los Muertos, spend the day on the nearby beach or relax by one of the aparthotel's 2 outdoor swimming pools. Each apartment offers a flat-screen TV with cable channels, plus a ceiling fan and a shower.
Hotel Eloisa - Near Playa de los Muertos offers 77 air-conditioned accommodations with free toiletries and a ceiling fan. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The clean apartments at Hotel Eloisa - Near Playa de los Muertos get high marks from our customers. During your stay, you're just a quick walk from Bay of Banderas. Free WiFi in public areas, 2 outdoor pools and a rooftop terrace are available. This comfortable aparthotel has 77 apartments over 5 floors. Enjoy your stay with amenities like a flat-screen TV and free toiletries in each apartment.
  • Each apartment offers a flat-screen TV, free toiletries and a shower
  • Free Wi-Fi in some public areas
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Olas Altas Street and 4 minutes on foot from Galleria Dante
Hotel Eloisa - Near Playa de los Muertos offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. A rooftop terrace, a library, and multilingual staff are also featured at Hotel Eloisa - Near Playa de los Muertos.

This 3-star Puerto Vallarta aparthotel is smoke free.

Property amenities

Beach

  • Sandy beach (direct access)

Pool/Spa

  • 2 outdoor pools
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Car hire

Family friendly

  • Children stay free (see details)

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Library

Outdoor areas

  • Rooftop terrace

Work spaces

  • Coworking space

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Gift shop/newsstand
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Proposal/romance packages
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a hospital
  • Near the airport
  • Near the bay
  • Near the boardwalk/promenade

Things to do

  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Fishing nearby
  • Horseback riding nearby
  • Whale watching nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 5 floors
  • 77 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Eloisa - Near Playa de los Muertos

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eloisa Hotel
Eloisa Puerto Vallarta
Hotel Eloisa
Hotel Eloisa Puerto Vallarta

Hotel Eloisa - Near Playa de los Muertos Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 518 out of 1553 reviews
Rating 8 - Good. 538 out of 1553 reviews
Rating 6 - Okay. 310 out of 1553 reviews
Rating 4 - Poor. 114 out of 1553 reviews
Rating 2 - Terrible. 73 out of 1553 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Elizabeth

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My husband and I have come to the Eloisa for many years. My hubby is handicapped and loves to watch everything going on at the park from the balcony. Those suites were not available to us on check in Nov. 01, but maybe by Nov 4. So I booked a second week. Lilli said then nothing avail at the front for us until 10th. Then I cancelled the second week. Lilli was not helpful or kind to my husbands condition. The suite we had just had a view of a wall and everyone walking downstairs had a full view into our suite so we had to sit in the dark with the shades closed. The suite was not clean, there was garbage from previous guests left in the cushions of the sofa, no light bulb in the fridge, the shower track was black, the cushions of the sofa were all stained. I left my coffee cup for a few minutes on the table and when I returned it was covered in ants. It was most disappointing experience.
The shower
Behind the couch cushion
Behind the couch cushion
A child’s wind up chicken behind the couch cushion
Stayed 7 nights in Nov 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
It was good
Stayed 10 nights in Oct 2025

6/10 Okay

Lisa

Liked: Cleanliness
Had very nice air conditioning, room was above the bar and was very very noisy. Clean and great housekeeping staff. Pools are not great. Nice location, but near bars, so that is great if you don’t mind the noise. Elevator is handy when working.
Stayed 10 nights in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
I just got home from a 26 night stay at Hotel Eloisa 💕 The staff were friendly and helpful, the hotel is cute, very clean, great location and I felt very safe a solo woman. Thank you to the wonderful staff for an amazing, welcoming stay.
View from rooftop patio.
Cozy standard room.
Lobby and bottom floor pool (there’s rooftop pool too.
Stayed 26 nights in Oct 2025

10/10 Excellent

Carla

Liked: Cleanliness, amenities
Great location, really comfortable bed. The staff are very helpful and friendly.
Stayed 4 nights in Oct 2025

10/10 Excellent

Timothy G

Liked: Cleanliness, property conditions & facilities
Beach view
Stayed 11 nights in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities
Stayed 7 nights in Oct 2025

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, staff great, excellent location. Pool deck good with a short distance to your room
Stayed 6 nights in Oct 2025

6/10 Okay

Kevin Michael

Liked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

Dinah

Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

JUAN I

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to the beach.
Stayed 3 nights in Sep 2025

2/10 Terrible

Karely

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Well we got to the hotel and they didn’t even have our reservation ready, and they couldn’t find it, after that we had to wait like 20 minutes for them to finally find it and at the end we ended up paying more because they said it was only for two adults even doe our room was for 4 adults with two beds. The two ladies at the front weren’t even nice when they were asking for our information the only people that was nice was the bellman/porter.
Stayed 1 night in Sep 2025

6/10 Okay

David

Travelled with family
Liked: Property conditions & facilities
Location was great but noisy. The bathroom was smelly my entire stay.maybe back flow water or drainage issues here.
Stayed 10 nights in Aug 2025

8/10 Good

garnet

staff pleasant.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
I’ve stayed many times and I always come back. Great location and a quiet hotel but near everything you want.
Stayed 5 nights in Apr 2025

6/10 Okay

Dana

Liked: Cleanliness
Stayed 4 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Great property with A/C and a pool. Located very central in town. Shuttle from airport is easy peasy.
Stayed 1 night in Jun 2025

6/10 Okay

Regina

Liked: Cleanliness
Limited options, staff not nice
Stayed 4 nights in Jun 2025

10/10 Excellent

Anne

Stayed 7 nights in Jun 2025

10/10 Excellent

Auono

Liked: Cleanliness, amenities, property conditions & facilities
If you want to stay at a place that is walking distance to bars and restaurants then this is a pretty good place to stay. The only thing i didn't like was paying for guests to go to my room. Be mindful of your AC remote control and store it somewhere safe, because mine went missing and only hotel staff had access to my room. Also, if you are a light sleeper, then i would avoid staying in rooms facing the park. I don't know how the other rooms are with noise. Overall i enjoyed my stay here.
Stayed 6 nights in May 2025

8/10 Good

James

Stayed 7 nights in Jun 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a hidden gem!!! The perfect location to everything. The front desk staff are very accomodating, the property is absolutely spotless. The pools were very refreshing and the roof top area was breathtaking with beautiful views of the bay. I would definitely stay here again in a heartbeat.
Stayed 8 nights in May 2025

6/10 Okay

Eric Paul

The property was ok. The day staff was friendly and smiled. The night staff was the opposite. Never smiled ir even made eye contact. The visitor policy is not good if you have friends who want to stop by. They charge $20 per visitor
Stayed 5 nights in May 2025

6/10 Okay

Omar

Liked: Cleanliness, property conditions & facilities
Bathroom had a strong smell of drainage all day that bathroom door must be closed all the times, and mosquitoes..
Stayed 4 nights in May 2025

2/10 Terrible

Sonja

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Other than being close to the beach, the hotel was very dirty, no microwave, no iron, no blow dryer and the batrooms were literally open to the outside, and we were lucky no critters got in. They wouldn't give us clean towels unless we had the room cleaned by the maid service, which we didn't want.
In the bathroom 1
Stayed 4 nights in May 2025