This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services and a 24-hour front desk. Change of towels is available on request
Hotel Palmeras offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature a ceiling fan. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and change of towels can be requested.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Palmeras, you're just a quick walk from Playa Bucerías. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
Free Wi-Fi in some public areas
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
Take a swim in the outdoor pool
Services include a concierge, tour or ticket assistance and luggage storage
Steps from Playa Bucerías and 3 minutes on foot from Bay of Banderas
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and concierge services are also featured at Hotel Palmeras.
This 3-star Bucerías hotel is smoke free.
Terra Café (Cafe & Bar) – On-site restaurant.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Terra Café (Cafe & Bar)
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Guest services
Change of towels on request
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Beach towels
Pool loungers
Pool umbrellas
Accessibility
No lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Down comforter
Bathroom
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
More
Access via exterior corridors
Air conditioning
Ceiling fan
Individual decor
Individual furnishings
Separate sitting area
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Palmeras
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: MXN 500 per accommodation, per stay
Breakage deposit: MXN 500 per stay
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
We should mention
Pool access available from 9:00 AM to 9:00 PM
Pets and service animals are not allowed on site.
Guests may experience noise disturbance due to nearby construction work.
Property is also known as
Hotel Palmeras Hotel
Hotel Palmeras Bucerías
Hotel Palmeras Hotel Bucerías
Hotel Palmeras Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Room was dated but I understand renos have occurred to some rooms so hopefully the others will be completed in due time. AC worked well, nice pool area, cloe to the beach and restaurants.
I have been staying here for a week so far, and have extended my stay. I was here through the fires and chaos that occurred in Puerto Vallarta and felt very safe here with the guests and hotel staff.
The rooms are so spacious and comfortable and the housekeeper is lovely and comes daily.
The breakfast here is wonderful, and sometimes has live music. The servers are so very friendly and kind, as are the front desk staff. The greenery around the patios and pool is very beautiful 😍
I wish I could stay much longer.
Clean, excellent staff, didn’t use the pool only stayed one night. Had ac, fan in room. Big downfall was NO INTERNET in room. Fine for just staying one night.
katherine
Stayed 1 night in Mar 2026
Verified
6/10 Okay
Marieke
12 Jan 2026
Liked: Amenities
A little bathroom touch up would bring this from 3 to a 5. The price was super high for such a 1* bathroom, but friendly staff and nice pool and pool deck were good.
Marieke
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Brendan
4 Nov 2025
Liked: Cleanliness
Friendly staff. Newly renovated room. Good hot water.
Staff is friendly. Pool area good. Cleaning good. Room needs total rebuild. Beds are terrible. Kitchenette is terrible. If you want to boil a egg your good. Anything else is impossible. Short stay ok. Great location
AC was great
Pool was awesome
Well maintained and clean
Excellent for walking everywhere
We had no water the first night, tank got filled the next day. Not a big deal to us.
Authentically Mexican.
Would 100% stay there again!!!!!
Room was very clean. Staff was delightful and helpful. In the heart of everything. Only negative was my room was located at ground level fronting the very busy main street and noise was loud and in the room. Otherwise excellent
Cindy
Stayed 6 nights in Dec 2025
Verified
6/10 Okay
Clara
4 Feb 2026
The staff was good. It’s an older hotel which we knew but the pictures used for the advertising were older pictures, the rooms didn’t look like them. Some others had no door on the bathroom, small rusted fridges and the water situation in Bucerias is bad. We ran out of water 4 times, having to get a bucket of water from the pool to flush the toilets.
staff and hotel were great but progress in the town is noisy
Glen
Stayed 11 nights in Mar 2025
Verified
8/10 Good
edhid
18 Nov 2025
Liked: Cleanliness, staff & service, room comfort
Great service, front ladies are kind, freindly. Clean room. Closet had a broken drawer, I did report this to front desk. Too bad the restaurant /coffee spot is closed. Used to be great for breakfast, they really need to re-open it. pls.