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Hotel Palmeras

3.0 star property

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Photo gallery for Hotel Palmeras

Reception
Master Suite | Terrace/patio
Garden
32-inch flat-screen TV with cable channels, TV
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Restaurant
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
35 Lázaro Cárdenas, Bucerías, NAY, 63732
  • Place, Playa Bucerías
    ‪1 min walk‬
  • Place, Art Walk Bucerias
    ‪3 min walk‬
  • Place, El Tigre Golf at Paradise Village
    ‪16 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪33 min drive‬

Room options

View all photos for Economy Studio

Economy Studio | Down duvets, individually decorated, individually furnished, bed sheets

Economy Studio

8.0 out of 10
Very good
(5 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Down duvets, individually decorated, individually furnished, bed sheets

Junior Suite

7.2 out of 10
Good
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Down duvets, individually decorated, individually furnished, bed sheets

Master Suite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Studio

Economy Studio | Down duvets, individually decorated, individually furnished, bed sheets

Economy Studio

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Double Room

Economy Double Room | Down duvets, individually decorated, individually furnished, bed sheets

Economy Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Palmeras

This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services and a 24-hour front desk. Change of towels is available on request
Hotel Palmeras offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature a ceiling fan. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and change of towels can be requested.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Palmeras, you're just a quick walk from Playa Bucerías. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Playa Bucerías and 3 minutes on foot from Bay of Banderas
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and concierge services are also featured at Hotel Palmeras.

This 3-star Bucerías hotel is smoke free.

Terra Café (Cafe & Bar) – On-site restaurant.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Terra Café (Cafe & Bar)

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Palmeras

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500 per accommodation, per stay
  • Breakage deposit: MXN 500 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Palmeras Hotel
Hotel Palmeras Bucerías
Hotel Palmeras Hotel Bucerías

Hotel Palmeras Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 52 out of 148 reviews
Rating 8 - Good. 45 out of 148 reviews
Rating 6 - Okay. 20 out of 148 reviews
Rating 4 - Poor. 16 out of 148 reviews
Rating 2 - Terrible. 15 out of 148 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful, convenient location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities
Very lovely hotel :)
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
Small basic room close to a lot of funbars and restaurants
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dated but I understand renos have occurred to some rooms so hopefully the others will be completed in due time. AC worked well, nice pool area, cloe to the beach and restaurants.
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Clean room. Comfy beds.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Catherine

Staff very friendly bare bones room and no extras. A chair and small table in the room is needed.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Brandi

Liked: Cleanliness, amenities, property conditions & facilities
I have been staying here for a week so far, and have extended my stay. I was here through the fires and chaos that occurred in Puerto Vallarta and felt very safe here with the guests and hotel staff. The rooms are so spacious and comfortable and the housekeeper is lovely and comes daily. The breakfast here is wonderful, and sometimes has live music. The servers are so very friendly and kind, as are the front desk staff. The greenery around the patios and pool is very beautiful 😍 I wish I could stay much longer.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities
Clean room and good service.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Kathryn

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was neglected except for lobby and pool.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, excellent staff, didn’t use the pool only stayed one night. Had ac, fan in room. Big downfall was NO INTERNET in room. Fine for just staying one night.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Marieke

Liked: Amenities
A little bathroom touch up would bring this from 3 to a 5. The price was super high for such a 1* bathroom, but friendly staff and nice pool and pool deck were good.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brendan

Liked: Cleanliness
Friendly staff. Newly renovated room. Good hot water.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Samuel

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff is friendly. Pool area good. Cleaning good. Room needs total rebuild. Beds are terrible. Kitchenette is terrible. If you want to boil a egg your good. Anything else is impossible. Short stay ok. Great location
Stayed 28 nights in Jan 2026
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Palmeras Hotel was just right for me.
Stayed 14 nights in Mar 2025
Verified

8/10 Good

Noreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Dwain

Liked: Cleanliness, amenities, property conditions & facilities
Yes to all
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice little hotel, close to everything, we only spent a night there but will do a whole week next time
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Cori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was great Pool was awesome Well maintained and clean Excellent for walking everywhere We had no water the first night, tank got filled the next day. Not a big deal to us. Authentically Mexican. Would 100% stay there again!!!!!
Stayed 10 nights in Nov 2025
Verified

8/10 Good

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff was delightful and helpful. In the heart of everything. Only negative was my room was located at ground level fronting the very busy main street and noise was loud and in the room. Otherwise excellent
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

Clara

The staff was good. It’s an older hotel which we knew but the pictures used for the advertising were older pictures, the rooms didn’t look like them. Some others had no door on the bathroom, small rusted fridges and the water situation in Bucerias is bad. We ran out of water 4 times, having to get a bucket of water from the pool to flush the toilets.
Stayed 22 nights in Jan 2026
Verified

10/10 Excellent

janice

Liked: Cleanliness, staff & service, property conditions & facilities
This old Canadian needed some assistance in locating bus etc. counter staff were exceptionally helpful
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff and hotel were great but progress in the town is noisy
Stayed 11 nights in Mar 2025
Verified

8/10 Good

edhid

Liked: Cleanliness, staff & service, room comfort
Great service, front ladies are kind, freindly. Clean room. Closet had a broken drawer, I did report this to front desk. Too bad the restaurant /coffee spot is closed. Used to be great for breakfast, they really need to re-open it. pls.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Jason

Liked: Staff & service, amenities, property conditions & facilities
Kitchen setup was basic but workable. A/C was ice cold 👍
Stayed 5 nights in Sep 2025