The room was okay. The shade fell off and was not replaced, allowing light in the room at night. The AC wasnât noticeable and the mattress was very hard. I liked the location and the staff.
Excellent location. Helpful staff. Respectful when entering public spaces. Housekeeping does an amazing job at keeping rooms clean. Grounskeeper does a wonderful job maintaining the hotels charm.
The staff at this hotel are very kind but the management is awful. I would not go back to this hotel nor would I recommend it. We were forced to pay for a broken sink in our room. My husband while looking for the bathroom light switch touched the vanity globe to see if the switch was there and the globe fell into the sink breaking the sink. Obviously the globe was not properly attached, there was one screw and when my husband touched it to see if there was a light switch at the top the entire globe and the electrical wires and bulb fell out of the wall. I understand this is Mexico but before you make your guest pay damage you should ensure the room is safe for them. Additionally the deadbolt on our door was broken and when I tried to turn the bolt, it fell on the ground. I wanted to love this little hotel but because of poor management I will not return.