This smoke-free hotel features free Wi-Fi in public areas. Change of towels is available on request
Hotel RIO MAR offers 5 accommodations. This Puerto Vallarta hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at Hotel RIO MAR, you're just a quick walk from Bay of Banderas. You'll find features such as free WiFi in public areas.
Free Wi-Fi (speed: 25+ Mbps)
Steps from Bay of Banderas and 11 minutes on foot from Malecon
WiFi is free in public spaces.
This Puerto Vallarta hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Conveniences
Limited-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Accessibility
No lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Heated bathroom floor
Private bathroom
Shower
Soap
Toilet paper
Towels provided
Policies
Check-in
Check-in start time: noon; check-in end time: 12:30 PM
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets and service animals are not allowed at Hotel RIO MAR
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Cash Breakage deposit: MXN 400 per night
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 9:00 AM - 5:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Hotel RIO MAR Hotel
Hotel RIO MAR Puerto Vallarta
Hotel RIO MAR Hotel Puerto Vallarta
Hotel RIO MAR Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
They did not have our Hotels.com reservation. They said they do not accept reservations from this company. Thank God they had empty room and charged me what the hotel.com price would have been. The map was deceiving. It was not close to the beach. It was on a main thoroughfare. Extremely noisy traffic all night long. The room had recently been redecorated. Very sparsely furnished but very clean. The hot water ran for less than two minutes before running out. The misleading hotel picture made you think it was a much nicer,newer property.
GARY
Stayed 5 nights in Mar 2024
2/10 Terrible
Gregory
2 Apr 2024
Liked: Cleanliness, staff & service
The hotel did not have my reservation. They did not have another persons reservation that booked through hotels.com either. I’m not sure whose fault it is. But being Easter weekend, we both were able to get rooms. Hot water lasted only 5 minutes and then it was cold. Ants everywhere on floor. The man running the place was a nice guy though.
New family run hotel. Unfortunately I do not speak Spanish - staff did their best to support me during check in and were so lovely and proactive. Important to be aware that the central location means that there is lots of traffic at night and buildings in the town do not have insulation. This would be an issue wherever you choose to stay down town. Close to old town Puerto Vallarta.
Florry
Stayed 1 night in Jan 2024
2/10 Terrible
Robert
21 Jan 2024
Disliked: Staff & service
Poor hotel for Hotels.com to advertise.
We did not stay at the Rio Mar Hotel. We had a hard time finding it because the address was incorrect. That hotel’s private website gives a different address from what Hotels.com posts. When found there was no person in the building to give us a key to a room.
On a super busy road, if you don't call after you think you reserved a room and confirm your going they will cancel your booking and give your room away.
The place is convinently located near the Malecón/city center. The cons are that there are no amenities included (pool, restaurant). No elevator available if you have elderly people. It by a busy bride crossing so if you’re looking for peace and quiet, then this isn’t for you. What you do get a clean room and friendly service. It’s convenient if you’re on a stopover headed somewhere else but not recommended for long stays
Great location next to the river with a 5 minute walk to the zona romantica bars and restaurants. 10 minutes to the beach. Great for a solo traveler who needs clean and safe place to sleep. Has air conditioner and tv. Shower and bathroom are combined. Didn’t have housekeeping daily but I think it was an option I just didn’t understand. The only drawback is the noise. The street it’s located on is a main drag and very busy making it loud. There’s also a hotel with bar behind it that plays loud music. So it’s quite loud even with the windows closed. The door locks are a single push button like multiple other hotels in PV that always make me nervous and there’s no in room safe or hotel lobby safe. This is great for those on a budget that won’t be in the room much.
Mike
Stayed 3 nights in Nov 2023
8/10 Good
Jaime
Travelled with family, Travelled with family and small children
Horrible experiencia con este hotel, no respetaron mi reservación y nunca me avisaron, esperaron a que llegara al hotel para decirme que habían sobre reservado y que no tenían disponibilidad. Horrible hotel no lo recomiendo.
No tienen un registro digital, al llegar nos comentaron que el precio de la pagina no era el correcto.
"Reserve" una habitación doble, pero al llegar me dijeorn que el precio no era el de la doble y que no tenian disponibilidad.
Lo anterior hace perder tiempo y dinero porque estas seguro de llegar a un lugar y terminas teniendo que buscar a la mera hora otro lugar donde quedarte, habiendo muy pocas opciones al ser el mismo día.