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Hotel y Suites Los Encantos

3.0 star property
VIP Access

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Photo gallery for Hotel y Suites Los Encantos

Relax by the pool surrounded by lush greenery and palm trees, with a shallow area for kids and a seating area under umbrellas.
Relax in style with a round table and two comfortable chairs, shaded by a large umbrella amidst lush greenery.
Kitchen features a gas stove, refrigerator, and microwave, along with a coffee maker on the countertop.
Relax in this inviting room featuring a large bed, a desk with a microwave and refrigerator, and a framed picture.
Los Encantos hotel features a unique architectural style with a thatched roof and palm trees in the surrounding area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Miramar 13, Sayulita, NAY, 63734
  • Sayulita Farmers Market
    ‪3 min walk‬
  • Sayulita Beach
    ‪5 min walk‬
  • Sayulita Square
    ‪5 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room, Pool View

Double Room, Pool View | 1 bedroom, premium bedding, bed sheets

Double Room, Pool View

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, bed sheets

Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel y Suites Los Encantos

Hotel in Sayulita with 24-hour front desk and outdoor pool
An outdoor pool, a children's pool and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Hotel y Suites Los Encantos offers 8 air-conditioned accommodations with coffee/tea makers and a ceiling fan. Beds feature premium bedding. Bathrooms include baths or showers. Housekeeping is offered on a daily basis and hairdryers can be requested.
An outdoor pool and a children's pool are on site.
During your stay at Hotel y Suites Los Encantos, you're just a quick walk from Sayulita Farmers Market. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a terrace
  • Just a 3-minute walk from Sayulita Farmers Market and 7 minutes on foot from Sayulita Square
Hotel y Suites Los Encantos offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. Hotel y Suites Los Encantos also features a terrace and a garden. Self parking is free.

Smoking is allowed in designated areas at this 3-star Sayulita hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel y Suites Los Encantos Sayulita
Hotel y Suites Los Encantos
y Suites Los Encantos Sayulita
y Suites Los Encantos
Y Suites Los Encantos Sayulita
Hotel y Suites Los Encantos Hotel
Hotel y Suites Los Encantos Sayulita
Hotel y Suites Los Encantos Hotel Sayulita

Hotel y Suites Los Encantos Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 80 reviews
Rating 8 - Good. 26 out of 80 reviews
Rating 6 - Okay. 10 out of 80 reviews
Rating 4 - Poor. 1 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kerri

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Overnight stay in Sayulita

affordable and conveniently located. Our second floor room had two beds, sizable kitchen and bathroom and a fun patio balcony overlooking pool.
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A delightful stay

Everyone was so kind and so merely care about the hotel and the guests staying there. Saying goodbye was like a farewell to new friends. My room was so bright and clean with everything working beautifully. I love the location… close to everything yet not smack in the middle of craziness… a quiet pocket ina bustling town and mi urea from super coffee, food, yoga studios, beach and hiking.
Stayed 5 nights in Apr 2025

8/10 Good

andree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe, quiet hotel. Convenient location. Liked havin the 2 balconies and kitchenette.
Stayed 7 nights in Mar 2025

2/10 Terrible

Stephanie

Stayed 1 night in Mar 2025

10/10 Excellent

Adelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet l don’t like no TV in the room
Stayed 1 night in Mar 2025

10/10 Excellent

David Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great location
Stayed 3 nights in Mar 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Fabulous!

Stayed 3 nights in Mar 2025

8/10 Good

mark, North Vancouver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are always on site , super nice and readily available to help with anything you need. They have limited English so have google translate handy and you’re good! The cleaner was great! There are only a 3 parking spots on site so reserve ahead of time. They make room for 2 more but putting them in the driveway then want to keep your keys if they have to move your car to let someone else out. The car & walk in gate are locked every night by 9. They have strict rules which is great but a bit annoying as we had to ask permission or got questioned every time a friend came for lunch or dinner. There was this rule about your guests can’t even use your bathroom and we were told she could be by the pool or use pool bathroom only. She never slept overnight. So kind of annoying that the owners are like this but maybe they had issues in the past? The kitchen was also poorly equipped but the staff got us a few more items to work with and we made do. Our room with 2 balcony’s was very comfortable , a 5 min walk to the beach, market and many restaurants. Also there is a little convenience store right across the street too. It’s only about a 10 min walk to the main square . The flag week festivities were really quite something. Lots of music, horse dancing ect but we were not expecting so much noise , definitely hard to sleep. The fairground was set up for this week and was right below us and quite loud until 1:30 am but the whole town was noisy. Quite the party town that week!
Stayed 11 nights in Feb 2025

8/10 Good

Richard Stephen

Liked: Cleanliness, staff & service
For the most part we enjoyed our stay. The location gave quick access to numerous restaurants and services. Staff all very friendly, helpful and efficient. We were pleased with the room layout and the two balconies which gave opportunities for morning and afternoon direct sun. Our upper room also gave us a great view over the town. This was fantastic until the last week of our stay when the carnival was set up on the town baseball field and blasted loud music well into each night. Also, unfortunately the pool was not useable during our 24 day stay from January through February (cold and in shade from the sun). We will check festival dates prior to our next booking!
Stayed 24 nights in Jan 2025

10/10 Excellent

Graham

Travelled with group
Liked: Property conditions & facilities
Wonderfully people! Very clean accommodation!
Stayed 1 night in Feb 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Encantador Los Encantos!

Nos encantó el Hotel! Muy bonito jardín y piscina, habitaciones cómodas y limpias, con balcón privado y cocina completa! Cerca de la playa y del centro en una calle tranquila. El personal de recepción es muy amable y atento. Gracias!!!
Stayed 8 nights in Feb 2025

8/10 Good

Edgar

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing family that runs this hotel. We thoroughly enjoyed our quiet stay and were treated as a member of the family. The staff were so kind and the facilities were very clean and well kept. My only regret was that i couldn't stay longer.
Stayed 7 nights in Jan 2025

10/10 Excellent

Scott Jigna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accomondations. Would stay there again.
Stayed 1 night in Jan 2025

2/10 Terrible

MARVIN

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has no elevator we had to go up to the 4th floor with 4 bags no elevator definitely an older person can’t do it I don’t recommend this place for anyone who has any heavy item to take to the room no parking available only parking on the street they have only 4 spots inside behind each other where u have to leave you car keys so they can move your car if they have to the hotel staff tried to charge me double the charge because i have reserved the 2 queen beds and should up with my Doughter so total of three and paid for 2 queen beds based on Expedia policy when u reserve 2 queen beds you are allowed to have 4 people anyways do your homework
Stayed 1 night in Dec 2024

10/10 Excellent

Scot

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
For the cost and location, it’s a perfect place for reasonable travellers.
Stayed 6 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is clean, quiet, safe and very well maintained.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

8/10 Good

Eliseo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Maria

Stayed 1 night in Oct 2024

6/10 Okay

Ana

Liked: Cleanliness, property conditions & facilities
AC broke and it took at least 5 hrs to fix it. Short staffed
Stayed 1 night in Jul 2024

6/10 Okay

EDWIN

Travelled with family
Air conditioner not working properly
Stayed 1 night in Aug 2023

10/10 Excellent

Janette

Liked: Cleanliness

Always go back!

Stayed 3 nights in Nov 2022

6/10 Okay

Robert

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Location and upkeep was good. However, the wifi signal did not reach my room and the bed was uncomfortable.
Stayed 5 nights in Mar 2022

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The most friendly staff. Made us feel very welcomed. A bit noisy as the property is very centrally located. I recommend staying if your looking for comfort on a budget.
Stayed 5 nights in Dec 2021