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Krystal Vallarta

3.5 star property

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Photo gallery for Krystal Vallarta

3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Reception
Terrace/patio
View from property
Deluxe Room, Sea View | View from room

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Avenida Las Garzas, Puerto Vallarta, JAL, 48300
  • La Isla
    ‪3 min walk‬
  • Cruise Ship Terminal
    ‪10 min walk‬
  • Malecon
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Resort View

Superior Room, Resort View | 1 bedroom, in-room safe, laptop workspace, blackout curtains

Superior Room, Resort View

  • 44 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Garden View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard Room, Garden View

8.0 out of 10
Very good
(26 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View | 1 bedroom, in-room safe, laptop workspace, blackout curtains

Superior Room, 1 King Bed, Resort View

  • 44 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Ocean View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard Room, Ocean View

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Garden View

7.8 out of 10
Good
(31 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Mountain View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Deluxe Room, Mountain View

7.0 out of 10
Good
(4 reviews)
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Deluxe Room, Sea View

7.6 out of 10
Good
(11 reviews)
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, laptop workspace, blackout curtains

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Sea View

7.6 out of 10
Good
(19 reviews)
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | 1 bedroom, in-room safe, laptop workspace, blackout curtains

Superior Room, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

View from property

Villa del Palmar Beach Resort and Spa, Puerto Vallarta

  • Pool
  • Hot tub
  • All-inclusive
  • Kids pool
4.1 out of 5, Very good, (1843)
The price is CHF 126
for 1 room
includes taxes & fees
22 Aug - 23 Aug
Villa del Palmar Beach Resort and Spa, Puerto Vallarta

About this property

Krystal Vallarta

Family fun on the beach, with 3 outdoor pools, near Cruise Ship Terminal
At Krystal Vallarta, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the hotel's 3 restaurants.
Krystal Vallarta offers 388 accommodations with a safe and complimentary bottles of water. 42-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Krystal Vallarta, you're just a quick walk from Cruise Ship Terminal. Features include free WiFi in public areas, plus 3 outdoor pools and 3 restaurants.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a beach bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a playground
  • 10 minutes by foot from Cruise Ship Terminal and a 4-minute drive from Malecon
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Krystal Vallarta for summer fun including 3 outdoor swimming pools, a complimentary children's club and a playground.

There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. Public spaces have free WiFi. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This Colonial Puerto Vallarta hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Krystal Vallarta has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,600 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Vallarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults and MXN 250 to 250 for children
  • Self-parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Krystal Vallarta Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 306 out of 1003 reviews
Rating 8 - Good. 240 out of 1003 reviews
Rating 6 - Okay. 184 out of 1003 reviews
Rating 4 - Poor. 140 out of 1003 reviews
Rating 2 - Terrible. 133 out of 1003 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Doris

Stayed 2 nights in Apr 2025

2/10 Terrible

Irma

Disliked: Cleanliness, staff & service, property conditions & facilities
Make sure they provide the right information you picked two beds and they give you what they want add the people who is going because they up charge for every single tho dog as well as the parking
Stayed 1 night in Apr 2025

10/10 Excellent

helia a de

Travelled with family
Liked: Cleanliness, staff & service, amenities
Todo el personal muy amable
Stayed 3 nights in Apr 2025

10/10 Excellent

Paula Dawn, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area. You can catch public transportation outside the hotel
Stayed 3 nights in Mar 2025

6/10 Okay

Daniel

STAFF AND ADMIN ARE A DEFINITE STRENGTH ~ CONSTRUCTION NEXT DOOR (CANNOT BE HELPED) obstructs ocean ~ FOOD BUFFET WAS JUST OK
Stayed 2 nights in Apr 2025

8/10 Good

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction all around.
Stayed 1 night in Apr 2025

8/10 Good

Raymond

Stayed 2 nights in Mar 2025

6/10 Okay

Raymond

Travelled with family
Liked: Cleanliness, staff & service
Live music entertainment
Stayed 3 nights in Apr 2025

8/10 Good

agapitus, gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 6 nights in Mar 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t mind construction so much as the restaurants being closed so no choice
Stayed 11 nights in Feb 2025

8/10 Good

daniel

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Samuel

Travelled with group
Liked: Amenities, property conditions & facilities
Location is good...
Stayed 2 nights in Mar 2025

10/10 Excellent

AARON, Edmonton

Stayed 2 nights in Mar 2025

4/10 Poor

Mario enrique, Winchester

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
short on staff, construction not well planned out, restaurants not properly fill with fresh food.
Stayed 4 nights in Feb 2025

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
It was on the beach
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 14 nights in Feb 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Ocean View with a Construction Site

For the price, we felt the hotel was solid but we could not enjoy the ocean view as there was construction, non stop drilling going on all day. from 7am to 7pm. The rooms are paper thin and the next door snorer did not let us sleep good at all.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher, corona

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet hotel in the downtown.
Stayed 4 nights in Feb 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, room comfort
Stayed 14 nights in Feb 2025

6/10 Okay

Dorrie Anne

Travelled with partner
Liked: Cleanliness, staff & service
The place is a bit rundown.
Stayed 7 nights in Feb 2025

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We arrived and the room we got the bed was twin size bed! The electric outlet where out the window outlet which that’s dangerous. We moved room and disnt have towels I called reception twice took them more than two hours. Next morning I went to ask for more towels left the room for a a few hours came back and no towels!
Stayed 1 night in Feb 2025

8/10 Good

Claudia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Lori

Liked: Staff & service
Disliked: Property conditions & facilities
The resort was surrounded by a lot construction, and much was in disrepair. The desk side tables in the room were damaged, the phone did not work, for examples.
Stayed 1 night in Feb 2025