8/10 Good
Susan
Travelled with partner
16 Apr 2025
First time to Puerto Vallarta and an all inclusive hotel, Las Palmas. The staff is fantastic!!!! They were able to change our reservation from a room with two single beds to a king. The hotel is older and does need some minor updating, but it was so clean, offered all our needs, and felt very safe. We loved the adults only pool and hot tub area. This is also a very family friendly place. Another pool was for all. Lots of great activities for both kids and adults throughout the day. They have tables set up in the atrium to hook you up with off site excursions. Fantastic service by every staff member. The food was okay. Nothing fancy but we so loved having local fresh food all day long. Enjoyed the ease of beverages all day long and fresh water that felt safe. We loved being right on the beach and having sunrise and sunset walks was glorious. Getting ground transportation was super easy. Their staff can call a taxi or you walk out to the corner and can catch a bus. There are numerous markets, food vendors and shopping within walking distance. I can't say enough good stuff. It is not a 5 star, but that being said, this is a fantastic and economic place for anyone to thoroughly enjoy!!!! Muchos gracias !!!!
Susan
Stayed 5 nights in Apr 2025