I was really nervous booking this room as there weren't many reviews and I couldn't find anything about the management company online, but am so happy I did.
Alila PV was beyond helpful. I'd email, they'd respond within hours, if I called, they picked up the phone. They also speak perfect English if you're not bilingual.
The negatives:
- The unit never gets dark in the day, once the sun is up, you wake up
- It is all white decor with no life and non pops of color. If you like ultra modern and white everything, this is for you.
- The safe is not secured to the wall or furniture so it is useless.
- The showers are rain showers and I prefer heavy streams of water on me. They do the job and wash soap and shampoo off quickly, but there's nothing like a full blast of water when I want to rinse ocean or pool water off.
- The cabinets are really high up. If you're short like me 5'8" you're not going to be able to get cups, plates, etc... easily.
- There is no view. You will be looking at buildings and a part of a mountain which isn't very pretty compared to other mountain views. And this is from a very tiny and uncomfortable balcony because it is in direct sunlight.
The pros:
- You are in the middle of everything, but high enough up and far enough away for pure quiet when you need downtime.
- The pool is amazing!!! Love it, and the bartenders are awesome.
- The management company and Karina are top notch...I definitely want to book with them again.
- Cleanliness is their number 1 skill set, everything was spotless.
- The toiletries smelled amazing.
- Ordering groceries before hand was easy and they only charge 10% of the bill which is a steal. They brought me a full case of 1.5 liter bottles of water and other heavy items I would have had to carry.
- The bed was incredibly comfy and pillows did not deflate.
Overall I would stay in this unit again if I was doing a workcation. For a vacation I would stay in a different unit managed by the same company that has a good view, because the view is really important to me on vacations. I absolutely loved the unit and highly recommend it.
