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Playa Los Arcos Hotel Beach Resort & Spa

4.0 star property

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Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

3 outdoor pools
Daily buffet breakfast (MXN 320 per person)
Breakfast, lunch and dinner served
Superior Premium Room | Water view
On the beach, beach umbrellas, beach towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar

Explore the area

View in a map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Place, Olas Altas Street
    ‪1 min walk‬
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, Partial Sea View

8.0 out of 10
Very good
(64 reviews)
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Single

Superior Single | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Single

7.2 out of 10
Good
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Premium Room

Superior Premium Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Premium Room

7.8 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(66 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Superior

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Superior

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 4

Room Standard

  • 20 sq m
  • Sleeps 2

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4.1 out of 5, Very good, 1,908 reviews
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About this property

Playa Los Arcos Hotel Beach Resort & Spa

On beach with 3 outdoor pools, near Los Muertos Pier
Spend the day catching some rays at the beach, relaxing by one of Playa Los Arcos Hotel Beach Resort & Spa's 3 outdoor swimming pools or pampering yourself at the full-service spa.
Playa Los Arcos Hotel Beach Resort & Spa offers 160 accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Holistic has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Playa Los Arcos Hotel Beach Resort & Spa's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa de los Muertos. Features include free WiFi in public areas, plus 3 outdoor pools and 2 bars.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with aromatherapy, body wraps or facials at Spa Holistic
  • Services include babysitting, a concierge and tour or ticket assistance
  • Guests have great things to say about the beach and the proximity to shopping
  • Steps from Playa de los Muertos and Los Muertos Pier
Some rates at Playa Los Arcos Hotel Beach Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Playa Los Arcos Hotel Beach Resort & Spa offers its guests 3 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at Playa Los Arcos Hotel Beach Resort & Spa.

This 4-star Puerto Vallarta hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to noon.
Mi Pueblito – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: MXN 320 for adults and MXN 160 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • Lift

More

  • 4 floors
  • Built in 1979
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 320 for adults and from MXN 160 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Reviews

Playa Los Arcos Hotel Beach Resort & Spa Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 582 out of 1193 reviews
Rating 8 - Good. 316 out of 1193 reviews
Rating 6 - Okay. 149 out of 1193 reviews
Rating 4 - Poor. 79 out of 1193 reviews
Rating 2 - Terrible. 67 out of 1193 reviews

Reviews

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lot of issues with the door key
Stayed 4 nights in Aug 2025

8/10 Good

Lisa J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel w lots of charm. Fun live entertainment; authentic Mexican dance performances, violin playing (talented performers) music at the pool & even filled the pool w balloons- everyone really enjoyed that! Overall good vibes. Super shoutout to Alejandro who managed the orders at the pool. He’s incredible! Housekeeping did a fab job! Loved our room (148) superior suite large size well decorated w a wrap around balcony overlooking the street (great for people watching!)Prime walkable location. Suggestions: WiFi was weak in our room except in bathroom - should strengthen that. Skip the all inclusive imo not worth it but tasty (limited) poolside/beach menu. You’re surrounded by amazing food - go to Pancho Tako’s across the street. Coffee at B for Bros. Thank me later. I would stay again when visiting PV. Mucha Gracias Los Arcos!
Stayed 6 nights in Aug 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will say that our room was amazing the second night until our end of our stay. However, the first night we stayed there we were given a room with low standards, the room had a strong mold snell that penetrated even our clothes. We didn't feel it was safe for our health, that is why we asked to be moved. We would stay here again but only in the newly upgraded rooms.
Stayed 3 nights in Jul 2025

10/10 Excellent

M Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel on the beach front!!

Los Arcos hotel it’s the best one on playa Los muertos! The Spa was amazing experience and the friendly staff were very nice!
Stayed 2 nights in Aug 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Jesus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose Alfredo

Stayed 3 nights in Aug 2025

8/10 Good

Eduardo Arturo

Travelled with group
Liked: Cleanliness, staff & service, amenities
Unfortunately, the power went out the first evening and it affected the AC, which is, I just didn't work for another 24bhours. The front desk woman was somewhat unresponsive and rude when I inquired about a fan and the AC. Otherwise staff is very friendly The place is a little dated, but still okay.And the location is great
Stayed 4 nights in Aug 2025

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and family friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Shannon

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family hotel with lots of authentic character - we love staying here - great location - nice beach and the food and service is awesome
Stayed 5 nights in Aug 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Aug 2025

8/10 Good

Nardin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a good location. we did not like the food very little choice to choose .
Stayed 3 nights in Aug 2025

8/10 Good

Yuan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location for a first trip in PV, right where loungeable beaches, boardwalk, local shopping & dining meet. Friendly staff who are ready to help. Being vegetarian, I particularly enjoy the breakfast options: chilaquiles, nopales, potatos cooked in multiple delicious ways, conchas, even good old oatmeal, eggs and pancakes made your way. The facilities are a little bit dated but everything else makes up for it. Because of its location, it can get noisy, but not in an annoying way. Live music typically stops by 10pm. Since the dining room is right on the beach, you will be approached by a non-stop stream of street vendors if your table is on the edge. I don’t mind as they’re just hardworking people trying to make a living and they are not aggressive in their approach.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ana

Stayed 4 nights in Aug 2025

10/10 Excellent

Edgar

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good
Stayed 3 nights in Aug 2025

8/10 Good

Ignacio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is in a perfect location with access to a beautiful sandy beach. The hotel is in the Romantic zone with everything you need steps away. Shops, cafes, churches, parks and the Malecon which is a great way to spend the evening taking a walk along the lively boardwalk. The only negative was the hotels strict enforcement of wearing their bracelet even if not paying for all inclusive. They have certain staff watching you and rudely escorting you to front desk to verify. The wait staff though is excellent and friendly.
Stayed 3 nights in Aug 2025

8/10 Good

JUAN JOSE

Awesome
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph, Cheater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on The Romantic Zone the perfect location.
Stayed 5 nights in May 2025

6/10 Okay

Jennifer

Travelled with family
Disliked: Amenities
The hotel is nowhere near a 4 stars as listed. It is very noisy, does not offer lotion not conditioner in the bathroom. The rooms barebones and the mattress very hard.i was told that this hotel does not offer any rooms with a king bed that has any kind of view… Very conveniently located in the heart of the Zona Romantica where you can walk just about anywhere and it has its own private beach a big plus. The service on the beach was impeccable. But we will not return to his properTy sorry Christophe douheret
Stayed 4 nights in Aug 2025

4/10 Poor

Khaoula

Stayed 4 nights in Jun 2025

10/10 Excellent

Morena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! Came on August/25 I’m amazed about the hotel all inclusive/restaurant the best, service!⭐️⭐️⭐️⭐️⭐️🇮🇹🤩👍🙌🙌 I will come back for sure , Thankyou!!!everyone at Playas Los Arcos!
Stayed 4 nights in Aug 2025

8/10 Good

Isidro

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and the staff helpful, the thing that we didn't like was the food needs more flavor (salt) and the deserts less sugar
Stayed 5 nights in Jul 2025

4/10 Poor

Angel, Plainfield

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I rarely leave reviews, but I felt compelled to share my experience. From the moment we arrived, things just felt off. The hotel conditions were below average — definitely not what you’d expect for the price. The staff came across as unfriendly and unhelpful, which made the stay even more frustrating. The so-called “all-inclusive” package was anything but. We kept running into unexpected charges, and it felt like more of a gimmick than a perk. To top it off, our room keys kept deactivating, and since we were on the fourth floor with a broken elevator, we had to keep going up and down the stairs just to get help at the front desk. The entertainment was a complete letdown. Instead of a proper sound system or live performances, they played music from a Bluetooth speaker that kept cutting out. When I tried to play some music that others around me were actually enjoying, I was told I couldn’t. Overall, this stay was a huge disappointment. I was expecting a relaxing, fun vacation — instead, I left frustrated and let down. Definitely won’t be returning.
Stayed 3 nights in Aug 2025

10/10 Excellent

Melynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the hotel is on the beach, and out the front you have the local stores and restaurants
Stayed 5 nights in Aug 2025

10/10 Excellent

MONICA

Stayed 2 nights in Aug 2025