They âupgradedâ us to their beachfront property down the road which was nice - upon arrival we paid & they ended up charging one card and pre authorizing another card, when then they also charged - so weâve double paid & been over a week and havenât got our money back. So pay on Expedia before if you can because they donât seem to know how to work their machines.
Amazing staff with great ocean views! I would absolutely stay here again. The staff continually went above and beyond making our stay beyond expectations.
We were greeted with a welcome drink and lovely service. The staff was kind, helpful whenever we needed them, and welcoming. A very peaceful island! We could hear the ocean waves from our room
Very clean hotel, spacious rooms, decent bathrooms with shower. Our rooms on the third floor overlooked street below and had great view of the ocean. There is a nice common patio on the second floor. Made-to-order breakfast was included. In center of town, near all tour meeting spots, restaurants etc. Good value.
Hotel Volcano is in a great location close to shopping, food, and the beach. We had a lovely stay here and the included breakfast was great. We had some difficulty booking from outside the country though. Even through I booked through hotels.com, they made me call and pay with my card by phone which I didnât feel comfortable with. In the end everything worked out but I booked through hotels.com to avoid putting my card info out there.
The perfect place to stay. The location was great, the room was clean and tidy. The petiole was super friendly, helpful and he lot of good tips. The breakfast was also good
Great stay and friendly staff however I did have one hiccup. I got the correct charge on my credit card for three nights, but also have an extra $60 charge that I donât.understand where it came from. Tried contacting them via email and have not heard back.
This is a very nice hotel which is conveniently located to restaurants and shops as while as the beach.
The air conditioning was a plus for very hot days, but the windows and beach views were wonderful.
The staff was very helpful and friendly.
We would highly recommend this hotel and would definitely return.
Receptionist, Elizabeth, was amazing. They offered cool towels & juice upon arrival. Room was very clean, quiet, good a/c. Free breakfast included everyday, they even packed a to-go breakfast on our last day as we left before breakfast started. Good location within walking distance to everything.
Wonderful, warm welcome by Sofia, who gave us good tips and helped with some special requests. Less impressed by the boy at reception the day after, who scolded us for using their cold towels to freshen up. Room well appointed but noisy from the cooling units outside our window. Overall was expecting more for the price paid (90$)